Bergerac no subtitles

Ninko

Hi,
When downloading Bergerac (the original one) from channel 4 (4oD), no subtitles are downloaded even though they are available.
Possible bug?

Thanks

Germania

Ninko Bergerac (the original one) .. no subtitles are downloaded

There are 9 seasons “Classic Bergerac” - I’m not going to try 79 episodes now ..
.. I tried with s01e01 and it get the subtitles:

So specify an affected epi, your Video Format and Subtitle Action ..
.. ideally attach your StreamFab.log

Ninko

Germania Are you getting a .srt file?

streamfab.log

509kB

Germania

In my example shown, I used Remux Into File ..
.. and I can confirm that I get nothing (in Output) with Extract to SRT or Original

So I checked my previous dl with SubtitleEdit and it’s looks fine

Alternatively, you can also obtain the vtt url in Browser DevTools:

Ninko

Germania Ok, so extract subtitles to .srt doesn’t work for you either?
I’m assuming this is a bug then? I get .srt files when downloading from other platforms.

Germania

Ninko Ok, so extract subtitles to .srt doesn’t work for you either?

Germania I can confirm that I get nothing (in Output) with Extract to SRT or Original

Correct

Ninko

Germania Thanks for confirming, does this need to be brought to the developers attention?
In the meantime I’ll try downloading them with subtitles remuxed in and just use subtitleedit to extract to a .srt file. Should that work do you think?

Thanks

Germania

Ninko does this need to be brought to the developers attention?

Yep, please use Feedback in SF or open a ticket in memberarea -> here

Ninko just use subtitleedit to extract to a .srt file. Should that work do you think?

For me it works fine