Tip for Disney+ Crashing with v7020

simchris

Today my D+ started crashing on every download and showing ‘failed’ in queue.
Solution here:
a) clear temp/cache folder
b) re-login; this time it sent me email verification code vs password to login
c) re-add the series/movie to download queue
d) restart downloads

This worked for me. Your experience may vary. But this started today with updated version. Tried 7019 today and same issue.o

Windows 11, no vpn, usa, googledns.

Stan001

simchris

Sounds possible, a slight change at Disney.

I will keep this in mind if I download from them.

For me, on every start of SF, I clear the temp folder.
Glad they added that in V7.

JeRicHoOL

simchris
What “failed” error?

simchris

red text “failed” in SF slot for queued item then SF crash and reported

djhanje

on what windows version or Mac ???? that might be also interested for the dev’s maybe 😉

simchris

@“djhanje”#
sorry, my presumption was windows unless mac noted

forum needs signature option 🙂

simchris

Also, now that I think about it; in my case it might have been an annual “forced logout of all accounts” thing like HULU used to do, even for AppleTV.

Notably different was having to enter confirmation code via email vs using password per normal. So, likely a forced re-login from different devices thing.

MrGrackle

Are you updating the app while stuff is in your queue?

simchris

MrGrackle

Generally I don’t do that, since fully clearing my temp/cache folders and that prior to install.
Pretty sure it was forced logout, since normally I put in the username and password, not validation code sent to my email. In any case, working fine now.

Admittedly, might have been “just me” on this one 🙂