everytime i try to download something with HBO I get the error telling me to check my access. I go to a web browser and play the video fine. copy the link to streamfab and get the error still. here is my log:
2026:02:18-09:17:52 0×00001cb4 [Info]: [Setup Website]: Website Type: “HBO Max” , Url: “https://www.hbomax.com/”
2026:02:18-09:17:52 0×00001cb4 [Info]: git version streameta : 20260212-4ef4ce8-release
2026:02:18-09:17:52 0×00001cb4 [Info]: [default] “Load success: libcefmedia.dll ”
2026:02:18-09:17:52 0×00001cb4 [Info]: [default] log path: C:/Users/Retro2/Documents/DVDFab/StreamFab/Log/
2026:02:18-09:17:52 0×00001cb4 [Info]: [DC.Max] Set call back
2026:02:18-09:17:52 0×00001cb4 [Info]: [RFC.maxV2] ====== Max 2025-04-25 15:35:36
2026:02:18-09:17:52 0×00001cb4 [Info]: [RFC.maxV2] ====== Thu Feb 12 15:15:08 2026
2026:02:18-09:17:52 0×00001cb4 [Info]: [default] QCefRequestContextHandler:😮nRequestContextInitialized
2026:02:18-09:17:52 0×00001cb4 [Info]: [default] [Service Notify]: getServiceNotifyText, begin
2026:02:18-09:17:52 0×00001cb4 [Critical]: [default] [Service Notify]: getServiceNotifyText, service name is empty
2026:02:18-09:17:52 0×00001cb4 [Info]: [default] webview loadurl : “https://www.hbomax.com/”
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:17:54 0×00001cb4 [Info]: [RFC.maxV2] OnAddressChange - strUrl : “https://play.hbomax.com/”
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] “[update analyze status]: type = HBO Max, status = 0, flag = 0”
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:17:54 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:17:55 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:17:55 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:17:55 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:17:55 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:17:57 0×00001cb4 [Info]: [RFC.maxV2] OnAddressChange - strUrl : “https://play.hbomax.com/my-stuff”
2026:02:18-09:17:57 0×00001cb4 [Info]: [default] “[update analyze status]: type = HBO Max, status = 0, flag = 0”
2026:02:18-09:17:58 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:17:58 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:17:58 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:17:58 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] OnAddressChange - strUrl : “https://play.hbomax.com/movie/cc028130-b24d-48b1-97ad-78cc38011625”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Request main meta (auto). playId: “cc028130-b24d-48b1-97ad-78cc38011625” type: “movie” url: “https://default.any-amer.prd.api.hbomax.com/cms/routes/movie/cc028130-b24d-48b1-97ad-78cc38011625?include=default&decorators=viewingHistory,isFavorite,contentAction,badges&page[items.size]=20” webUrl: “https://play.hbomax.com/movie/cc028130-b24d-48b1-97ad-78cc38011625”
2026:02:18-09:18:00 0×00001cb4 [Info]: [default] “[update analyze status]: type = HBO Max, status = 1, flag = 1”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Parse include movie meta.
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Resolved movie show->activeVideo mapping. showId: “cc028130-b24d-48b1-97ad-78cc38011625” videoId: “26d05bd3-2f25-4f7d-b7de-8caa0610fd06”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Start parse extras : “c:127” “ Success: NO”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Max check add queue state, meta is valid : true
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Max meta current play id : “c99d6146-ac31-4dc9-9957-bd99e95a48d8”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] Max meta current video title is “The Lord of the Rings: The Fellowship of the Ring (Extended Edition)”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] ParseCookieForApplicationSessionId: found ApplicationSessionId: “024441d6-2a45-4d40-ae3b-63dcf463e5de”
2026:02:18-09:18:00 0×00001cb4 [Info]: [RFC.maxV2] ApplicationSessionId for get AVS: “024441d6-2a45-4d40-ae3b-63dcf463e5de”
2026:02:18-09:18:00 0×00001cb4 [Info]: [DC.Max] Set user info
2026:02:18-09:18:00 0×00001cb4 [Info]: [DC.Max] Set output video info 7 0 false
2026:02:18-09:18:00 0×00001cb4 [Info]: [DC.Max] Set output audio info 2
2026:02:18-09:18:00 0×00001cb4 [Info]: [DC.Max] Start download
2026:02:18-09:18:00 0×00001cb4 [Info]: [DC.Max] Audio: Subtitle: To: “C:/Users/Retro2/Documents/DVDFab/StreamFab/Temp/outputTemp/HBO Max/”
2026:02:18-09:18:00 0×00000090 [Info]: [DC.Max] download thread begin.
2026:02:18-09:18:01 0×00000090 [Info]: [CWV.CMutualCDMServer] Request r server.
2026:02:18-09:18:02 0×00000090 [Info]: [CWV.Max] PlayReady request - editId: “c99d6146-ac31-4dc9-9957-bd99e95a48d8” playbackSessionId: “b5e972f2-59ef-413c-b303-fea56cea0cf7” applicationSessionId: “024441d6-2a45-4d40-ae3b-63dcf463e5de”
2026:02:18-09:18:02 0×000059e0 [Info]: [default] request errorCode : 0
2026:02:18-09:18:02 0×000059e0 [Info]: [default] httpstatus : 403 request Url : “https://default.any-any.prd.api.hbomax.com/any/playback/v1/playbackInfo”
2026:02:18-09:18:02 0×00004804 [Info]: [CWV.Max] ParaseBaseMeta not found schemes
2026:02:18-09:18:02 0×00004804 [Info]: [CWV.Max] Get playback info error : {“errors”:[{“status”:“403”,“code”:“error.reauthentication.required”,“detail”:“The user must reauthenticate to continue”,“meta”:{“partner_id”:“d59f50cc-ec91-484b-b0ab-e52a3ebd1a37”}}],“empty”:false,“httpStatusCode”:403}
2026:02:18-09:18:02 0×00000090 [Info]: [DC.Max] **** Get download data fail. The error is : 101
2026:02:18-09:18:02 0×00000090 [Critical]: [DC.Max] **** GetDataAVS failed.
2026:02:18-09:18:02 0×00000090 [Info]: [DC.Max] download thread end.
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] “[update analyze status]: type = HBO Max, status = 2, flag = 0”
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] webview loadurl : “https://play.hbomax.com/”
2026:02:18-09:18:02 0×00002694 [Log]: DRMLocalServer: receive all msg elk:{“failure_reason”:"",“pid_web”:“909”,“reg_status”:“reg_enable”,“result”:“failed”,“title”:"",“type”:“analyze”,“url”:"",“website”:“HBO Max”}
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:18:02 0×00001cb4 [Info]: [RFC.maxV2] OnAddressChange - strUrl : “https://play.hbomax.com/”
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] “[update analyze status]: type = HBO Max, status = 0, flag = 0”
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:18:02 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] WebSitePage::slotUpdateCommonDLStatus bShow: false , controlType: 6
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] “setCommonDLVisible bShow :0 controlType :6”
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] m3u8Buffon setText :M3U8
2026:02:18-09:18:03 0×00001cb4 [Info]: [default] m3u8Buffon updateVisible end
