Discovery+: failure analyzing

dc.bradshaw

I used to be able to use my Discovery + module I purchased for lifetime support up until the US version decided to split off from Canada. In Canada, Discovery + is now owned and maintained by Rogers Communications and the module doesn’t work properly anymore. Is there going to be a fix to allow it to work going forward from this point onwards? The change happened back in early January and I have only noticed it stopped working recently.

Any assistance would be appreciated!

Stan001

That was ‘claimed’ to have been addressed and fixed in February.
https://forum.dvdfab.cn/d/470923-discovery-canada-url-changed
And 7013:
New: Added support to download Discovery Plus videos from CA as 1080p video quality.

Maybe the issue has resurfaced.
I have no access to any Discovery+ to see, and surely no access to the Canadian version.

Let’s see what others say…

foskabal

A couple days ago I queued some videos from discovery plus and it downloaded some videos right and some wrong (i.e. wrong season and episode).
Now I tried to redownload the wrong ones but when I try to open something in discovery plus I get:
Failure analyzing this video, please make sure you can access and play back the video.

In vanilla chrome the video can be played without problems.

Tried logging out and in and changing the discovery+ setting from “Auto” to .com and .ca and again Auto but made no difference.

plexmoose1

Having the same issue. Everything I try on Discovery+ just gives a “failed to analyze” pop-up. But I can also play things in Chrome just fine. Have done an uninstall + reinstall, and cleared temp files and cookies and everything but nothing has helped.

~~Edit: Also having the same issue with Disney+ now. The Discovery+ issue started around 24 hours ago for me but the Disney+ issue has only been a few hours, it was working fine earlier.~~ nvm ignore edit

dcshoeman2k4

The same thing just started happening to me, too. Videos play fine in chrome and on all other devices on my network. Started about 24 hours ago. Hoping this gets fixed soon as this is my most used module 🙂

pjr57

Works fine for me since the fix in February , set to .ca in settings

Stan001

I also don’t have access to any Discovery+ so don’t know.
Again log may help and any error codes or steps to reproduce issue.
Those who have access and possably have Discovery+ working can check and compare to what they see .

For both topics I hope users do the usual things, like clear temp folder, clear history and cookies and try again.
Next if not working try clear cache and uninstall SF and download SF again and install.
For both Windows and Mac the latest versions are in pinned posts, latest Windows version can also be direct downloaded at https://www.dvdfab.cn/mlink/download.php?g=StreamFab_x64

Norway

The same problem here!
Unable to analyze, only get this message:
Error parsing this video, make sure you have access and can play the video.

(I actually had a separate post about it but someone has apparently deleted the whole thing, don’t know why.)

droalexx

Same here in Italy. It happened with NOW TV some days ago (but magically I succeeded in downloading after I refreshed the page a few times). And today the same happened with Discovery+. Havent tried yet other platforms, such as Disney+.

EDIT
Just tried Disney+ and it works properly.

0xFeedBeef

C’mon people, at the bare minimum, you need to tell us what version of SF you’re using, tell us your locale (country where you’re trying to access the service), and provide log files https://forum.dvdfab.cn/d/433509-how-to-post-issues-in-the-streamfab-section

Norway

0xFeedBeef
I’m using the latest version that is fixed for HBO Max:
https://dl.dvdfab.cn/download/StreamFab_x64_7021official_2026_04_17_13_44_15_utility_tool_dev_vs2019_streameta_issue_max_token_fix_7f78d57d.exe
Doesn’t work in earlier versions either.
For me it applies to Norway, the log is already sent to support but can also add it here.

streamfab.log

52kB

plexmoose1

Tried with both 7.0.2.0 and 7.0.2.1, I’m in the US, and log file is attached. Also my issue with Disney+ turned out to be a different issue that will be reported separately, but the Discovery issue is still ongoing.

streamfab41926log.txt

291kB

0xFeedBeef

does Discovery+ work with 7019 (i.e. did 7020 break it, or did Discovery+ change their API)?

plexmoose1

0xFeedBeef Just tried with 7019 and the same thing happens. Doesn’t even start to analyze, just immediately gives the popup in the screenshots above.

0xFeedBeef

ok, so probably API change

Stan001

0xFeedBeef

good to see it added as a trouble report.
I don’t have discovery+ but seems reports all support its not working.

There where a few about the ca version of DIscovery+ , having issues also.
At that time not sure if it was just the ca version or also the US version.
For added ease this is the ca reports: https://forum.dvdfab.cn/d/471870-discovery--module-doesnt-work-properly-with-canadian-version

0xFeedBeef

Stan001 I’ve merged the other thread into this one so if there’s any progress or a beta version, all interested parties get a notification

0xFeedBeef

Stan001 I’d only add things to problem reports if there’s a specific issue to be addressed- simple claims of “it doesn’t work” are too vague 🤷‍♂️ now that we’re down to an apparent API change, that’s something that devs can actually poke at…

sfamurridavide

Hi everyone, I installed the trial version of Streamfab to see how it works, but on Discovery+, video downloading doesn’t work, this message appears. Any solutions?