No "+" analysis option for apple TV

steve

Please help, I have no Streamfab option to analyze and download. I can login to Apple TV VIP channel fine, select and play stuff. Amazon etc. all work fine. I have also used Apple TV ok in the past.

Germania

steve I can login to Apple TV VIP channel fine

The term “channel” confuses me ..
Do you mean Apple TV directly?
If so, please provide the URL you’re using
(ideally with your StreamFab.log)
Or do you mean Amazon Prime Channel AppleTV?

In both cases, it would be worth trying to rename your SF cache
(if SF is closed) and retry after log in again.

steve

Sorry, its Apple TV direct. There is no “+” analysis/download option at all. Where do I access the SF cache?
https://tv.apple.com/

Germania

steve Where do I access the SF cache?

If using SF >7007 (only 7012 testversion + 7013 can still analyze AppleTV -> info)

%AppData%\DVDFab\StreamFab\rootCachePath\cache

Germania

steve Streamfab log

7.0.1.1 can’t analyze AppleTV anymore - see above:

Germania only 7012 testversion + 7013 can still analyze AppleTV -> info

steve

Streamfab log

streamfab.log

151kB

steve

rootCachePath\cache does not exist in C:\Users\Admin\AppData\Roaming\DVDFab\StreamFab.
its in
C:\Users\Admin\AppData\Roaming\StreamFab\StreamFab\rootCachePath\cache

Germania

from your StreamFab.log

you have an other directory because SF source was “wrong” -> see here

The DVDFab download uses dvdfab\streamfab
The StreamFab download uses streamfab\streamfab

But it’s useless with outdated SF - and there are some errors in your log:

[Info]: [default] ERROR: IUtilityServiceAdatper cannot find dll. path= "C:/Program Files/DVDFab/StreamFab/utilities.dll" [Log]: ERROR: IUtilityServiceAdatper cannot find dll. .. [Info]: [default] Create statistics ptr Fail !!!!!!

So please uninstall 7011 and install 7013 -> here

StreamFab 7.0.1.3 Changelog
Fix: A failure problem when analyzing and downloading videos from Apple TV.

steve

Sorry looked but did not see other thread,. re-installed to 7.0.1.3