7.0.1.1 Disney+

Tomsk

browser defaults to www.disneyplus.com/home which gives an error
manually typing www.disneyplsu.com leads to a login page, but then the browser switches “/home” page again, before login details can be entered.

AnttDvdFab

Tomsk What error is shown? Makes me thing the cache is acting up and needs to be cleared as it thinks you are already authenticated.

Try clearing them from the home page of SF

Tomsk

Clearing the cache didn’t work.

Default page for disney+ is disneyplus.com/identity/login
Error page ( from disney) says ‘Go To Homepage’
Clicking on that link leads to another page with a link to ‘Disney+ Home’
that link leads to a login and sign up page.
clicking on the login link goes back to step 1

Also all my download list has disappeared.

I’m going to clear out all streamfab data and do a fresh install as detailed elsewhere on this forum

EDIT

It seems to be a problem with Disney+
Tried on a different PC with different browsers and the same thing is happening.

Stan001

A Disney+ error page saying “Go To Homepage” or “Something Went Wrong” usually indicates a temporary network issue, browser glitch, or login session error. To fix it, try clearing your browser cache/cookies, disabling VPNs, updating the app, or restarting your device.
Key Troubleshooting Steps:
Clear Cache/Cookies: Clear browser cache and cookies, or clear the app’s data/cache to remove corrupted files.
Disable VPN/Proxy: If using a VPN or proxy, disable it, as Disney+ often blocks these.
Restart Device/App: Power cycle your router and restart the device or app.
Try a Different Browser/Device: If the issue persists, try a different web browser or switch from Wi-Fi to a mobile hotspot to rule out network issues.
Check Subscription: If the error occurs at login, confirm your subscription is active, especially if purchased through a third party.

DarkSkies

When I’ve had issues in the past logging into Disney+ in SF, the URL sequence below has worked for me to allow me to force-logout, then login and see the expected Disney+ home page. I don’t know if this will resolve your issue but give it a try - I’m curious if it will work for you.

https://www.disneyplus.com/identity/logout https://www.disneyplus.com/commerce/account

Tomsk

I can login if I use a VPN, so I’m guessing it’s an IP issue.
I’ll have a chat with my ISP.

edit
It was my IP.
Router reboot fixed it.

KidJoe

Tomsk

Its possible your IP is being blocked by Disney, if it saw too much “irregular activity”. Like if you maxed out the SF Download queue three or four days in a row for example (which happened to me a while back).

Try powering off your modem and router. Then powering back on.

simchris

If you have a fiber internet connection (e.g., FIOS in US, etc.); try restarting the ONT box as well as the ISP’s modem. Sometimes I’ve had to do both to clear the cobwebs.