Chief of War Subtitles

bfry24

I am trying to download the Chief of War from Apple TV. I have subtitles set to en and Remux into file, but after the download, there is no subtitles. If I redownload the file and select the srt file, then I can play when selecing the srt file.

Also Season 1 episodes 4 and 9 did not download stating Failed to obtain the decryption key, please contact us for assistance (E4) and Fsailed to retrieve video playback information, please contact us for assitance.(E9),

Germania

Remux into file works fine for me with s01e01 mp4 (en+en forced)

but no one know your selected VIP Video format - try to change

> Also Season 1 episodes 4 and 9 did not download stating Failed to obtain the decryption key

s01e04 works fine for me:

ep9 cannot work because it will not be available until tomorrow.:

bfry24

I am running the lastest version of StreamFab for Windows. Version 6.2.5.5.

I have tried all three audio codecs but still no subtitles display.

I downloaded StreamFab for Mac and left it with the defaults like I did on the Windows Version and it did insert the subtitles into the S1E1.

In the image above, on the Mac, the only difference is between H264 and 885.35 is ACC.

So the issue is with the Windows version.

But I guess having a Windows license of StreamFab does not entitle me to a Mac version and I do not want to pay for another version.

Germania

I am running the lastest version of StreamFab for Windows. Version 6.2.5.5.

I have tried all three audio codecs but still no subtitles display.
bfry24

Audio codecs have nothing to do with subtitles ..
.. you probably mean VIP video formats

Since I can't find any problems on my end ..

Please close SF, rename the StreamFab.log
start SF, try once and after remuxed subs fails, close SF
and attach your new StreamFab.log to your post

btw: I can't test or compare Mac Infos

Germania

Just for you, I have exceptionally tested Remux into file with mkv ..
.. it also works with episode 9, which is now available

bfry24

Here is the log file.

Germania

Here is the log file.
bfry24

According to the log, both English subtitles were downloaded and remuxed.

bfry24

Yes, but when I play it on the Apple TV, it does not show. Including the movie players on my computer.

Germania

SF cannot do more than download and merge what is offered.
Your problem is probably with your player and not with SF.

If your player does not allow you to select the subtitles,
you can activate them with SF. Try this to set forced as default:

Click to the left of the marker until you see the orange triangle

So all my Player autoselect the forced subs.

bfry24

Yes, that is already checked. OK, well thanks for the assist.