Within the past week, a couple of people have posted on Reddit, receiving an email from Amazon. "Hello, We are reaching out to inform you about some concerning activity detected on your Amazon prime video account violating the Prime Video Terms of use".... Followed by mentioning section 4.k of the TOS and issuing a warning without taking any action on the account.Anybody else have seen this?

Within the past week, a couple of people have posted on Reddit, receiving an email from Amazon. "Hello, We are reaching out to inform you about some concerning activity detected on your Amazon prime video account violating the Prime Video Terms of use".... Followed by mentioning section 4.k of the TOS and issuing a warning without taking any action on the account.Anybody else have seen this?MrMayorit's being talked about over here on discord, their banning accounts of people that rip stuff from Amazon.

Interesting! What are the circumstances behind the emails? Is the user downloading 100 files per day, possibly for several days at a time? Are they downloading from their own region, or are they VPNing to another region? In other words, what is the "activity detected on your Amazon prime video account" that is abnormal enough that they feel the need to issue a warning or to ban an account? As for the 100 files a day, the very most a people could actually watch in a single day would 48 half-hour shows. Hour long shows and movies are even less. It's very easy for them to know that you aren't just binge-watching. Greed ruins it for everybody.On the other hand, if Amazon (or anyone else) wants to ban me, that's fine with me. They'd be out subscription money for Amazon Prime and three other providers that I get over Amazon now. I wind up with more dollars in my pocket, and I'll still be able to get all the files I want via Torrenting. It's their loss, not mine. I guarantee that the time will come in a short amount of time that Amazon will offer downloads for a few extra dollars as part of their subscriptions. They don't really care that you are downloading, they just want to be the one making the money off it and not a third party like DVDFab.

Interesting! What are the circumstances behind the emails? Is the user downloading 100 files per day, possibly for several days at a time? Are they downloading from their own region, or are they VPNing to another region? In other words, what is the "activity detected on your Amazon prime video account" that is abnormal enough that they feel the need to issue a warning or to ban an account? As for the 100 files a day, the very most a people could actually watch in a single day would 48 half-hour shows. Hour long shows and movies are even less. It's very easy for them to know that you aren't just binge-watching. Greed ruins it for everybody.On the other hand, if Amazon (or anyone else) wants to ban me, that's fine with me. They'd be out subscription money for Amazon Prime and three other providers that I get over Amazon now. I wind up with more dollars in my pocket, and I'll still be able to get all the files I want via Torrenting. It's their loss, not mine. I guarantee that the time will come in a short amount of time that Amazon will offer downloads for a few extra dollars as part of their subscriptions. They don't really care that you are downloading, they just want to be the one making the money off it and not a third party like DVDFab.Cats4Usee here - https://www.reddit.com/r/Streamfab/comments/1lxr0cs/amazon_warning_message/?share_id=Va4HTG25G4pME9VIgjKGP&utm_medium=android_app&utm_name=androidcss&utm_source=share&utm_term=1

A few quick thoughts- AWS "knows" when you request each title, if you have the regular account (with ads) it might be triggering no ads watched tripwire, also, they might have a trigger to see if you "got the title" but Amazon's player doesn't register the title as "watched"The short of it is: it's naïve to assume that someone at amazon hasn't worked out what the difference between genuine player and what SF does (even just going off the ads, recall it's an avenue stream that SF deprives of the corporation that's posting billions in net profit)

This is not how it works. You can download an encrypted file without an Amazon account, just follow the link from the MPD. SF gets the decryption key and does not play the file, as recordings programs do. then, using the key, decryption module and muxer, the user receives his file. An Amazon account is required to access the MPD file and receive the key.Suspicion often arises when people often buy a TV series or a movie and after some time (for which you can download what you bought using SF) cancel the purchase, as if they bought it by mistake. many people indulge in this

Amazons loss.Since they started the ripoff £1.99 to remove ads in addition to the Prime Video sub we are forced to pay even if we only want quick deliveries I cancel my Prime every month. I used to let it roll but now I cancel then renew as and when I need it. Sometimes weeks sometimes days but they lose out. If they stopped us being able to download stuff I would not bother. Although I don't currently have Netflix or Paramount subs if they did block downloading I wouldn't bother with them at all

This is not how it works. You can download an encrypted file without an Amazon account, just follow the link from the MPD. SF gets the decryption key and does not play the file, as recordings programs do. then, using the key, decryption module and muxer, the user receives his file. An Amazon account is required to access the MPD file and receive the key.Suspicion often arises when people often buy a TV series or a movie and after some time (for which you can download what you bought using SF) cancel the purchase, as if they bought it by mistake. many people indulge in thisbricksYou are free to believe whatever you like, or you can set up an injector between SF and AWS and find out yourself by pushing random errors that claim to befrom AWS toward SF :rolleyes:And in the case of a latter (purchased, downloaded, cancelled), AWS registers "access" but no corresponding "play," the "play" would prevent cancellation, but the cancellation happened, hence you get a discrepancy triggered

