Why does the burn fail in creator

cdconnection1

When i load my files and get everything set the way i want in creator mode.I try to start the burn and it checks for readable media and then after a few secs it fails.I have tried to remove the software and do a fresh install several times and other actions as well such as turn all of my firewalls off and try again.I have burned several disc before but now this program will not burn anything.And i have checked my burner and it is up to date with the latest drivers and i even put in another burner,that is exactly the same 1 as i have thinking it was the burner and it still does it.

Mona

cdconnection1 Hello,
I would like to confirm whether this error message was received during the burning process or before inserting blank media.
Do you have a screenshot of the error window? Please share it with us.
DVDFab13.log file and the burn log files will be helpful too. Thank you.

cdconnection1

There is not a box with a error that comes up,the creation fails all together.I mean you can see some sentences that come up and disappear fast.It is what comes up when it starts encoding the files to be written the way they should be written to be read correctly by a bluray player.Looks like it tries and fails.The screenshot will show you what it looks like after but it is weird after all the burns i have made and nothing has been changed on my end that this just happens all of a sudden.As far as the DVDFab13.log file and the burn log files,i have no idea how to even know what or where they are.

cdconnection1

And also i have my blank disc in before any of this occurs.i always do so i do not have to put it in later when it asks for it.So the disc is in when the error happens.It even checks for it and during the time it is doing that,this is when the error occurs and then right before it fails it is like it tris to start because of the background sentences that appear when it is encoding is going on pops up real fast then bam there gone.

Mona

cdconnection1
Did you recently update your graphics card driver? If so, that may be the cause of the issue.
Our software currently requires some time to adapt to the latest driver version. We apologize for any inconvenience this may have caused.
For now, you may need to roll back to the previous driver version to proceed smoothly.

As for the log file, you can access the log path through the Hamburger Menu in DVDFab, or submit the log files directly via the Feedback feature.

cdconnection1

The update today for this software,was it partially to fix the problem i have described? Because i still get a failed when trying to burn anything.

cdconnection1

And i can not rollback the driver because it is grayed out.

cdconnection1

What folder or text do i need to send and what is it exactly called when i click open log folder theres\'s several choices.

Jossval

I’ve been experiencing the same thing for a few days now. It didn’t happen to me before.

cdconnection1

Jossval I did go to nvidia and found the driver that was before the latest driver and download and installed it.It actually is atleast letting me burn,i will watch something i backed up to day and see if it has anything wrong with it.But my guess it is like mona says the latest driver is not working with there software.I will let you know sometime today or tomorrow if it worked.

cdconnection1

Jossval Ok,i have backed up two of my blurays and i can confirm like mona has said if you go back to the previous driver of the nvidia driver ,you will in fact be able to burn again without any problems.Of course this is a temporary fix until they get an update out to fix the problem all together.But atleast this way you can still use the program as intended.The backups did not have any lip sync problems or glitching or anything wrong with the movies.

dwhita1359

I too was having the exact same issue as cdconnection1. But, I was able to rollback my graphics card driver and this solution worked for me, also. Someone at DVDFab should have a conversation with NVIDIA.

cdconnection1

Can anyone confirm that the new update for dvdfab that came out today has fixed the problem with the failed message for using the latest nvidia driver?

Mona

Hi guys, about the driver issue, please remove the current version and then give this beta version a try:
https://dl.dvdfab.cn/download/DVDFab13_x64_13053_91a2d004.exe