Amazon Prime Videos not analyzing / providing an option to download in 6.2.0.5

epete

I just downloaded the latest before trying to download some videos on Prime. When I click VIP, then Amazon and select a series it plays the show instead of analyzing and allowing me to schedule the recording in my que. Is this a known issue or something unique to me? I noticed the bug fix log indicates a fix for prime in the previous version.

Germania

> Is this a known issue or something unique to me?

Never seen it yet - analyzing start without forces player

If you on the info site and no analyzing start - refresh with F5 or here

desspratt

it wont analyze the tyson fight

Germania

you mean Netflix or what?

epete

OK, I installed StreamFab on another PC and it works. So it has something to do with my PC. I really want it running on the same PC that my Plex Server is running on and that is where t is failing. Does anyone know of any troubleshooting steps I can take to get it working on that PC?

Germania

1st try to rename your cache (if SF closed, after this new log in required) - like here

If this don't work, rename your StreamFab.log (if SF closed),
try once and post (attach) the new log.

epete

ok, I seemed to have two instances of streamfab installed on my PlexServer PC. This is the PC where I want Streamfab running and is giving me trouble. I uninstalled one of the versions and left the x64 version installed. I tried to record a prime video again and it gave me a can't play video error (it was a 7XX error from Amazon, (maybe 703?) ) Anyway, I looked up that error and saw that the fix was to log out and then in again, so I logged out of prime in the Streamfab Browser and logged back in again. This time it looks like the move is prepairing to play and then it keeps recycling through trying to play over and over so I end up having to shut it down.

I renamed the cache and see streamfab created a new one.

I cannot find the StreamFab.log file.

In Settings I have my temp folder set to F:/streamfab_temp to keep it far from where OneDrive wants to do its syncing. I assumed it would have been in this folder but it isnt. That is where the cache was. I did a search on StreamFab.log in file explorer and found an old version that obviously wasn't just used by StreamFab to post here.

When I click on Open Log Folder in the menu, nothing happens (no folders are opened).

I am now going to unsinstall Streamfab alltogether delete all contents in the temp folder and then reinstall it. I can't think of any other options.

epete

I was able to find the log file as I see I can change the log file location from the settings menu. The log fi9le was blown away by the re-install but my problem is also now resolved after uninstalling, deleting all temp files and re-installing. Everything seems to be working now. Thanks for your help.