New update broke Amazon Music downloads - all attempts today failed after update.

jameshof

Although apparently it was written to fix the download issues with some of the other music services.
Oh well.

Chameleon

The download works fine for me in Windows 11Pro; I have no issues. EDIT Amazon Music doesn't download at all.

Lonster

Same problem here as well. The failure occurs during the analysis phase with a message of "Failure starting download, please contact us for help."

RandyR

Same problem (almost). For me, for the past 3-4 days any attempt to continue downloading music in the queue gets stuck in the analysis phase. After 10 minutes the analysis is still working and my only option is to pause the attempt and then close down MusicFab. I am using the latest version (1.0.4.8).

Chameleon

They fixed something on the server-side side, and now it is fixed. Everything works better than it ever did.

musical

Amazon Music still broken for me.
I even reinstall Windows 11, deleted all traces of Musicfab. Fresh install of Musicfab. No change.
"Failure starting download, please contact us for help."

musical

Amazon Music still broken for me.
I even reinstalled Windows 11, deleted all traces of Musicfab. Fresh install of Musicfab. No change.

"Failure starting download, please contact us for help."
or
"Update Edge."

Maybe I'll do a trial of Tidal.

Edit: Tidal is working for me. I'll forget Amazon Music for now.

We no longer support this version of Edge. Update your Windows

We no longer support this version of Edge. Update your Wind

RandyR

Still broken for me as well.

After my previous response, I did some other tests (note, prior to each of the tests I made sure Amazon Music was started and I was logged in):
1a) I deleted one of the songs in my queue
1b) I added the same song back to the queue
1c) My attempt to download the song failed. The status for the song was changed to "Wait for Download", while the Downloading arrow was moving up and down to indicate that downloading was in progress. The song status did not change to Analyzing before I received a "Failure starting download, please contact us for help"
1d) All attempts to download other songs already in queue received the same error

2a) I exited out of MusicFab and relaunched MusicFab
2b) I choose songs not already in the queue and added them to the queue
2c) I tried to download the newly added songs; however, I had the same experience as mention in (1a-c) above

3a) I exited ouf of MusicFab and then relaunched MusicFab again
3b) This time I just tried to download a song in the queue
3c) The Analyzing indicator was presented and did not change away from that after 5-10 minutes, before I just used Pause All and then closed MusicFab

Hopefully, that gives some extra clues for getting it resolved.

0brian

still not working 4 me too

0brian

i also get this sometimes too. im signed in and it says im not

0brian

I was able to download on amazon music when selecting podcast. But when u select any music albums it will not download. Makes know sense

ned7077

I opened a support ticket and they stated the developers are working on it.

wyhtmgm

I can't download from Amazon Music today, but the symptoms seem completely different. When I try to download anything (album or podcast) the Download button stays grey and hovering over it shows "Please open a song, playlist or album." Maybe I should open a separate topic, but I'll wait and see if the problems are related.

0brian

3/15 still not working!!! Fix please

Mediafan

Does not work for me either. When I am on the Amazon Music page and scan an album for download, it immediately starts playing the music which seems to stop downloads, and downloads do not start, or are stuck in Analyze and Fail.

sjmorrison

working today for me, after an update.

Scott

RandyR

Update 1.0.4.9 resolved my issues with Amazon downloads (no longer an infinite Anayzing)

ned7077

1.0.4.9 fixed mine as well. Thank you.