Error 310 on primevideo.com

colemarc

See attached log.

I guess the relevant piece is:


2025:02:10-16:14:26 0x00000a50 [Info]: Processer: StartGetCRT - Service :24, Catch :0
2025:02:10-16:14:26 0x00000a50 [Info]: Get CKS.
2025:02:10-16:14:26 0x00000a50 [Info]: Get cvk: df7ee213db664dc18b25c83e97b185e5
2025:02:10-16:14:26 0x00000a50 [Log]: http status code: 404
2025:02:10-16:14:26 0x00000a50 [Info]: Get cvk rs: 200
2025:02:10-16:14:26 0x00000a50 [Info]: **** Processer: StartGetCRT - Get CHCRT net error.
2025:02:10-16:14:26 0x00000a50 [Info]: "[DownloadControlAmazon]" **** Get download Processed fail. The error is : 310

I had to apply this workaround, else StreamFab would fail while analyzing:

in file amazon_get_meta_info.py replace line:

movie_play_urls = amazonSoup.select('.dv-dp-node-playback')

with line:

movie_play_urls = amazonSoup.select('.episodes-playbutton')

colemarc

StreamFab x64 Version 6.1.9.5, Win x64, Windows 10 (sandbox)
Italy

Germania

No piracy allowed

No registered VIP service
[quote][Info]: Amazon Downloader, Register: 0, Enabled: 1[/quote]

SF 6195 is disabled for a long time - see here

And I don't know if your obsolete "Windows 10 Build 19041" (20H1)
can work with any Streaming provider

Ergo: Use trial with current release or buy a license

colemarc

I seems like even 6220 (trial) is not able to download.

Germania

I seems like even 6220 (trial) is not able to download.
colemarc

Same sandbox ?

And I don't know if your obsolete "Windows 10 Build 19041" (20H1)
can work with any Streaming provider
Germania

colemarc

Also it seems impossible to try the Amazon Downloader:

Germania

Also it seems impossible to try the Amazon Downloader
colemarc

scaduta = expired (already used)

So you have no more free test downloads ..
.. there is no way for me to help you

Buy a license (and with current Win10/11 amazon works fine)
or contact support to see if you can get new 3 test downloads - here

colemarc

Same sandbox ?

Germania

No, now this is Windows 10 22H2 and not a sandbox.
I could not enable the trial for Amazon Downloader, therefore I purchased the license and now it seems to work.
But why 3/3 downloads available today?

Germania

.. I purchased the license and now it seems to work.
But why 3/3 downloads available today?
colemarc

It will probably take a little while until the assignment is made - wait until 00:00 UTC
If a new authorization does not help after that, only the support can also help

colemarc

Sorry to bother you again, but since the movie download started MsMpEng.exe is using far more CPU cycles than StreamFab64.exe.
Is this expected?
From what I can gather MsMpEng.exe is Microsoft Antivirus and it is not scanning the disk just now.

As soon as StreamFab completed the download MsMpEng.exe became quiet again.

Germania

Same here - i use exclusion for StreamFab Directory

Add exclusions for Microsoft Defender Antivirus in the Windows Security app

colemarc

Same here - i use exclusion for StreamFab Directory

Add exclusions for Microsoft Defender Antivirus in the Windows Security app
Germania

Exclusions seem to do nothing. I guess it is only for scanning.
But disabling Real-time protection really makes a difference.