Amazon Prime failed obtain the decryption key

blackheart

I m getting error that decryption key

Germania

I don't see a question - noted.

If you want to know what the problem is, attach your StreamFab.log

blackheart

Please find the log

Germania

Using trial (?) or SF not authorized
[code][Info]: Amazon Downloader, Register: 0, Enabled: 1[/code]

Amazon in US or UK ?
[code][Info]: "[Amazon]" amazon, address change, url is : https://www.amazon.com
[Info]: "[Amazon]" amazon, address change, url is : https://www.amazon.co.uk
..
[Critical]: "[WVAmazon]" No Xray ServiceToken!
GetMpdData: Service Unavailable
[Info]: [Amazon]" not found site_page_url: "https://atv-ps-eu.amazon.co.uk
..
[Info]: "[WVAmazon]" GetPlaybackUrl Data!
[Critical]: "[WVAmazon]" PlayBackUrl Return fail Data = {"error":{"errorCode":"PRS.InvalidRequest","message":"Cannot complete request.","type":"PRSInvalidRequestException"}}
[Critical]: "[DownloadControlAmazon]" **** Get download data fail. The error is : 103[/code]

If using VPN try a different Server ..
.. if not change Amazon Region in SF VIP Settings to amazon.co.uk and restart SF
and use your amazon account data for UK not US