An Advertising "Nag" screen now shows up every time I open MusicFab.

supine

Actually, I think that the problem happens across all "Fab" products. The reason that I'm posting in this forum, is I was opening MusicFab when the latest Advertising "Nag" screen opened. My issue is, that a huge Advertising "Nag" window now opens when I access the MusicFab software or reboot my machine. This is a recent development. These advertising screens are more than annoying and invasive, they are upsetting, and detract from the user experience. I don't want to see Advertising "Nag" screens in my PAYED software! I just turned in a complaint through the Member Portal, but in the mean time, I was wondering if anyone out there knows how to turn off or or disable these huge pop-up screens until I can get a reply. I looked through the Settings, and didn't see anything that will turn off or disable them. Any help would be appreciated.

supine

I got a reply from the Staff. No need to reply to this thread. I posted their reply below, with instructions on how to correct the issue, in case it might help someone else. The answer is to turn off notifications in the browser. I don't know how notifications got turned on. I usually deny or block them in all cases. I must have absent mindedly clicked through a notification request. While I was at it, I also made sure Pop-Ups and redirects were blocked. It looks like in this instance, I'm my own culprit
Thank you.
Smee

Reply follows:

MusicFab Support
2025-01-16 04:56:23

Hello,

Please open dvdfab.cn in the browser and then set the notifications into Block.

supine

Woops.. It looks like I posted to soon. Turning off notifications did not work. That miserable "News" window still keeps popping up. Does anyone know how to get rid of it? I shouldn't have to close advertising windows in paid software. Even if it's couched as "News".

supine

Well... I received an E-mail from the staff saying that there is an answer to the ticket I had put in waiting for me, and to log into the Member Portal. However, when I logged into the ticket que, there were no tickets in it (active or inactive).

The issue is the big DVDFab news window that pops up when I access a product. This is PAID software and I should not have to put up with unwanted News or Advertising pop-up windows of any kind. They are invasive and intrusive. They also detract from the user experience. I have gone through the menus of the affected software, and can find no way to stop this action. It is extremely upsetting. The E-mails I get from the "FAB" Team and the "News" window that opens every time I upgrade aught to be enough! I resent being constantly plagued and bombarded with unwanted news and advertising pop-up windows. Please.... How do I make it stop! If there is anyone out there with an answer to this issue I would appreciate hearing from you.

Edit: I re-posted a ticket in the member portal, but would still appreciate it if someone has an answer here.

supine

I got an answer from the Member center. They advised unsubscribing from the news letter. That didn't work. Any other ideas would be appreciated.

Bradf3rdc

Yeah they have no idea what you are even asking based on their responses

supine

Yeah they have no idea what you are even asking based on their responses
Bradf3rdc

Aaaa. Good point. For those that have not seen these (new) little annoying jewels, This is what I'm talking about. I have paid for both of these programs and don't feel that I should have to put up with annoying advertising "Nag" screens" I thought that perhaps someone in the "Community" might have run across a solution to this irritating issue. The dismissal X's are usually off screen (as in the lower pop-up window), so I have to slide them into view to get rid of the windows.