Max stuck analyzing audio and subtitles

LimanacNS

Dear all, I try to download something, and Max stuck analyzing audio and subtitles. So here three logs with time when i trying. I try one movie in my task queue, another movie with and without Automatically start analyzing when content is available.

Germania

I see it's EMEA (Europe, Middle East and Africa)
but all three logs have no start - so I can't see country or settings
One full log would be better ..

.. I tried with Max Poland - no problem with analysis

LimanacNS

I didn't delete anything in log folder that I send now, I am from Serbia. I try again in 19.08, cancel analyzing after 21.00

LimanacNS

I didn't delete anything in log folder that I send now, I am from Serbia, Europe. I try again in 19.08, cancel analyzing after 21.00

Germania

Please only a full StreamFab.log, not your complete log directory.
A full log starts with the StreamFab version, OS, country ..

wrong - your log start with

right - my log start with Version, OS ...

For make it easier: Please rename your StreamFab.log (if SF closed)
try once and if fails attach the new StreamFab.log to your post (best without "insert")
Germania

In the Meantime I connect to Serbia ..

Germania

Also no problem in Serbia

Take a look at the times - analysis Max + SkyShowtime ended by cancel at the same time:
[code]2024:12:12-21:33:58 0x00000cac [Log]: DRMLocalServer: receive all msg elk:{"failure_reason":"","pid_web":"909","reg_status":"reg_enable","result":"cancel","title":"","type":"analyze","url":"","website":"Max"}
2024:12:12-21:33:58 0x00004d64 [Log]: DRMLocalServer: receive all msg elk:{"failure_reason":"","pid_web":"956","reg_status":"reg_enable","result":"cancel","title":"","type":"analyze","url":"","website":"SkyShowtime"}[/code]

That's probably your problem, you seem to want too much at the same time.

LimanacNS

I successfully download with Netflix. IAfter that I uninstall SF, install, try again Max, no sucess. Here log, I did not delete or change anything, really don't know why my log start differently

LimanacNS

right now, when I try to open Max, I have two messages, and then Max open normally

Germania

What is your HBO Europe Region in SF Settings? (I use Auto) - in log i see only:
[code]HBO Europe Region: "??????"[/code]

and i see in log [code]Max 2024-11-25 12:53:36[/code]
so it could be a problem with scheduled tasks - see also here

and i think the log shows "Ready to Download", because status changed:
[code][Info]: [update analyze status]: type = Max, status = 0, flag = 1
[Info]: [update analyze status]: type = Max, status = 1, flag = 1[/code]
After this your log shows: webview loadurl : ""
for me it's webview loadurl : "https://play.max.com/video/watch/ .."
the cause is listed two lines later - and then change your status back to 0
[code][Log]: error curl post: Couldn't resolve host name
[Log]: Error: there is no available url
[Critical]: command: request server command failed
[Info]: [update analyze status]: type = Max, status = 0, flag = 1[/code]

So I know it's a connection problem - now is the question why?
I suspect blocked VPN server or an Ad-Blocker (perhaps DNS based)

Because your -310 try to rename your cache (if SF closed) - like here
(after this new login required)

xxyz

I've the same problem.
The video is playing in the background so I don't think it's aVPN problem?

Germania

I've the same problem.The video is playing in the background so I don't think it's aVPN problem?
xxyz

Which country? - which Harry Potter?

If you really want help .. your StreamFab.log would be helpful.