Download after the WOW-relaunch unpossible

TomG69

Apparently, WOW has redesigned and modernized its entire website, which means that no downloads are currently possible.

for exemple the new Link:

https://www.wowtv.de/watch/playback/vod/TF19447378SD/TF19447378 (Madame Web)
or
https://www.wowtv.de/watch/playback/vod/TF18291461SD/TF18291461 (Der Prinz von Bel-Air)

Germania

Apparently, WOW has redesigned and modernized its entire website,
which means that no downloads are currently possible.
TomG69

I can't confirm this:

Germania

and on it goes ..

TomG69

OK, really on the secound PC it's possible ...

I checked it out just now. Mysterious ... :rolleyes:

Germania

I checked it out just now. Mysterious ... :rolleyes:
TomG69

Your StreamFab.log might be helpful for troubleshooting.

Please rename your StreamFab.log (when SF closed)
try once and if fails - check this yourself
or attach the new StreamFab.log to your post

TomG69

Now I try the same links on my first Computer ... it doesn't work! :(
The clean log from the 1.PC is attached.
SF 1.PC 6.2.3.7 doesn't work
SF 2.PC 6.2.3.5 work

Kattanders

Same here, the movie starts playing, but the analyse windows doesn't pop up.
2nd PC works. Only difference was that I never used the other PC and had to logon.

Kattanders

obviously there are two different web site designes rolling out also having different links to the same movie. One PC goes to:
https://www.wowtv.de/watch/home/asset/the-royal-hotel-2023/TF20907119SD - which is not downloadable

the other
https://www.wowtv.de/watch/asset/the-royal-hotel/TF20907119 - old style and downloadable

Sebastian001

I read they'll be using NBC Peacock's streaming technology in the future. It's possible that the module needs a major fix.

Germania

obviously there are two different web site designes rolling out also having different links to the same movie.
Kattanders

It would be normal for SF not to support
two different websites with same VIP Service

> https://www.wowtv.de/watch/home/asset/the-royal-hotel-2023/TF20907119SD - which is not downloadable

Works fine for me:

> https://www.wowtv.de/watch/asset/the-royal-hotel/TF20907119 - old style and downloadable

Redirect me to Homepage

Perhaps it's an A/B Testing (split test; currently not the same for all)

I know only that all tested titles works fine for me ..
.. and last week Tuesday (May 13) the Homescreen/all sites was blank for multiple hours

TomG69

It's very clear and definitly now, that WOW Germany change the server to the NBC plattform ...
look here -> https://www.dwdl.de/nachrichten/102447/sky_zieht_mit_wow_auf_plattform_von_nbc_universal_um/
an here --> https://www.wowtv.de/watch/asset/dein-neues-streaming-erlebnis/TF22507997

I hope strongly, that SF this facts "have on the umbrella" ... ;)

MSco

I have read here that the NBC plattform is also used by Peacock and Sky Showtime. Movies of both services can be downloaded in 1080p with streamfab.

Does this mean, that we can hope, that WOW downloads will be possible in 1080p after streamfab is updated for this service? This would be awesome!

Kattanders

SF which was working last week on my other PC now also stopped downloading from WOW - it simply doesn't go to analyse, it plays the ad and then starts playing the video content.
The log doesn't really show anything.
I filed an error report to service.

This is what was logged after deleting the log before clicking the video:

