Deauthorize

henrique.andre20

Why don’t I have the control to deauthorize devices connected to StreamFab whenever I want, even though I purchased a license for 5 devices?

0xFeedBeef

henrique.andre20 I wanted to deauthorize other devices because I formatted my computer and forgot to deauthorize them.

henrique.andre20 even though I purchased a license for 5 devices?

You formatted all five of your computers??? There’s literally no way to use up five licences on one computer!

If you format and reinstall without first deauthorising, you will have the first licence hanging, when you attempt to authorise, the licence server will see there’s a free additional slot (2nd licence) so will grant the licence, but because the id of the computer will remain the same (you’ve just reformatted right?), the 2nd licence slot will not be used as the licence will be registered against the id that is already residing in the first slot…

If you gave you licences for others to borrow… well… 🤷‍♂️

henrique.andre20 I purchased the product, so it’s only right that I can authorize and deauthorize it as many times as I want, and not just once a year.

I literally do that virtually every day, and sometimes multiple times a day inside various VMs that run on my box at home. There are no restrictions on doing so whatsoever when done through SF itself…

0xFeedBeef

🤷‍♂️

henrique.andre20

I wanted to deauthorize other devices because I formatted my computer and forgot to deauthorize them.

henrique.andre20

The website should have an option to opt out. But from what I’ve seen, it’s only possible once a year.

Stan001

You have to deauthorize from the program.
Or contact support. (https://www.dvdfab.cn/member.htm#support_ticket)
I have screenshots how to deauthorize from SF the program here > https://forum.dvdfab.cn/d/470541-how-to-use-streamfab-7-and-more-details/3

As for any other DVDFAB product, users will have to find the deauthorize option in each of the DVDFAB products.

DVDFAB feedback wrote me back with this below, and I can’t even find a one-time “Deauthorize All,” and if you do, you only get to use it once per year.

Thank you for your detailed feedback.

I understand you’re requesting the return of the individual “Deauthorize” option in the Member Center (not the once-a-year “Deauthorize All”).

I have escalated this feedback to our website/product team for review.

henrique.andre20

I purchased the product, so it’s only right that I can authorize and deauthorize it as many times as I want, and not just once a year.

Germania

henrique.andre20 it’s only right that I can authorize and deauthorize it as many times as I want

And how is SF supposed to protect itself against someone
“borrowing” a license to different persons every 24 hours?

In any case, the users in the forum are the wrong people to contact about this.

Stan001

This came up before here: > https://forum.dvdfab.cn/d/471914-authorisation-woes-after-os-reinstall

Which prompted me to write DVDFAB feedback.
All users can do is contact them also. After contacting them, they did reset all my authorized products.

This also seems to be their NEW terms of service as far as deauthorization. So even though DVDFAB feedback said they “have escalated this feedback to our website/product team for review”, I doubt now anything will change.

https://www.dvdfab.cn/terms-of-license-authorization.htm

Note what I bolded from this:

Authorization Management & Deauthorization
You can manage your device authorizations through the software client or, with limitations, through the online User Center.

Client-Side Deauthorization (Recommended): You may deauthorize a computer directly within the software client at any time. There is no limit to the number of times you can deauthorize and re-authorize devices using the client interface, provided you do not exceed your total concurrent device limit.
User Center Deauthorization (Web-Based): To prevent abuse, strictly limited deauthorization options are available via the online User Center (for situations where you cannot access the computer, e.g., hardware failure or loss):
1-PC License: You may deauthorize your current device via the User Center only once per year.
Multi-Computer License: Deauthorization via the User Center is not supported for multi-computer licenses. You must manage authorizations directly on the client devices.