Can't connect to server/Accused of using cracked version

AceDaMack · 2025-06-08T23:42:53+00:00

Anyone else having trouble logging into Streamfab? downloaded the new update for Streamfab and DVDfab 13 and when i go to authorize it wont connect to server...

Chameleon

Posted by jpp72
hameleon and others have experienced issues, it could very well be a server-side issue (very likely).

I agree 100%. Thank you, Jack.;)

AceDaMack

StreamFab64.exe full inbound and outbound TCP and UDP on all ports and same for QCef.exe

Why not temporarily disable the firewall and see if that works

For your router, I don't think you need to do a factory reset, since you were able to activate with VPN. That means it's either something with your IP or your DNS server.

So for the IP, it could be that your IP is blacklisted because someone who used that IP might have done some malicious things or, very unlikely but still possible, was using a cracked version of StreamFab. Like I said, highly unlikely because if you blacklist a pirate, you do it with the MAC address and not IP address.

When it comes to the DNS, it could be the issue based on where you are located. For example, in the UK, ISPs must block access to certain domains. If you use your ISPs DNS servers, everything DVDFab may be blocked.

At this point, what i would try is manually setting the DNS servers on the router itself could fix your issue. Set it to Google or Cloudflare as suggested and then unplug the router for 10-15 minutes to try and get a new IP. Then try activating again with the new DNS servers. Make sure you run ipconfig to confirm your computer is now using the proper DNS servers.

Finally, because @Chameleon and others have experienced issues, it could very well be a server-side issue (very likely).

I doubt they get 100's of activations a day, so it's easy to think it's a user localized issue. I, for one, am not willing to test deactivating and reactivating just in case I suddenly can't authorize.
jpp72

Well untill I can get this solved would it hurt for me to just authenticate while using my VPN for the time being and grab what shows I need to get? Or I shouldn't be authenticate while using VPN? I have express.

Stan001

Well untill I can get this solved would it hurt for me to just authenticate while using my VPN for the time being and grab what shows I need to get? Or I shouldn't be authenticate while using VPN? I have express.
AceDaMack

It's to the point that if using a VPN lets you activate/authenticate, then I guess keep doing it. Once activated/authenticated, if possible, then turn off the VPN. If not, then no choice but to leave it on.
Try to stay on local VPN servers if possible as well.

It's NOT a streamfab server issue unless it's something connected directly with your streamfab account causing this, as if it were a streamfab server issue, the forum would be littered with reports.

I have to conclude and agree with jpp72 that it is possibly a DNS issue; most people use the defaults their ISP gives them, but at any time, such ISP can then block people from sites.

I lean towards OpenDNS and Cloudflare DNS, a list is (here), I would also say stay away from any offering any type of blocking or filters, including ad blocking.

I remember back in the day when my ISP blocked users from a very popular ------ site, and it continued to others all with different ISP's so we had to change DNS servers or use an unblock website to unblock the blocked websites. Or even Proxies and VPN's.

Maybe after a long weekend, try SF feedback/support again, they usually don't answer during weekends.

october262

Well untill I can get this solved would it hurt for me to just authenticate while using my VPN for the time being and grab what shows I need to get? Or I shouldn't be authenticate while using VPN? I have express.

AceDaMack

so version 6229 works correct ?? and without the VPN ?

AceDaMack

so version 6229 works correct ?? and without the VPN ?
october262

No 6229 does the same thing now when going back. 6229 was the last version I used, i normally download the offline update I never update in the application. This problem didn't start until I update to this version

Stan001

No 6229 does the same thing now when going back. 6229 was the last version I used, i normally download the offline update I never update in the application. This problem didn't start until I update to this version
AceDaMack

As I said, since a VPN works, use it till after the weekend if you need to use streamfab. You will not get a reply from SF feedback/support during the weekend

And you never said if you gave the DNS changes a try, but instead of confusing things more, just go with what DOES work (which seems to be using a VPN), for now.

AceDaMack

As I said, since a VPN works, use it till after the weekend if you need to use streamfab. You will not get a reply from SF feedback/support during the weekend

And you never said if you gave the DNS changes a try, but instead of confusing things more, just go with what DOES work (which seems to be using a VPN), for now.
Stan001

i changed my DNS threw my PC in network but not in router. i have a Verizon router and when i go to my router settings in Verizon i cant find where to change it at.

Cats4U

https://copilot.microsoft.com/shares/S5GwQdWmqFA4fqwrXjyyg

AceDaMack

https://copilot.microsoft.com/shares/S5GwQdWmqFA4fqwrXjyyg
Cats4U

Finally had time to change DNS, sill same issue.

october262

Finally had time to change DNS, sill same issue.
AceDaMack

follow the instructions in this link - https://forum.dvdfab.cn/forum/streamfab-support/streamfab/451029-how-to-do-a-clean-install-of-streamfab-windows

AceDaMack

follow the instructions in this link - https://forum.dvdfab.cn/forum/streamfab-support/streamfab/451029-how-to-do-a-clean-install-of-streamfab-windows
october262

I've done multiple uninstall with Revo, did an full uninstall this morning to download new SF version same issues. No proxies clean hosts file no vpn and changed dns to google and Cloudflare. Lost

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