The Steady Decline of Already Poor StreamFab Quality Control

jpp72

Ya ya ya... It's me again. I didn't want to post but i feel i need to because it seems nobody is mentioning some pretty glaring bugs in the software.

Major bugs are not being posted and if reported through the Feedback function, you get the standard "delete your temp and log folder" answer and then ignored.

So, i will point out some issues and we'll see if anything will be done about it. Some features like H265 are essential for me so if they don't work, i have no need for StreamFab.

Amazon

All versions now Analyze Season1, Episode 1 only. This seems to be a server change. It renders the Click to Analyze button USELESS
The pop-up download window shows the episode aired date instead of the runtime
Sometimes, StreamFab will download an episode and says it's successful but the file ends up being just a few seconds. A re-download usually works but it's a lot of double-checking when you have a huge queue downloaded

Hulu

You can no longer analyze individual episodes/seasons. The only way that used to work (clicking analyze while video is playing) doesn't work anymore and just gives "analyze error"

Netflix

H265 HDR10 no longer working. Also seems to be at the server level. I downloaded things in H265 HDR with 6.2.0.0 and if i try again today, it only detects H264 bitrates
You cannot analyze specific seasons unless you play an episode from that season.

So all the stuff in red are core functionality of the modules and they are broken. I understand @Wilson.Wang is probably pissed at me for abandoning ship but i am not the captain. His decision made me leave so now he needs to fix the software properly.

The death of RedFox/AnyStream was the worst thing that could happen to StreamFab. They have become complaisant and seems to not care about fixing HUGE BUGS. Onlly adding new modules to lure more people into buying StreamFab. Very sad because this could be such a great software if they focused on fixing the major modules instead of this scattered, unfocused approach.

1binary0

@jpp72 Can you say how did you get the "Pissed Off User" badge?

jimc115

I hear you jpp....it comes with the company that is only interested in money.

Sebastian001

Yes, I think nobody posts here because Wilson only replies to unimportant things...

Or someone writes something important and others hijack the post with rubbish.

By the way, support wrote to me today in response to my question about when the Amazon analysis problem will be fixed... The answer was "You can't say when it will be fixed!" Who knows whether they actually see it as a mistake and whether it's not supposed to be like that...

travelar

Agreed. Let's keep adding services that no one has ever heard of instead of fixing showstopper bugs.

I've heard rumblings that the Chrome CDM is about to expire and I wonder how many months we'll be waiting on that update while nothing works.

remmy90

Hulu click cancel when it is analyzing and then go back to show click on episode you want and it works fine for individual episodes

jpp72

I am talking about when the Auto Analysis is disabled

Chameleon

The issue here is that the developers do not have the experience to solve the problems in this specific program. That's where AnyStream excelled. May it rest in peace. Their forum admin and their developer worked together on important issues and only added things when the other programs were working correctly. I am not sure the developers here can fix the issues, or else I am sure they would have.

jpp72

The issue here is that the developers do not have the experience to solve the problems in this specific program. That's where AnyStream excelled. May it rest in peace. Their forum admin and their developer worked together on important issues and only added things when the other programs were working correctly. I am not sure the developers here can fix the issues, or else I am sure they would have.
Chameleon

I actually think it's worse than that. Not only the developers aren't power users, they are not users at all.

They program stuff but they don't personally use the tool to download stuff they want so they cannot catch the bugs. They cannot understand the usability issues cause they don't use it on a daily basis like we do.

If Wilson says: Give them the choice of bitrates, they give us the choice of bitrates. But if there are 3 bitrates for 7 out of 10 episodes and only 2 for the last 3, they don't even consider that if i select the lowest bitrate out of the 3, when it gets to the files with 2 bitrates, it should choose the lowest bitrate. Right now, they choose the highest bitrate. Like they say, common sense is actually not that common.

Sebastian001

Does it no longer work in the 6196 either? If so, why do you assume it is server-side?

jpp72

why do you assume it is server-side?
Sebastian001

Because it no longer works in 6.1.9.6.

