Problems with Disney+ Italy and last StreamFab version

droalexx

I can no longer download from Disney+ Italy after updating to the latest version of StreamFab. As you can see from the screenshot, the download arrow no longer appears, the program’s automatic analysis does not start, and nothing happens. I am attaching my log file. Perhaps you can understand why.

streamfab.log

177kB

Germania

In Log I see a invalid request:

Critical]: [RFC.disneydelegate] json not found data. "{\"errors\":[{\"code\":\"invalid-request\",\"description\":\"The request was malformed or invalid.\"}]}" [Info]: [RFC.disneydelegate] CheckMetaType failed.

but I don’t know why ..
.. try to rename your cache (if SF closed) - like here
(after that relogin for all provider required)

droalexx

I tried that solution but it didn’t work. Now when I start a video of Disney+ in SF, the screen is black, so the video doesn’t even start. (And with Amazon I had an alert like in the screenshot, but ok, the SF Downloader’s window appears anyway).

Perhaps it would be best to perform a clean installation of the new version of SF to solve the issue. Donno.

P.S. New LOG file added anyway.

streamfab.log

160kB

Germania

droalexx with Amazon I had an alert like in the screenshot

You can ignore the error message from Amazon ..
.. it has no affect for download - as I wrote here:

There have been isolated cases of users receiving this error message with Prime ..
.. and as far as I know, these disappeared everywhere on their own.
Otherwise, I would recommend a clean removal and reinstallation.

droalexx when I start a video of Disney+ in SF, the screen is black

This could be a temporary problem at D+
(but I thought this only affected the US)
or a connection problem - see also here