Subject: Inquiry regarding video download issue
Hello,
I am contacting you because I am currently unable to download newly purchased videos on FANZA.
To test the issue, I tried downloading videos I had purchased previously, and those earlier purchases downloaded without any problems. The issue seems to affect only my recently purchased content.
Could you please check what might be causing this issue? I previously sent an inquiry about this but have not received a reply yet, so I am reaching out again.
Thank you.