Amazons loss.Since they started the ripoff £1.99 to remove ads in addition to the Prime Video sub we are forced to pay even if we only want quick deliveries I cancel my Prime every month. I used to let it roll but now I cancel then renew as and when I need it. Sometimes weeks sometimes days but they lose out. If they stopped us being able to download stuff I would not bother. Although I don't currently have Netflix or Paramount subs if they did block downloading I wouldn't bother with them at allphelingsI've long been saying all this nonsense from the vendors actually enables the scene and download sites get rich at the expense of amazon

Reddit had several people; in fact, one thread was deleted.I don't know what is setting this in motion. I haven't seen anyone post about it here in the forum till now.In the other deleted thread, it was from Amazon uk. Not sure if there is just an issue with the UK version, or it's something that will spread out over all of Amazon, including Amazon.com.I suppose in a way, they may have found something they are trying and focusing on; many I know do 100 max downloads a day. I know there were times when I did 100 per day for several days in a row.Some are wondering why just getting the email now; it could be that they just started to implement it. Now I don't have the demand to do 100 per day. I do still see where it can be hard. We talked before about an increase to 200 or more for Amazon because people are buying Paramount and many other providers through Amazon. If you have 3 other providers and count Amazon as well, that's 4, divide 100 by 4 that gives you 25 downloads per provider per day.All that can be done is watch the situation, and if you need 100, maybe try to spread it out at 10 to 25, then take a break and repeat.In the end, they can possibly lose money if they keep letting people download, but no matter what, it will continue, and to ban or block paying people from watching or using Prime for watching movies or shows really can cause a loss of money as well. Amazon, the last thing they need to worry about is losing money. And the added money to remove ads when Prime never had them since its inception is just that, BS.Another interesting point is that many claim most other programs record, although I know 2 that surely go out of their way to make it look as though they are downloading and not recording, but you wonder if they will cause this problem to trigger if they do either download or record.I am not even sure Amazon has a way to reply or contact them, but I feel that if I got the letter, I would want more details.Because we don't know if these people are purchasing trials and then canceling, or what else they may be doing, even maybe sharing their accounts.And people may need to stop VPN use, as that's one of the easiest things for websites to detect.Try it and check it out on reliable bank sites, etc. OR check Proxy & VPN Detection API | proxycheck.io

I think some common sense would come into play too, if the VPN use itself is not the trigger. If all you do is rip, and never actually watch shows on your Prime Video account, that would trigger me if it were my service. I try to watch shows on my Prime account quite a bit via my Apple TV and I have the full upgraded Prime subscription, as well as couple of addon channels. Sorry if that was 'captain obvious' comment, but I'm actually in midst of downloading some stuff for my new movie box in living room, some to replace ancient dvd isos of discs I purchased, as my movie box gets confused by mult-disc sets per season, so the ripped versions (e.g., Invader Zim, etc.) is way more practical. Keeping eye on this topic since top of mind. Kinda been going nuts on Amazon downloads as it was a way to get many of my Apple legit purchases as downloads for my new movie box which cannot use the Apple 'app' at all.

Warning email from Amazon

Sebastian001

I hate that you had to do that but good for you ! Screw Amazon !
They lost a lot from you, hope it makes some impact !!
I have been mad since they added ads and want to make you pay even more for prime to remove the ads, and prime went up so much in a short time as it is.

If I did not order stuff like I did from Amazon, the prime would have been canceled for me as well.
It might be time to look for another place to order things?!
Stan001

Amazon doesn't give a damn if someone cancels their channels. It won't even show up in the statistics. It's a constant coming and going...

Sebastian001

Let's see if and what Wilson says about this...
Maybe this will come on Thursday :p:cool::

6247
New: dingdong module for dingdong porn
New: Trump module for Trump channel
Fixed: An issue where incorrect data was retrieved in the Amazon module, resulting in some users receiving complaints from Amazon.

MrKrawk

I hope @Wilson.Wang finally prioritizes fixing all the Hulu issues. If he does, then I will use Hulu and add Paramount+ & HBO Max to makeup for those Amazon channels. For the rest, Sonarr w/Newsgroups is what i will continue to use. Truthfully, it's so much better than StreamFab if you don't care about H265 and subtitles. It's all automated.
jpp72

I know Roku Channel has a lot of add-ons as well.
The thing is, AMZ usually has the best AV quality, so this sucks.
Again, if there were an option to to background playback that does NOT record, but rather saves the data, that would definitely be the fix we are seeking as it would truly look like a browser is playing. Downloading the audio stream first and then the video stream, that is sort of a give away. But that might not be it at all either. For all we know, it could be something else all silly as hell.

simchris

downloading from Amazon right now.....nyahahahaaaah...

