ripper does not start

freakthemighty

i just use dvdfab for ripping blu rays to .mkv. since the last two versions dvdfab wont start to rip the blu ray. it recognises the movie, it shows all titles, but when i get dvdfab to start ripping it is doing nothing. no framerate, no time expanded etc…. just nothing. does anyone has a solution or the same problem?
latest mac version on an M1 apple silicon.
thx in advance!

Mona

freakthemighty Do you have this problem with the latest v13.0.5.1? Please share the log file from your latest try with us to help investigate it. Thank you.

freakthemighty

with version 13.0.4.5 it works as usual! this was the version i saved last.

freakthemighty

i had the problem with the latest v13.0.5.1 with blu rays. but i had the same problem with ripping dvd`s with v13.0.4.8!

now i reinstalled v13.0.4.7 and it works again!

should i reinstall v13.0.5.1 and try again to send you the logfiles or are all the logfiles still in the reinstalled version v13.0.4.7?

thanks for your support,

philipp

Mona

freakthemighty Hi philipp, if you didn’t delete the log files before, they should remain there. Please try to submit them via the Feedback in the DVDFab Hamburger Menu. We will check the log file first. Thank you.