Streamfab crashes every time when analyzing

fletcher

I'm using 6.2.2.3 since now on Win11 Pro and it crashes every time on Discovery+ analyzing series.
Netflix for example works well.

Cats4U

Please attach streamfab.log file.

fletcher

Here the logs :)
[ATTACH]n459631[/ATTACH]

FredH

Same issue here. Crashes every time and says it sent a failure report. Log attached.

Samilicious

.Same issue here -
[ATTACH]n459655[/ATTACH]

TANGd878

same here, 6.2.2.3, log attached.
What's odd is I had this exact same crash this afternoon while still at 6.2.2.2 (never had the dll issue others had),---> before I did a full uninstall/fresh install of 6.2.2.3.

Stan001

I don't have Discovery+, did anyone try using 6221? Or some other version.
Yes, we should not have to do that, but it would be nice to know when this started. Did it start after a certain update or was there a change on the website.

Maybe u will get more info if staff or 'Trusted Member' reads the logs. It seems it is happening to many, maybe also try a feedback report in Members Center, include log there too.

Cats4U

Maybe u will get more info if staff or 'Trusted Member' reads the logs.

I read all the logs here, and I don't see anything obvious that is causing a problem. I'm not as good as I used to be reading them. They contain much more information now, and it gets confusing to me. I agree with Stan, send Feedback. Unfortunately, I don't subscribe to Discovery+ any longer, and so I can't test it for myself.

Germania

I read all the logs here, and I don't see anything obvious that is causing a problem.
.. I can't test it for myself.
Cats4U

Same here, I never had Discovery+ and didn't plan to ..
.. so I can't test or compare the log

The last three (US) logs show that SF crashes during the same action
but I can't say why - so try an older SF version to isolate the error

SF 6223 | Windows 11 | DE | eu1-prod-direct.discoveryplus.com
[code][Info]: user.id : "player_PROFILEID .."
[Info]: user.realm : "dplay"
[Log]:
ErrHandler.[/code]

SF 6223 | Windows 11 | US | us1-prod-direct.discoveryplus.com
[code][Info]: users/me not found data
[Info]: captureCount : 1
[Info]: url : ".. ?include=default&decorators=viewingHistory,isFavorite,playbackAllowed,contentAction,badges"
[Log]:
ErrHandler.[/code]

SF 6223 | Windows 11 | US | us1-prod-direct.discoveryplus.com
[code][Info]: captureCount : 1
[Info]: url : ".. ?include=default&decorators=viewingHistory,isFavorite,playbackAllowed,contentAction,badges"[/code]
ended without ErrHandler

SF 6223 | Windows 11 | US | us1-prod-direct.discoveryplus.com
[code][Info]: captureCount : 1
[Info]: url : ".. ?include=default&decorators=viewingHistory,isFavorite,playbackAllowed,contentAction,badges"
[Log]:
ErrHandler.[/code]

Mig10

Also the same Problem with Discovery+ Analyze

october262

Also the same Problem with Discovery+ Analyze
Mig10

try copying the URL from your regular browser and paste it into streamsfabs browser, see if that still works.

FredH

try copying the URL from your regular browser and paste it into streamsfabs browser, see if that still works.
october262

Just tried. That crashes, too.

Mig10

I also Just tried. That crashes too.

DVDNut

I also Just tried. That crashes too.

Cats4U

All of you - send Feedback and get a ticket going. None of the trusted members here are able to figure out the cause by the log. This is probably an issue caused by SF and so you must make this known to the SF Staff.

blackheart

Same issue on Discovry+ while i upgrade from 6.2.21. to 6223

blackheart

Even website also not opening

Wilson.Wang

I'm using 6.2.2.3 since now on Win11 Pro and it crashes every time on Discovery+ analyzing series.
Netflix for example works well.
fletcher

Please wait for the new version of this week.

Wilson