2025:05:24-19:58:31 0x00001160 [Info]: setCommonDLVisible bShow :0 controlType :63
2025:05:24-19:58:31 0x00001160 [Info]: m3u8Buffon setText :M3U8
2025:05:24-19:58:31 0x00001160 [Info]: [WOWTV]" OnAddressChange - strUrl : "https://www.wowtv.de/watch/playback/vod/_/TF21754855
2025:05:24-19:58:31 0x00001160 [Info]: setCommonDLVisible bShow :0 controlType :63
2025:05:24-19:58:31 0x00001160 [Info]: m3u8Buffon setText :M3U8
2025:05:24-19:58:31 0x00001160 [Info]: [WOWTV]" OnAddressChange - strUrl : "https://www.wowtv.de/watch/playback/vod/TF21754855SD/TF21754855
2025:05:24-19:58:32 0x00001160 [Info]: setCommonDLVisible bShow :0 controlType :63
2025:05:24-19:58:32 0x00001160 [Info]: m3u8Buffon setText :M3U8
2025:05:24-19:58:32 0x00001160 [Info]: [WOWTV]" OnAddressChange - strUrl : "https://www.wowtv.de/watch/playback/vod/TF21754855SD/TF21754855
2025:05:24-19:58:55 0x00001160 [Info]: setCommonDLVisible bShow :0 controlType :63
2025:05:24-19:58:55 0x00001160 [Info]: m3u8Buffon setText :M3U8
2025:05:24-19:58:55 0x00001160 [Info]: [WOWTV]" OnAddressChange - strUrl : "https://www.wowtv.de/watch/playback/vod/TF21754855SD/TF21754855?paused=true
2025:05:24-19:59:22 0x00001160 [Info]: libpng warning: iCCP: known incorrect sRGB profile
2025:05:24-19:59:49 0x00001160 [Info]: URLDecorator: open url "https://www.dvdfab.cn/member.htm?a=upgrade_license&soft=streamfab_client &ad=streamfab_client_upgrade_aio_menu&token=350 07d 3db066f261687252d486bc593a&c_bm=dvdfab&c_app=strea mfab&c_id=49&c_sys=x64&c_ver=6238&client_m=NjgtMWQ tZWYtNGMtYjAtMjk6OGMtZWEtMTItOTYtOGEtNTA%3D&client _e=b2Nob3Rvcm9zQGdteC5kZQ%3D%3D&c_ut=paid&c_rec=45 &c_dt=click&c_wh=mainpage&client_t=1674500833_B xC5 s56hMZ&c_ad=dvdfab_streamfab_mainpage_paid"

[9264:4448:0524/201958.628:INFO:CONSOLE(1)] "Error, missing Report Suite ID in AppMeasurement initialization", source: https://www.wowtv.de/webwatch/release/prod/6.5.23-gsp/peacock_web/webwatch/release/prod/6.5.23-gsp/app-measurement.js (1)
[13500:14732:0524/201959.972:WARNING:cdm_adapter.cc(351)] [cdm_adapter] CdmAdapter::SetServerCertificate
[13500:14732:0524/202000.053:WARNING:cdm_adapter.cc(423)] [cdm_adapter] CreateSessionAndGenerateRequest
[13500:14732:0524/202000.098:WARNING:cdm_adapter.cc(1132)] [cdm_adapter] OnSessionMessage session_id = CE3A43E134278BDA93B3DE75CBB9F94B
[13500:14732:0524/202000.098:WARNING:cdm_adapter.cc(1135)] [cdm_adapter] OnSessionMessage _DLL_CEFBASE_FILE_NAME_ :libcefbase.dll g_plibcefbaseDll :140735389630464
[13500:14732:0524/202000.195:WARNING:cdm_adapter.cc(544)] [cdm_adapter] CdmAdapter::UpdateSession session_id :CE3A43E134278BDA93B3DE75CBB9F94B

Germania

SF which was working last week on my other PC now also stopped downloading from WOW
- it simply doesn't go to analyse, it plays the ad and then starts playing the video content.
Kattanders

Yep, I see also the new layout in SF and so there is no detection and no error in log

And now I see: mt.dai-nowtv.nbcuni.com and nbcstreaming.hb.omtrdc.net

Manually tricky - but works (still max 720p):

Kattanders

Manually tricky - but works (still max 720p):

Germania

... and what's the "secret"? How did you get it down?

Germania

... and what's the "secret"?
Kattanders

With source mpd and N_m3u8DL-RE I get always "non-monotonic dts" for audio with all remuxer ..
.. so I need to delete the first 15 (or 10) seconds intro in mpd
[code][/code]
or using yt-dlp - that works for me with original mpd

Keys for decryption:
[code]Matlock.s01e01 11093e354a6f65412417e0edde2b9f57:e51afbdc9808d08a971f9f6d970a5fbf
Matlock.s01e02 110966151b80ce3ac308b769864dd5a7:0eea41cd962ef34bf5681076483928b2
Matlock.s01e03 110931aada4e9f01830c784d837985ac:bd92fa4397abe25979a3909c9d3206be
Matlock.s01e04 1109e6acee92e32797516ceb22c1813a:f9e9b92473ce7acff6e1a7af3a823005[/code]

Kattanders

Thanks very much @Germania

Chrswbr1

SF 6.2.3.8 WOW
I've got the same issue. Just playing the video but no download window.

I reinstalled the Application with the same result.... no download on WOW

Germania

I've got the same issue. Just playing the video but no download window.

I reinstalled the Application with the same result.... no download on WOW
Chrswbr1

With the new layout and new NBC platform, it's the same
with all SF versions for everyone and for all titles.

So all you can do is wait for an SF update

MSco

@Germania How can I check the resolution of a video currently playing in the browser? I would like to check, on which resolution WOW movies are displayed in the browser with the new WOW website layout.