Max stuck anaylzing audio & subtitle information

jbinkley60

For the past few days I've had issues with StreamFab 6.2.2.4 (also was failing with 6.2.2.3) getting stuck analyzing audio & subtitles when trying to download an individual movie from Max. I've tried all of the usual tricks to fix and nothing works. I am seeing logs in the StreamFab\DrmCrash folder when this occurs. Looking at the StreamFab and the dates in the DRMcrash folder the problem seems to have started on February 28th. I tried going back to 6.2.2.1, which had been stable for some time, but I am not successful with it either. Everything else is working fine (i.e. Amazon, Netflix, Disney etc...)

I don't see anyone else complaining about this so I am presuming it is just me. I am in the US East region.

Thanks,

jeff

Cats4U

Jeff,
Do a clean install (https://forum.dvdfab.cn/forum/streamfab-support/streamfab/451029-how-to-do-a-clean-install-of-streamfab-windows) of 6.2.2.4. Follow the instructions exactly. If the problem persists, attach the StreamFab.log (only) to a post here under this topic.

Germania

I tried going back to 6.2.2.1, which had been stable for some time, but I am not successful with it either.
jbinkley60

Then the problem will probably not be with SF either

> I don't see anyone else complaining about this so I am presuming it is just me. I am in the US East region.

I don't use Max every day, but at least once a week via NYC ..
.. never problems with current SF release

Close SF, rename your StreamFab.log then try it once.
If the attempt fails, close SF and attach your new StreamFab.log

But first try to rename your cache (if SF closed) - like here
(after this new login for all providers required)
This fixes most Max problems

jbinkley60

I got Max working again by renaming the cache folder again but I am still having problems with one movie, Elevation. The new Anthony Mackie movie. It gets stuck on analyzing audio & subtitle information. I'll keep wrestling with it. When it gets this way I can generally bang on it enough to get it working. At least right now all other titles and shows from Max appear to be working, including 4K Dune episodes.

Thanks,

Jeff

Germania

I am still having problems with one movie, Elevation
jbinkley60

Sometimes single Max title need a 2nd try to analysis - like here
(but that could also be due to my VPN usage)

Analyzing before start the movie don't work for me ..
.. so I've to start playing and I see in log
[code][Info]: Max check add queue state, meta is valid : false
[Info]: ParaseBaseMeta not found drm[/code]

In this case I can confirm that I've also trouble with analyzing via NYC
(2nd and 3rd try fails too: [Info]: Catch MPD invalid.)

So I tried to analyze the trailer (from info site):

and after analyzing I see the movie:

jbinkley60

Analyzing before start the movie don't work for me ..
.. so I've to start playing and I see in log

In this case I can confirm that I've also trouble with analyzing via NYC
(2nd and 3rd try fails too: [Info]: Catch MPD invalid.)

So I tried to analyze the trailer (from info site):
Germania

OK. I have a new trick in my bag. I clicked on the info pane vs. the movie itself and SF immediately analyzed the Elevation movie and I was able to download it.

Thanks,

Jeff