Hulu failing to analyze some videos

bdg

I have been trying to download The Penguin for the last two weeks now and it fails after analyzing says something real quick about max downloads and then the screen refreshes. I was able to get the first 2 episodes but nothing else after that. It seems to be hit or miss with what I click in Hulu as to if I get this message or not.

KidJoe

What Hulu plan do you have? do you also subscribe to Max through Hulu?

My understanding of The Penguin is that is a Max program, so to view/download it on Hulu, you need to subscribe to Hulu's Max add-on.

bdg

I have the max plan. I was able to download the first 2 episodes initially, then after that it started failing on analyzing. I can watch it no problem via Hulu just can't pull it in streamfab

remmy90

Zero Issues downloading the penguin from hulu

Format : Matroska
Format version : Version 4
File size : 1.70 GiB
Duration : 58 min 12 s
Overall bit rate mode : Variable
Overall bit rate : 4 169 kb/s
Frame rate : 23.976 FPS
Movie name : Cent'anni
Description : Confronting the events that turned her into "The Hangman" – and led to a decade-long fight to survive in Arkham State Hospital – Sofia makes plans for a more hopeful future.
Encoded date : 2024-10-17 15:38:09 UTC
Writing application : mkvmerge v87.0 ('Black as the Sky') 64-bit
Writing library : libebml v1.4.5 + libmatroska v1.7.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 58 min 12 s
Bit rate mode : Variable
Bit rate : 3 911 kb/s
Maximum bit rate : 12.7 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.079
Time code of first frame : 00:00:00;00
Stream size : 1.59 GiB (94%)
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : A_EAC3
Duration : 58 min 12 s
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 107 MiB (6%)
Title : English
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Dialog Normalization : -27 dB
compr : -0.28 dB
mixlevel : 105 dB
roomtyp : Small
dialnorm_Average : -27 dB
dialnorm_Minimum : -27 dB
dialnorm_Maximum : -27 dB

Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 58 min 6 s
Bit rate : 65 b/s
Frame rate : 0.282 FPS
Count of elements : 983
Stream size : 27.9 KiB (0%)
Title : Español
Language : Spanish
Default : Yes
Forced : No

Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 57 min 58 s
Bit rate : 70 b/s
Frame rate : 0.314 FPS
Count of elements : 1093
Stream size : 30.0 KiB (0%)
Title : English
Language : English
Default : No
Forced : No

bdg

So, if I change the video codec from x265 to x264 in preferences for Hulu then it will let me pull the newer episodes for the Penguin

MrGrackle

So, if I change the video codec from x265 to x264 in preferences for Hulu then it will let me pull the newer episodes for the Penguin
bdg

If that is the case, it is the h265 bug I have been a bit vocal about lately. Some people have no issues, others are like me, no h265 on stuff that should be.

bdg

Yeah I had no issues on the first two episodes only later. It's not just that show either its hit or miss so I just put it back to h264

MrGrackle

Yeah I had no issues on the first two episodes only later. It's not just that show either its hit or miss so I just put it back to h264
bdg

When I was trying to get LA Law, the first couple episodes worked in h265, afterwards no joy. And that is where I did more exploring to see the issue went much further.

Wilson.Wang

Same problem the thread, see my post in #27. https://forum.dvdfab.cn/forum/streamfab-support/streamfab/451290-h265-still-broken-on-hulu-with-version-6-2-0-0?p=451855#post451855

Wilson