But now that i look at it again, Amazon has reverted to separate entries for seasons of TV Shows after merging them a while back. That is when the first problems occurred.

So if i can figure out which version was working with separate seasons, it might work...

Sebastian001

Because it no longer works in 6.1.9.6.

But now that i look at it again, Amazon has reverted to separate entries for seasons of TV Shows after merging them a while back. That is when the first problems occurred.

So if i can figure out which version was working with separate seasons, it might work...
jpp72

Shit... Oh, don't let Amazon fool you. Here in Germany I sometimes see the old user interface for a short time. But at some point the new design will be back. Possibly a bug or an A & B test... or something else..

maquinny

Thank you! I just spent about an hour trying to get Amazon to analyse later seasons of South Park so I could download them with 6 channel audio (nothing worked). Since Season 1 is only 2 channel, that's all I can get now.
Also, I downloaded an older version of the software (6199) but it won't run. I get a message saying that it's too old.

jpp72

Netflix
H265 HDR10 no longer working. Also seems to be at the server level. I downloaded things in H265 HDR with 6.2.0.0 and if i try again today, it only detects H264 bitrates

jpp72

So this is either gaslighting, a settings bug, or i am losing my marbles.

10am Eastern Time, v6.2.0.1, 6.2.0.0, and 6.1.9.6 do not download H265 HDR10. I post my frustrations. 10pm Eastern Time (10am in China), i go try to download AV1 HDR10 but i don't see that setting. Only AV1. I select that but change my mind and put it back to H265 HDR10.

All of a sudden, H265 HDR10 works. I can select those bitrates instead of just the single H264 1080p one from the high profile.

Now you tell me? Did StreamFab adjust something server-side and said nothing (which they have done many times before), or the toggling of the settings fixed it? Final option is i am crazy and frankly i'd rather that because option 1 is gaslighting and option 2 is more incompetence.

w.pruitt

Now you tell me? Did StreamFab adjust something server-side and said nothing (which they have done many times before), or the toggling of the settings fixed it? Final option is i am crazy and frankly i'd rather that because option 1 is gaslighting and option 2 is more incompetence.
jpp72

Funny, I couldn't get anything to analyze. I changed my settings from HDR10 to AV1, then analyzing worked. Changed it back to HDR10, analyzing worked there as well. Not sure what is going on, but thanks for updating your issue. You, at least, helped solve one of my issues.

Sebastian001

Thank you! I just spent about an hour trying to get Amazon to analyse later seasons of South Park so I could download them with 6 channel audio (nothing worked). Since Season 1 is only 2 channel, that's all I can get now.
Also, I downloaded an older version of the software (6199) but it won't run. I get a message saying that it's too old.
maquinny

Yes, you have the same problem now with all modules if season 1 has 540p. The rest has 1080p. Everything is downloaded in 540p.

Germania

Amazon
All versions now Analyze Season1, Episode 1 only. This seems to be a server change. It renders the Click to Analyze button USELESS
jpp72

I can confirm that episodes started with SF 6196/7 are no longer analyzed ..
.. but I can still turn them into a movie to determine the bitrate/audio/length

example: The Devil's Hour.s01e01

The Devil's Hour.s02e01

It's just a shame that you have to download each episode individually ..
.. but it's helpful to "just" get the information about a single episode
(multiple selections can then be made without the trick - if resolution/sound is same)

Supermann

And how do you do that ? :)

Germania

And how do you do that ? :)
Supermann

It's magic

I use both amazon_get_season*.py in StreamFab\script from version 6167

jpp72

Amazon
The pop-up download window shows the episode aired date instead of the runtime

If you are tired of waiting months for this to be fixed, then just fix it yourself. You have to edit one of the python scripts and change 1 character. 1 single character. Makes total sense that it would take months to fix...

Edit line 134 of the amazon_get_seasons_info.py file. Change the 1 to a 2.

That's it :rolleyes:

So again... Change

[code]
runtime_str = divs[1].string
[/code]

To

[code]
runtime_str = divs[2].string
[/code]