Amazon hiccup again

simchris

Doh. Amazon ran into the issue again of asking to update Chrome or download app. Getting past that, asked me to disable other devices and only use this one. Deleted cache/temp folder; reinstalled latest app. No juice. I have been downloading every day since the weekend. So, will do what I did last time - wait couple of days before trying again. Windows 11 PRO. California/USA. Just letting you all know in case it suddenly happens to you tonight :)

simchris

and.... as expected working just fine again today. The "update chrome" message seems to be a transient and not permanent dead end.

Sebastian001

Open a ticket. There's no longer any support here in the forum.

simchris

Open a ticket. There's no longer any support here in the forum.
Sebastian001

Don't need a ticket, as the transient cleared itself as I noted. The post was more for others coming here to post about Amazon not working, which seems frequent issue, to note that the issue does end up clearing itself, likely an AWS issue from time to time.

Sebastian001

But if no one opens a ticket here and tells them that the browser is showing error messages, they'll never update Chrome to the latest version... We have the same problem at Streamfab.

simchris

Streamfab works just fine with Amazon for me. It's just MusicFab once in awhile has the Chrome message, and then it seems to update at some point either on the backend or it's just a transient. Note I am also actually playing music from fully legal account using desktop app and the music app on my AppleTV to "bless" my account an IP as actual customer watching stuff and not just downloading.

I did put in support ticket awhile back on the chrome message. And of course, the issue went away the next day. So, not really an issue for me. If you are having the issue, probably good to put in ticket for your own setup.