🔥[7026-] Only limited 1080p support

TheGreatOne · 2025-11-11T22:21:57+00:00

Is there a way to get this in 1080? So much content on here! 🥰

0xFeedBeef

Wilson.Wang for what it’s worth: I’m hitting exactly the same 720p/AAC wall with TV shows, but Sky Cinema seems to be just fine at 1080p. The TV shows are 1080p on my Hisense U8, however… Something’s clearly missing in the entitlement requests for the shows… 🤷‍♂️

streamfab-nowtv-sky-cinema.log

15kB

streamfab-nowtv-tv-show.log

13kB

Also, the playback in the browser window of SF doesn’t seem to get cancelled once the download gets going, but that’s a minor issue at the moment 😉

Wilson.Wang

0xFeedBeef

Yes, it’s very odd.

Cinema + Entertainment + Boost:
Movies: 1080p
TV Show: 720p

Cinema + Entertainment & HBO Max + Boost:

I get to download TV Show as 1080p after upgrade to “Entertainment & HBO Max”.

Sky West

I think that the best quality is 720p for the TV Show “Girls” and “The White Lotus S01”.

Wilson

Wilson.Wang

Sky West

I also tried to download Girls Season 1 Episode 1 again but got the same “Failed to obtain the decryption key, please contact us for assistance.” error

For the error, please try the test version and tell me the result.

https://dl.dvdfab.cn/download/StreamFab_x64_7026official_2026_05_25_20_18_53_utility_tool_dev_vs2019_streameta_fix_nowtv_fallback_f6c08e11.exe

2) This one contains just the test I did where I downloaded The White Lotus Season 1 Episode 2 in 720p:

May you can also try this with the test version, I got both 1080p for S02E01 and E02.

Complete name : H:\MyFiles\Documents\DVDFab\StreamFab\Output\NOW\The White Lotus\S02\The White Lotus_S02E02_Italian Dream.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/mp41)
File size : 3.09 GiB
Duration : 55 min 25 s
Overall bit rate mode : Constant
Overall bit rate : 7 973 kb/s
Frame rate : 25.000 FPS
Collection : The White Lotus
Season : 2
Track name : Italian Dream
Description : Tanya enlists Greg to help her live out her perfect Sicilian day. Harper questions Cameron and Daphne’s claims about their marriage.
Writing application : Lavf62.3.100
Cover : Yes
Part_ID : 2
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Format settings, Slice count : 2 slices per frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 55 min 25 s
Bit rate mode : Constant
Bit rate : 7 835 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 FPS

Wilson

Sky West

Wilson.Wang

Thanks Wilson. I’ve tried the new beta version (beta version 2) and my results are:

1) I can now download Girls Season 1 Episode 1 but only in 720p:

1-streamfab-girls-s1e1-720p.log

197kB

2) As Girls is an older series, I also tested Allen vs Farrow Episode 1 (which was another that was producing the "Failed to obtain the decryption key, please contact us for assistance.” error in the previous versions) and again that now downloads but only in 720p:

3-streamfab-allen-vs-farrow-s1e1.log

144kB

3) You asked me about The White Lotus Season 2 Episode 1 and yes I can download that in 1080p but I could with the previous beta version, it’s The White Lotus Season 1 Episode 1 that I can only download in 720p and that hasn’t changed in the latest beta version:

2-streamfab-the-white-lotus-s1e1-720p.log

141kB

Thanks to @0xFeedBeef and @Germania for the information re availability

Sky West

Wilson.Wang

Thanks Wilson.

Do you mean:

i) “the best quality is 720p” via StreamFab, or do you mean:
ii) that those shows don’t have 1080p versions available on Now?

I’ve just tried Euphoria Season 1 Episode 1 (another HBO show) and again that only downloads in 720p as well. I’m fairly sure that will be available in 1080p.

And I added a log in my post this morning for Allen vs Farrow (HBO documentary) Episode 1 and that only downloads as 720p.

Have you passed this log to the developer and is there anything they’re still working on to try to get 1080p working for everything on Now TV?

DonnaD

Wilson.Wang

I’m no longer getting results in 144p, however I’m unable to get results in 1080, only 720.

streamfab.log

3MB

neo_ukss

After today’s release, I was still only able to download at 720p.

For the sake of seeing if films downloaded at 1080p, I took out a 7 day trial of the Cinema Membership and I was able to download films at 1080p, but still only 720p for TV Shows.

I then paid for the Entertainment & HBO Max membership and everything now seems to be downloading at 1080p.

I tried Euphoria, and that downloaded at 1080p, so I then tried the previous TV Shows I’d been downloading at 720p and I am now getting everything at 1080p whether that be HBO shows or anything else.

0xFeedBeef

neo_ukss I think it’s safe to say that as things stand currently, one needs HBO subs on NOWtv to download 1080p shows as well as Boost, but that doesn’t apply to film releases?

neo_ukss

0xFeedBeef That seems to be my user experience at least.

For me, Entertainment Package with either boost or Ultra boost only gave me 720p.

Entertainment package & HBO Max with Boost or Ultra Boost gives me 1080p for all TV Shows, not just HBO ones.

I didn’t try films prior to taking out the Cinema sub so I can’t comment, but I think all films are locked until you Sub with Cinema. I could be wrong.

Wilson.Wang

neo_ukss

Can you playback as 1080p on TV with Entertainment Package + Boost?

Wilson

0xFeedBeef

Wilson.Wang This is what I get on my Hisense U8 playing ted S1E1, setting aside that Sky still likes to mess up the streams by speeding up framerates and then adjusting pitch (or not bothering at all with the latter in some cases like L&O CI):

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