TheRaven

A question. Can Amazon detect when you analyze something? No download, just analyze.

I got my warning email on July 8 and stopped downloading right away. A few days later, I got a few TV episodes I need to complete series. I first "watched" the episodes in the streamfab browser and then downloaded one at a time. I have now completely shut it down. Going to wait and see where this goes.

slottedpig

Wondering if it just has to do with tv series, rented and downloaded a movie and no message in Amazon.

Wilson.Wang

Hi all,

There is an API updates on Amazon website when accessing the vidieo playback information, we are working on this.

BTW, a same account is used for downloading the videos every day from Amazon US/DE/UK/JP, but we are still not receive the warning email or message.

For the warning email, you may can receive it in the Amazon Message Center or the email.

Wilson

Stan001

Hi all,

There is an API updates on Amazon website when accessing the vidieo playback information, we are working on this.

BTW, a same account is used for downloading the videos every day from Amazon US/DE/UK/JP, but we are still not receive the warning email or message.

For the warning email, you may can receive it in the Amazon Message Center or the email.

Wilson

I lost count of how many have got the notice, as well as how many said Oh, I am still downloading, doing this and doing that, and not getting the notice. Yet later on, how many of those came back and said now they got the notice as well. So, yes, possible that whatever account streamfab is using (that is used for downloading the videos every day from Amazon US/DE/UK/JP) has not got it YET, but still can. And some users got suspended accounts.

So, to address the API changes/updates, does that mean that is/was the cause and will fix this issue?
And users can feel safe downloading from Amazon again?

From one thankful person, that streamfab is looking into this !!

Cats4U

I thought the issue of the emails being authentic had been resolved. So why all this work?
Sebastian001

Among other things, I wanted to see if it was directly from Amazon or from a third-party security company. When I started writing my request, at that point, it was not finalized whether the post was legit or not. I started the post prior to @jpp72 posting his email find, but I added the third-party part after. See message number 73 above.

Cats4U

I am responding to the request. Here is the email header from the email I received.
Eureeka1989

Thank you. It is definitely coming direct from Amazon via Amazon SES. DKIM certifies the domain of the sender as amazon.com. As the Coca-Cola commercial used to say, "It's the real thing".

DQ1

Sigh... No it is not doing the same thing and, for downloading legally, I am not worried about them noticing. I don't understand what is so hard to grasp.

With StreamFab, they see you downloading a ton of shit and removing the protection. You can watch the content wherever and whenever you want. You can even stop paying for Prime and you still have the content.They ban your account.

With the PrimeVideo app, they see you download a ton of shit to your device, they don't give a fuck because you can only watch that in the PrimeVideo app and if you stop paying for prime, you lose access to it. They can even say, "I know you paid for WestWorld, but HBO says i gotta remove your access to it so, sorry, but you can't watch it anymore".

So if you use the PrimeVideo app and remove the DRM OFFLINE, they are blissfully ignorant that you now have content that they cannot control (well, a copy of it)

So when you say it does the same thing but in different order, that is not the case. It's a different procedure entirely. Accessing media files from a CDN and querying a server to get a license and feeding that to a compromised CDM is not the same as access media on a protected file system and using the built-in decryption routines in the PrimeVideo app.
jpp72

You can sigh all you wish. My point is valid from the angle I was trying to make it. The steps are generally the same. Something must be downloaded and then decrypted in one way or another. My whole point on it was that the behavior, download frequency and number, is probably the easiest tip off because normally people would behave very differently. So regardless of where/when you decrypt or what app you do it through the behavior is noticed. Now we could say maybe limiting downloads through the app to a number that would appear normal is key but then it would be the same with Fab as well. But in that event they would have accomplished their goal in that that type of usage would slow to a crawl.

jpp72

You can sigh all you wish. My point is valid from the angle I was trying to make it. The steps are generally the same. Something must be downloaded and then decrypted in one way or another. My whole point on it was that the behavior, download frequency and number, is probably the easiest tip off because normally people would behave very differently. So regardless of where/when you decrypt or what app you do it through the behavior is noticed. Now we could say maybe limiting downloads through the app to a number that would appear normal is key but then it would be the same with Fab as well. But in that event they would have accomplished their goal in that that type of usage would slow to a crawl.
DQ1

So what you are saying is that if you download in the official supported way, they can come back to you and say that your downloading habit is concerning/suspicious???

Sure.

