ITVx won't allow me to download multiple episodes on Kid Shows.

north_east21

I have noticed that the majority of kid shows, when you click on that show, for example " The Rubbish World of Dave Spud". when the task queue appears it only allows me to download one episode, regardless of which season/series I have select.

Even if I select the episode I want to download, it always reverts back to the first episode. I have an ITVx premium account too.

Can someone help or look into this issue?

Germania

I can currently only confirm the issue.

"The Rubbish World of Dave Spud" detects only "Olden Days" (s03e01) ..
.. SF seems to be interpreting the serie as a movie
and result for me in Errorcode 702
[code][Critical]: "[DownloadControlBase]" remuxDownloadedFiles not found video stream[/code]

But other series looks unchanged and allow selection - example:

north_east21

Yeah I could download Grange Hill ok. It's mainly cartoons I am having this issue with.

Hopefully they can fix on next release

north_east21

Has any of the devs had a look at this issue?

north_east21

With the new update, it is still treating most of the kids shows as a film/movie. Can someone please look into this?

Germania

With the new update, it is still treating most of the kids shows as a film/movie. Can someone please look into this?
north_east21

I get also "Game Over" as movie title ..
- no matter which episode I started -
I only tested s01+s02 but "Game Over" is s03e01

But the resolution for s01e01 is 576p and for s02e01 720p - so it's not the same epi

andypandy

Hi all the ITVX does record series etc with no problem but when I try and record Kids' programmes it only records single episodes and not the full series

Germania

I can only confirm this - it looks like a problem since a long time ..
.. see also

ITVx won't allow me to download multiple episodes on Kid Shows

andypandy

Thank you, Germania it's taking along time to sort as i have put two help requests in . i believe they have sent to developers now

andypandy

Still a problem now

north_east21

This is still an issue. How can I get the devs to look into it?

phelings

I wonder if this is something to do with the way ITVX lists things. On quite a few shows the series episodes are listed so you can multiple download but later specials are all separate and you need to know their name to find them.

On the kids shows you need , are you able to watch all the episodes sequentially without needing to click anything at all between episodes?

phelings

I just tried Dave Spud on the Cleverget downloader and all the episodes appear along with a "select all" option so it would seem to be an SF problem

north_east21

It's so annoying. Would be nice to get an update if this will ever be fixed

north_east21

I received an email from support months ago saying this would be fixed in a future update but still waiting.

Cats4U

@Wilson.Wang, being as no one has directly appealed to you over this issue in this thread, I am now doing so. Could you please have the developer look into why ITVX users are unable to download multiple videos of kid shows at a time? Just think of the children. Just think of the parents having to endure a screaming brat that wants to watch multiple episodes of cartoons. Just think of the grownup that has to pretend repeatedly that the multiple shows are for his kids when it is, in fact, for him. Oh, the humanity! This issue has long needed to be addressed.

north_east21

I see with the new update there was mention of Fix: A failure problem when downloading certain videos from ITVX

So I got a bit excited and downloaded the update. went to ITVX, logged in and proceeded to the Mr Bean cartoon show. Then nothing happened. Until I click on an episode to play. no matter which episode I select it only wants to download the episode titled 'A Day in Bed'. I tried teen titans too, same thing. only wants to download one episode, no matter which one you click on.

Hopefully this can be fixed soon, been waiting far too long for a fix.

phelings

Yet again I return after a while to download from ITVX only to find its not working again. Trying to download some Grange Hill and its the same old problem that the program seems to sign us out so after 3 episodes the downloads stop.
Note this is on PAID content only available if you subscribe to the ad free (+ Britbox) version of ITVX. Tiresome to say the least. Cleverget continues to work but not sure if the resolution is as good

phelings

Another update = another waste of time . ITVX still not working (on paid content). I wonder if its a similar problem to when NOW was not working and SF sorted it for those paying to remove ads but it continued to fail for those who didn't pay the extra fee.
Maybe thats whats happening with ITVX.

Cleverget continues to work although not as slick as SF at its best

phelings

Yet another update , yet again no ITVX fix.

This does seem to be affecting only material that requires a sub. Content that anyone can watch for free seems to be ok but the paid content that requires logging in works for 2 or 3 episodes then we get logged out and the downloads stall. This has happened with ITVX before and seems like a similar problem that affected NOW a while back