SF 6221 - New authorization required for empty MAC?

ghostbuster

I don't know, am I the only one that gets a message that says ...

You have X single-device deauthorizations left. Are you sure you want to deauthorize this device?

Stan001

I have never seen this message, neither in the app nor in the web interface. I contacted support about it but rather than answering my question about the limit of the deauthorizations, tech support just deauthorized my devices. So that was *not* helpful.

ghostbuster

Notice how quiet Wilson.Wang is? Where else is this stated other than when you try to deactivate? NOT (here).
Stan001

Exactly: It's not stated in the terms of license authorizations!

garyleeoz

Hi all. I raised a ticket with Support and they gave me a "workaround" until they can come up with a more permanent fix for the problem. When you start StreamFab, (eg. right-click the Streamfab Desktop icon), select RUN AS ADMINISTRATOR. This worked for me.

foxymac2024

Hi guys! I found that the "new authorisation" was a kinda bug... reading on the net, while you have the 6221 verison installed, you have to deactivate it, then uninstall it.
Then go to Streamfab webiste - member login, and deactivate the remaining license.
Then Install the previous working version - for me is 6220 - then re-authorize, and you should get only 1 authorization with correct mac address (the correct one you had before 6221).
That's all (well, for me).

Have a nice weekend!

Germania

select RUN AS ADMINISTRATOR. This worked for me.
garyleeoz

The post #16 says "It's fixed on server" - so why a "workaround" ?

In my OP you can read "I deauthorize this blank MAC address in Member Center"
and after I needed new Authorize before post #16 there is a 2nd blank Mac.

If I need them now no more (?) - that's two counted deauthorizations
just to reach my previous status quo - that's not okay.

while you have the 6221 verison installed, you have to deactivate it, then uninstall it.
foxymac2024

Please read again the title - it's about SF 6221 ! - so 6220 is no solution

> Then go to Streamfab webiste - member login, and deactivate the remaining license

Please read again .. because the deauthorization is limited

0xFeedBeef

Individial de-auth via the remote control panel is limited to five per year (if memory serves me right), "all" de-auth is limited to one per year.

In-program de-auth (as in from StremFab) is seems unlimited, I've been doing auth--deauth dance daily for at least half a year, and nothing "bad" happened on my end... (yup, I've got a weird setup that runs it in a RAM disk)

Germania

thx for this info - per year was unknown for me

garyleeoz

DVDFab Support just closed my ticket. I just started STREAMFAB 6.2.2.1 in the normal way and it no longer prompts me to authorise it with that blank MAC address. So it looks like they've fixed the bug.

Germania

it no longer prompts me to authorise it with that blank MAC address
garyleeoz

This is what I have been expecting since post #16 ..
.. but it also means that I can't (more) deauthorize the blank Mac with SF 6221 itself.
And in Member Center the counter still counts down for me even though my Mac has never changed.

Chameleon

[QUOTE=Germania;n459215]
This is what I have been expecting since post #16 ..
.. but it also means that I can't (more) deauthorize the blank Mac with SF 6221 itself.
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I have the same issue, in my member center; it shows two of the same MAC addresses, and 2/6 used when I only have one computer.

Mountainbeef

It's the same for me:
There are now 2 identical MAC addresses in the Membercenter (Although I only ever use the SF products on the same computer).
When I try to delete one of these addresses, the message appears that I still have 8/9 processes left.

In my opinion that means, that the error with the empty MAC address was only replaced by a new error with the duplicate MAC address.

The error in the license server is not been corrected correctly, and all those who have tried to correct the “problem” themselves, are now being punished with this counter.
Strangely enough, when I deleted the empty MAC no corresponding message window appeared that a counter exists there. So i think that the most users (including me) never heard of the existence of the counter before.

0xFeedBeef

The error in the license server is not been corrected correctly, and all those who have tried to correct the “problem” themselves, are now being punished with this counter.
Strangely enough, when I deleted the empty MAC no corresponding message window appeared that a counter exists there. So i think that the most users (including me) never heard of the existence of the counter before.
Mountainbeef

I just did death-fresh install-auth and got, the counter literally pops out when you authorise (granted people can just be clicking OK without reading, but the prompts are usually there for a reason):-

0xFeedBeef

@Germania I extrapolated from Faqs | How to deauthorize your license from the current computer? (dvdfab.cn)

Sebastian001

Yes, with such unnecessary crap, it's no wonder people use crack!

Germania

@Germania I extrapolated from Faqs | How to deauthorize your license from the current computer? (dvdfab.cn)
0xFeedBeef

The only new for me is
[quote]deauthorizing all computers option can only be done once a year[/quote]
but that only has to do with the fact that I didn't care at all before SF 6221

I know how to deauthorize in SF ..
[quote=Germania;n459215]but it also means that I can't (more) deauthorize the blank Mac with SF 6221 itself[/quote]

I think the only way to deauth the blank MAC (from SF 6221 initiated and still there)
is only possible in Member Center - already done in my 1st post !

But deauth my 2nd created blank MAC (useless in future) force decrease counter (5-1=4)
So I'm disadvantaged for an error in SF - That's the thing.

It can't be that difficult to remove all authorizations with an empty MAC
in the database using SQL (without the counter becoming active)

0xFeedBeef

If you never cared before 6221, why does it matter, you’re likely to not care again… and if it resets after a year, why does you care at all?

Germania

If you never cared before 6221, why does it matter, you’re likely to not care again…
0xFeedBeef

Of course, I didn't care that because my MAC never changed (!)
and before SF 6221 I wasn't forced to re-authenticate.

I also didn't know (because undocumented) that
there are limits to the (not all) deauthaurizarion.

> and if it resets after a year, why does you care at all?

Where the heck does it say that it's updated after a year to 5 again?

Not that I don't believe you ..
.. but nowhere does it say anything about 5 deauths per year

october262

Of course, I didn't care that because my MAC never changed (!)
and before SF 6221 I wasn't forced to re-authenticate.

I also didn't know (because undocumented) that
there are limits to the (not all) deauthaurizarion.

> and if it resets after a year, why does you care at all?

Where the heck does it say that it's updated after a year to 5 again?

Not that I don't believe you ..
.. but nowhere does it say anything about 5 deauths per year
Germania

according to this - https://www.dvdfab.cn/purchase-policy.htm
it's once per year.

Germania

according to this - https://www.dvdfab.cn/purchase-policy.htm
it's once per year.
october262

We've been that far

> The only new for me is
"deauthorizing all computers option can only be done once a year"
Germania

I never have and never wanted to remove them all.

What does this have to do with 5 individual (possibly empty) MAC deauthorization per year (if so)?

edit:
[quote]If you need to deauthorize a computer that you can no longer access[/quote]
I've never lost access to my SF PC !

Only SF 6221 had lost access to (not only) my MAC address - not my fault !

0xFeedBeef

Of course, I didn't care that because my MAC never changed (!)
and before SF 6221 I wasn't forced to re-authenticate.

I also didn't know (because undocumented) that
there are limits to the (not all) deauthaurizarion.

> and if it resets after a year, why does you care at all?

Where the heck does it say that it's updated after a year to 5 again?

Not that I don't believe you ..
.. but nowhere does it say anything about 5 deauths per year
Germania

Like I said, it’s an inference… otherwise you have a much more powerful feature (deauth all) available for longer while the less powerful “spells” are one-offs…

In any event, it’s not like you don’t have control over your MAC address…

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