I am done with this conversation.

k2000

You can sigh all you wish. My point is valid from the angle I was trying to make it. The steps are generally the same. Something must be downloaded and then decrypted in one way or another. My whole point on it was that the behavior, download frequency and number, is probably the easiest tip off because normally people would behave very differently. So regardless of where/when you decrypt or what app you do it through the behavior is noticed. Now we could say maybe limiting downloads through the app to a number that would appear normal is key but then it would be the same with Fab as well. But in that event they would have accomplished their goal in that that type of usage would slow to a crawl.
DQ1

It's wrong, I had several accounts suspended, and one for just 1 download.

simchris

Probably the full disclosure of account data and behavior has to be shared to find any pattern. Folks who just rent, don't watch and download? Folks with cheapest Amazon account and no Prime Video no ads account? Folks using anonymous IP/VPN (rotating IPs/VPNs?). Normal watch patterns, or just nonstop downloads? Multiple trial periods never continued? Not connected to Movies Anywhere for digital purchase (e.g. Blu-ray) playback? Never use Amazon digital credits to buy digital media? Multiple Amazon accounts started/abandoned?

I downloaded 400 files from Amazon last 7 days. Not flagged. But I don't do any of the things I note above.

In any case - I'm "out" on this topic, personally, as my use patterns do not appear to be trigger for "bad behavior" in the eyes of the Amazon bots. Cheers :) Good luck!

k2000

Probably the full disclosure of account data and behavior has to be shared to find any pattern. Folks who just rent, don't watch and download? Folks with cheapest Amazon account and no Prime Video no ads account? Folks using anonymous IP/VPN (rotating IPs/VPNs?). Normal watch patterns, or just nonstop downloads? Multiple trial periods never continued? Not connected to Movies Anywhere for digital purchase (e.g. Blu-ray) playback? Never use Amazon digital credits to buy digital media? Multiple Amazon accounts started/abandoned?

I downloaded 400 files from Amazon last 7 days. Not flagged. But I don't do any of the things I note above.

In any case - I'm "out" on this topic, personally, as my use patterns do not appear to be trigger for "bad behavior" in the eyes of the Amazon bots. Cheers :) Good luck!
simchris

Whether it's Prime without ads or with ads, it's not related, and neither are the purchase, rental, refund, and VPN. Get an account without downloading anything on it and use a VPN and rental, purchase, refund, you'll never have a deactivated account.

I use my regular account more than I do for my purchases on Amazon. And this account still serves me with VPN and free Prime Video every month.
I keep another account for download only and email warning amazon concerns section 4.k. https://www.primevideo.com/help?nodeId=202095490

k. General Restrictions. You may not (i) transfer, copy or display the Digital Content, except as permitted in this Agreement; (ii) sell, rent, lease, distribute, or broadcast any right to the Digital Content; (iii) remove any proprietary notices or labels on the Digital Content; (iv) attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or other content protection system used as part of the Service; or (v) use the Service or Digital Content for any commercial or illegal purpose.

adowEm

Came here because I got the same email this morning. Account is US-based without the "ad-free" add-on and I've been using SF and the fox (AS) for a few years now. I also used a different tool at one point before I bought SF. I checked my Amazon account and the same message was in my inbox. Due to "Prime Day" I had loaded up on channel add-ons since they were cheap and have been working on my backlog for over 2 weeks now (100 episodes/day that start at the reset time). I've never had an issue up to this point. I almost never watch anything outside of using SF since I prefer to use SF and skip the ads. I've had the Disney+ issue in the past where my IP was blocked, but that usually resolved itself in a day or two and I've only had the problem once or twice. Since I actively use my Amazon account for way more than video streaming this is quite concerning, but I haven't had any action taken against my account aside from the warning email.

I'll sit and wait to see what happens to SF in terms of updates, but at the moment I'm not risking my account getting banned.

slottedpig

As far as I’m concerned Amazon is the most important module, if it stops working or risks account bans it looks like SF may unfortunately be finished for now. This is just my 2 cents but there are so many subscriptions through Amazon plus the ability to rent pretty much anything you want.

Eureeka1989

Right now until a update fixes the issue, I will not be using Amazon until further notice. I'm not going to risk my account for that.

Sebastian001

Right now until a update fixes the issue, I will not be using Amazon until further notice. I'm not going to risk my account for that.
Eureeka1989

There is no guarantee that it can be fixed with an update!

ML10

Hello, I'm from Germany, and it's interesting that you can officially purchase all SF modules directly from Amazon (Amazon Media EU Sarl) via Amazon.de. The warning emails are therefore somewhat surprising. I haven't received any yet, and there hasn't been any news about them in the German SF forum. I only have the SF Amazon module, but I rarely use or need it, as I primarily digitize Blu-rays with the DVDFab Ripper program. I hope for everyone's sake that this problem will be resolved soon! Best regards from Germany

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