Hi there. This is going to be a bit of a rant on how I as a blind computer user currently use Streamfab and how I wish it could improve. I use Windows 11 in case the team needs that information.
I use a screen reader to get elements and everything on the screen spoken out loud by text to speech. I also do not use a mouse, as I have no real way of knowing where it is on screen. Streamfab with just a keyboard is kinda crap. The dropdown menu that has settings and other stuff can not be accessed. I legit have to go to system tray and select streamfab there so it opens a menu where I can select open streamfab, settings or quit. That is one way to access settings so yes, it’s doable. But then how would I authorize my account in there? Thankfully it walks me through that when I open the program for the first time. However now we get to another issue, loggin captcha. The captcha code you’re supposed to type in from the image is not screen reader friendly at all. How do you expect someone blind to type that in? What do I do? Linking with google bypasses captcha altogether which is nice, but the new browser extension does not support google loggin, meaning at least for now, that one cannot be used by me. You could tell me to try using chatGPT to give me the captcha answer, but it doesn’t want to, so that is lovely. Getting back to streamfab on Windows. Trying to select which service to use is a pain, I can navigate the app fine enough, however the screen reader doesn’t speak which service I’m on, and I also cannot just press enter to activate it. I have to use a hacky workaround involving me using mouse emulation keyboard keys and using keyboard to left click and some other stuff. Please, please fix that. When actually activating the service focus is actually placed inside the browser window, however if you were to alt tab out of the app and back in, good luck getting it to focus correctly again. I then have to use the same hacky keyboard mouse workaround.
I am sorry for this rant, but I am not that happy with this UI and my specific user experience. I love the program and what it lets me do, because yes, I am able to download stuff. i am able to enjoy the features, but the road to me doing so is way too long then it needs to be. Accessibility is very important and I hope the dev-team reads and takes notice of my issues. I am not trying to be mean or anything like that, English is not my native language, so if I come accross as ruid towards anyone that is not my intention, but i am frustrated about the difficulty of using this program.