Hello! So when I'm trying to download videos from ViX that have en and es subtitles, they come out in hex form. Is there anything I'm doing wrong here? StreamFab 6.2.5.6 macOS Sequoia 15.7.1 Region/Country: USA To reproduce: 1. URL: https://vix.com/es-es/detail/series-4555 2. Download the first five episodes of the series with the settings seen here [upl-image-preview uuid=805f31a8-1db3-4c52-ae99-8b03bd898088 url=https://forum.dvdfab.cn/assets/files/2025-10-31/1761880360-285880-image.png alt={ViX Download window}] [upl-image-preview uuid=795dfd7b-a516-46d5-a631-e051da06e117 url=https://forum.dvdfab.cn/assets/files/2025-10-31/1761880443-569291-image.png alt={Settings p.1}] [upl-image-preview uuid=49af92aa-1978-40f3-9128-5cb11a7f121b url=https://forum.dvdfab.cn/assets/files/2025-10-31/1761880459-591450-image.png alt={Settings p.2}] [upl-image-preview uuid=5165e93d-544c-47b6-a494-6caa2db11f7c url=https://forum.dvdfab.cn/assets/files/2025-10-31/1761880471-825393-image.png alt={Settings p.3}] `streamfab.log` file [upl-file uuid=6094735b-febe-4e96-b920-bdd6a22f5bcf size=649kB]streamfab.log[/upl-file] First 20 lines of subtitle file: >! `0000 0018 6674 7970 6973 6f35 0000 0001 >! 6973 6f35 6461 7368 0000 022e 6d6f 6f76 >! 0000 006c 6d76 6864 0000 0000 0000 0000 >! 0000 0000 0000 03e8 0000 0000 0001 0000 >! 0000 0000 0000 0000 0000 0000 0001 0000 >! 0000 0000 0000 0000 0000 0000 0001 0000 >! 0000 0000 0000 0000 0000 0000 4000 0000 >! 0000 0000 0000 0000 0000 0000 0000 0000 >! 0000 0000 0000 0000 0000 0002 0000 0028 >! 6d76 6578 0000 0020 7472 6578 0000 0000 >! 0000 0001 0000 0001 0000 0000 0000 0000 >! 0000 0000 0000 0192 7472 616b 0000 005c >! 746b 6864 0000 0003 0000 0000 0000 0000 >! 0000 0001 0000 0000 0000 0000 0000 0000 >! 0000 0000 0000 0000 0100 0000 0001 0000 >! 0000 0000 0000 0000 0000 0000 0001 0000 >! 0000 0000 0000 0000 0000 0000 4000 0000 >! 0000 0000 0000 0000 0000 0024 6564 7473 >! 0000 001c 656c 7374 0000 0000 0000 0001 >! 0000 0000 0000 0000 0001 0000 0000 010a`

I've no Mac - so I can only say that it works with same setting and Windows: ![](https://i.ibb.co/spL1TH0B/vix-rosalinda-subs.jpg)

Subtitles from downloaded video not readable in .srt?

mr.nolan.craig

Hello! So when I’m trying to download videos from ViX that have en and es subtitles, they come out in hex form. Is there anything I’m doing wrong here?

StreamFab 6.2.5.6
macOS Sequoia 15.7.1
Region/Country: USA

To reproduce:

URL: https://vix.com/es-es/detail/series-4555
Download the first five episodes of the series with the settings seen here

streamfab.log file

streamfab.log

649kB

First 20 lines of subtitle file:

0000 0018 6674 7970 6973 6f35 0000 0001 6973 6f35 6461 7368 0000 022e 6d6f 6f76 0000 006c 6d76 6864 0000 0000 0000 0000 0000 0000 0000 03e8 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 4000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000 0028 6d76 6578 0000 0020 7472 6578 0000 0000 0000 0001 0000 0001 0000 0000 0000 0000 0000 0000 0000 0192 7472 616b 0000 005c 746b 6864 0000 0003 0000 0000 0000 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0100 0000 0001 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 4000 0000 0000 0000 0000 0000 0000 0024 6564 7473 0000 001c 656c 7374 0000 0000 0000 0001 0000 0000 0000 0000 0001 0000 0000 010a

Germania

I’ve no Mac - so I can only say that it works with same setting and Windows: