Bd+ error reports

signals

New Procedures for BD+ Error Reports

In an effort to speed BD+ reporting and release of fixes, a new system for reporting BD+ errors has been created. Please read and follow the instructions below.

Effective with this post, all BD+ Errors are to be reported in this one thread only. Do not post in this thread unless DVDFab reports a BD+ error while opening your disc. It is no longer necessary to attach a log file, but some brief information is required and posts without it will be deleted.

Posts in this thread should follow the layout shown in the adjacent sample post, with an abbreviated title and the country of origin in the title line and nothing else. In the text editing area, copy and paste the disc ID number in the first line as shown in the adjacent sample post. The disc ID can be found in the DVDFab or Passkey internal log and you can copy and paste it into the post. Do not post the entire log or anything else in the post area beyond the disc ID. To see how to format the post, see the second capture. The developers have asked that the Title and Country be placed in the text area as well. Also, if you are reporting a 2D+3D disc, make a different post for each version (the disc IDs will be different).

Do not ask questions or use this thread for any purpose other than what is described above. Your posts will be instantly delivered to the developers as soon as they appear in the thread, the goal being to speed up the BD+ fix process. The list of titles below have been sent to the developers already and were culled from existing threads which have been deleted, so there is no need to post them again. If you have a title that produces a BD+ error message from DVDFab or Passkey, please post the information without delay. Send me a PM if you have a question, please do not post it in the thread.

If you have a large sig , please turn it off temporarily when posting in this thread, thanks. The developers all read English but may have to translate other languages, so please post in English to prevent delays.

signals

(sample)X-MEN: DAYS ROGUE CA

XMEN DAYS OF ROGUE CUT (CA)
7897c17c69b58658fbf89655e292cbc8cc328f53

j4v1

22438407FBFC10B97BAE81FDDEC1ADB430080B37

the peanuts movie not supported

The Don Mark

Der Marsianer

Der Marsianer Deutsch
0m 14.83s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551

lgsc

Maze_runner_scorch_trials (br)

Scorch Trials (BR)
blu-ray A8A3F6F04C9CEBAEC1562F0227CE6067CD3DCB2A

j4v1

the peanuts movie (spain)

Peanuts Movie (ES)
blu-ray 22438407FBFC10B97BAE81FDDEC1ADB430080B37

smaragdenwald

[QUOTE=The Don Mark;184316]Der Marsianer Deutsch
0m 14.83s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551[/QUOTE]

DVDFab 9.2.3.1 (2016/03/01 14:10:27)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.01s: App info: 2016-2-23
0m 00.01s: App info: 9.2.3.1 9231 Official
0m 00.06s: Init CrashReportSettings : enabled.
0m 00.06s: Init DVDInfo_Log : enabled.
0m 00.06s: Init Qt_Log : disabled.
0m 00.16s: Profile Manager :: Begin Load Profile
0m 00.16s: Qt Translator file load success
0m 00.16s: App info: client type 2.
0m 00.18s: MobilePlay load: preload successful.
0m 00.23s: MobilePlay load: Load successful.
0m 00.25s: set code page : .0
0m 00.25s: Init process: Transfer settings successful.
0m 00.25s: info: check logpath= C:/Users/Christian/Documents/DVDFab9/Log/
0m 00.25s: info: _check_gpu is running ...
0m 00.56s: info: check_gpu run successful
0m 00.56s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 00.56s: GPU check: GPUAccelerate-0X303F
0m 00.56s: GPU check: GPUAccelerate setting-0X2038, 0X2038
0m 00.56s: GPU check: CUDA cap-0X1
0m 00.56s: GPU check: Support coreavc decode-0
0m 00.56s: GPU check: Lighting shrink status-1, 1
0m 00.56s: GPU check: Graphics info 1: NVIDIA GeForce GTX 750 Ti : 10.18.13.6143 : 5.0
0m 00.58s: Init process: Load config successful.
0m 00.58s: Init process: Windows os type is 64bit System Windows 8.
0m 00.58s: Init process: command line in is
0m 00.66s: Reg check: Parse string: ( 20:8260762964 )( 21:8260762964 )( 22:8260762964 )( 61:8260762964 )( 2:8260762964 )( 11:8260762964 )( 50:8260762964 )( 1:0 )( OV:9231 )( BV:9230 )( S:ad0c94dbdf5f9ec9c7398b2a48a89881 )
0m 00.66s: Reg check: Option check status-Local
0m 00.66s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:1:1 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:0:0 )-
0m 00.66s: App info: language type GER.
0m 00.66s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.66s: Export Blu-ray source information report : enabled
0m 00.66s: Init process: Init GPU settings successful.
0m 00.66s: connect plugin info : start.
0m 01.00s: Profile Manager :: End Load Profile
0m 01.45s: connect plugin info : 1:1
0m 01.95s: Init preview: Begin init preview play engine.
0m 01.95s: Init preview: Begin init preview play engine(DirectShow).
0m 01.95s: Init preview: Init DirectShow engine successful.
0m 02.52s: Burn engine: start init.
0m 02.52s: Burn engine: set log folder.
0m 02.52s: DVD: init read settings.
0m 02.52s: DVD: init write settings.
0m 02.52s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 02.52s: DVD: after DVDInfo_SetDvdrBlocks
0m 02.76s: DVD: after SetBurnEngine, Burn Type = 0
0m 02.76s: DVD: after init write settings.
0m 02.76s: DVD: finish init write settings.
0m 02.76s: BD: init read settings.
0m 02.76s: BD: init write settings.
0m 02.76s: bd set region B
0m 02.76s: Burn engine: config engine type-0 begin.
0m 02.76s: Burn engine: config engine type-0 end.
0m 02.76s: Burn engine: writer count 3.
0m 02.76s: Burn engine: 0- D:\ [ASUS BW-16D1HT 1.01 (Scsi)].
0m 02.76s: Burn engine: 1- E:\ [ASUS BW-16D1HT 1.01 (Scsi)].
0m 02.76s: Burn engine: 2- F:\ [ASUS DRW-24F1ST a 1.00 (Scsi)].
0m 02.76s: Burn engine: end init.
0m 02.94s: Reg check: Times of cinavia connecting error is: 0
0m 02.94s: Reg check: Start get sys number.
0m 02.94s: Reg check: Serial number is: e0-3f-49-10-f2-15
0m 02.94s: Reg check: Connect type is: 0
0m 03.39s: Init process: Init setting page successful.
0m 03.39s: QtLog Mode = false
0m 03.40s: Show ProductsInfo Dlg 3
0m 03.69s: Reg check: Times of connecting error is: 0
0m 03.69s: Reg check: Parse string: ( S:ad5c6b46da55a6f30a3e3eb475b811ad
0m 03.69s: Reg check: Option check status-NewWork
0m 03.69s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:1 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-
0m 12.94s: Show UI Step 2
0m 13.29s: Show UI Step 3
0m 13.29s: Start show MainUI.
0m 13.29s: UI manager: switch to Converter mode.
0m 14.95s: Init process: init main ui successful.
0m 15.36s: Init process: show main ui successful.
0m 15.36s: DriveX msg: Init driveX D with I/O mode: 0
0m 15.36s: DriveX msg: Init driveX E with I/O mode: 0
0m 15.36s: DriveX msg: Init driveX F with I/O mode: 0
0m 15.47s: opening drive D
0m 15.48s: opened i/o
0m 15.48s: Source manager:open source flag:1,1,1,1,1
0m 15.48s: opening drive E
0m 15.49s: opened i/o
0m 15.50s: Source manager:open source flag:1,1,1,1,1
0m 15.50s: opening drive F
0m 15.50s: opened i/o
0m 15.51s: Source manager:open source flag:1,1,1,1,1
0m 15.51s: Source manager:open source flag:1,1,1,1,1
0m 23.50s: UI manager: switch to Copy mode.
1m 24.17s: DriveX msg: adding media in driveX D.
1m 24.17s: Source manager:open source flag:1,1,1,1,1
1m 24.21s: DriveX msg: adding media in driveX E.
1m 24.21s: Source manager:open source flag:1,1,1,1,1
1m 38.52s: opening drive D
1m 44.67s: opened i/o
1m 44.67s: got media type 15
1m 49.27s: got max lba 22595455
1m 52.86s: got disc type 20
1m 52.86s: type Blu-ray BDMV
1m 52.86s: volume label The Martian
1m 52.86s: DriveX msg: add media in driveX D.
1m 52.86s: DriveX msg: send open media msg to thread for driveX D.
1m 52.86s: opening drive E
1m 52.87s: Source manager:open source flag:1,1,1,1,1
1m 52.89s: Source manager: add source id 0.
1m 52.90s: bd set region ?
1m 52.90s: Source open status:DVD Yes, 2231-10-11
1m 52.90s: Source open status:BD Yes, 2231-10-11
1m 52.90s: bd set region B
1m 52.90s: opening drive D
1m 52.90s: opened i/o
1m 52.91s: opened i/o
1m 52.91s: got media type 16
1m 52.92s: got max lba 0
1m 52.92s: DriveX msg: media open(false) failed in driveX E.
1m 57.99s: got max lba 22595455
2m 00.94s: got disc type 20
2m 00.94s: internal path D:/BDMV/
2m 38.59s: aacs 1 bd+ 1
2m 40.39s: got bdmv
2m 43.97s: movie name: the martian
2m 43.97s: got agid 0
2m 44.01s: sent host cert chal
2m 44.01s: got drive cert chal
2m 44.01s: BEC 1
2m 44.01s: DRIVE_VENDOR 0x0073
2m 44.06s: got drive key
2m 44.07s: got host key signature
2m 44.07s: verified drive signature
2m 44.07s: verified host signature
2m 44.12s: sent host signature and key point
2m 44.13s: got bus key
2m 44.27s: got volume id
2m 44.27s: got volume id mac
2m 44.27s: volume id is correct
2m 44.27s: got vid
2m 44.45s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551
2m 44.94s: cert BEE=0x80 same
2m 45.60s: got agid 0
2m 45.64s: sent host cert chal
2m 45.64s: got drive cert chal
2m 45.64s: BEC 1
2m 45.64s: DRIVE_VENDOR 0x0073
2m 45.69s: got drive key
2m 45.70s: got host key signature
2m 45.70s: verified drive signature
2m 45.70s: verified host signature
2m 45.75s: sent host signature and key point
2m 45.76s: got bus key
2m 47.44s: D B0AB5DC5
3m 08.73s: bt R:5
3m 08.73s: bd+ generation 12
3m 08.74s: failed to open 303
3m 34.36s: Source manager: open failed, delete source id 0.
3m 58.53s: DriveX msg: remove media in driveX D.
3m 58.53s: Source manager:open source flag:1,1,1,1,1
8m 58.68s: opening drive D
8m 58.71s: opened i/o
8m 58.72s: got media type 15
8m 59.13s: got max lba 22595455
9m 00.28s: got disc type 20
9m 00.28s: type Blu-ray BDMV
9m 00.28s: volume label The Martian
9m 00.28s: DriveX msg: add media in driveX D.
9m 00.28s: DriveX msg: send open media msg to thread for driveX D.
9m 00.29s: Source manager:open source flag:1,1,1,1,1
9m 00.31s: Source manager: add source id 1.
9m 00.34s: bd set region ?
9m 00.34s: Source open status:DVD Yes, 2231-10-11
9m 00.34s: Source open status:BD Yes, 2231-10-11
9m 00.34s: bd set region B
9m 00.34s: internal path D:/BDMV/
9m 01.35s: aacs 1 bd+ 1
9m 01.55s: got bdmv
9m 05.11s: movie name: the martian
9m 05.11s: got agid 0
9m 05.15s: sent host cert chal
9m 05.15s: got drive cert chal
9m 05.15s: BEC 1
9m 05.15s: DRIVE_VENDOR 0x0073
9m 05.20s: got drive key
9m 05.20s: got host key signature
9m 05.21s: verified drive signature
9m 05.21s: verified host signature
9m 05.26s: sent host signature and key point
9m 05.26s: got bus key
9m 05.39s: got volume id
9m 05.39s: got volume id mac
9m 05.40s: volume id is correct
9m 05.40s: got vid
9m 05.58s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551
9m 06.05s: cert BEE=0x80 same
9m 08.32s: D B0AB5DC5
9m 29.55s: bt R:5
9m 29.55s: bd+ generation 12
9m 29.56s: failed to open 303
9m 35.83s: Source manager: open failed, delete source id 1.

crapunga

peanuts ITA 2D

blu-ray 22438407FBFC10B97BAE81FDDEC1ADB430080B37

crapunga

peanuts ITA 3D

blu-ray 22438407FBFC10B97BAE81FDDEC1ADB430080B37

signals

crappunga
Thanks, these are already on the list in post #1. You have the same disc ID for both versions, but we have the correct ones listed.

Bemwen

Maze Runner: The Scorch Trials (DK)

Maze Runner: The Scorch Trials (DK)
BF99D06EECC9EB747A4151C301A74C50729EC194

Wayneanar

Martian 3D germany

542AAA18BECD59C97BD1552ECA81D0F821970826
Martian 3D (germany) Reg B

reays46

Maze Runner: The Scorch Trials(TW)

Maze Runner: The Scorch Trials(TW)
Region AB
9CA7AC7B08F4305F1855C8F943341E6E57147338

hairyyak

Bridge of Spies

Bridge of Spies
Australia

Stupid question: Where do I find the disk ID please? If someone can point me in the right direction I'll update it. Thanks!

signals

Please read post #1 in this thread, all details there.

umes2000

martian french 2d

martian french 2d error bd+

Tallbert

[QUOTE=signals;184529]
Note that we seem to have two disc IDs for The Martian 3D (DE), please verify by re-posting the disc ID for this title.[/QUOTE]

0m 50.26s: movie name: the martian
0m 50.29s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551

German 3D

This is the ID that I get, can't say anything about the "reg B" ID also posted.

Any timing on when this may be resolved?

spaceharfang

A.D. The Bible Continues (CA)

A.D. The Bible Continues (CA)
F3F54C89D97AA2F298633B0EC18D411C98EDE81C

K1LL3M

5D352D2B64F42733A87B7C4251EE51D1E9E7A278
Poltergeist (Extended Cut) Australia

chriscb

maze runner the scorch trials||maze_runner_scorch_trials [FR]
7AC418675C137253963700E2A24DCE22A2D98617