Stuttering in Video and Audio

mrfedora

I am having problems with iso playback. Both video and audio stutter in playback. I am playing from a local drive. I have tried connecting to network servers that I have and experience the same problem. My WD Live TV box plays the video just fine. I am disappointed. Please help.

signals

If you are playing from the "SATA1" drive in the box itself, you should see no problems with the playback. I have 4 or 5 Blu-rays on the drive in mine that look fine on the attached TV. Are you using the HDMI output to connect to the display? Are you playing video files (MP4, MKV, etc.) or ISOs or folders of a disc?

mrfedora

Video Stuttring

Playing from SATA1. HDMI thru DENON receiver. Tried network shares with exact same performance. WD Live box plays network shares just fine. I recopied a couple of movies. No change in performance. Playing DVD iso files. Copied entire disc in DVD5 format.

mrfedora

Video Stuttering

Removed all configuration settings for automatic 3D playback. Video and audio stable now.

signals

[QUOTE=mrfedora;197543]Removed all configuration settings for automatic 3D playback. Video and audio stable now.[/QUOTE]That was the first thing I did, it should be defaulted off. I would suggest especiallly for Full Disc from DVD, that it not be compressed to DVD5. HDD space is cheap!:)

reklov

I only have full disks and it stutters all the movie!! Intern HD and NAS. Not on my Tronsmart player!!

Wilson.Wang

How to connect the Movie Server to your TV?

And please check the setting in Settings -> Playback.

Wilson

Hunter1955

Stutter

Playing my 1st movie from DVDFAB movie server. It is full disk ISO made at DVD9. I am hooked up via HDMI. 3D is turned off in settings, it was on. I only saw one 3D setting. Sound gives a rasping sound occasionally. Last about 2 seconds. Video has the tiniest stutter, hardly noticeable, but there. The movie I'm testing with was sent to server via network. I'm going to physically attach the drive to my PC and copy it that way to see if anything changes.

Hunter1955

Stutter issues

Well I've tried copying movies over with the Movie Server disk attached to my PC. I've tried 3 different movies now and they all stutter video and audio at the same time. If the characters are speaking then you cannot understand them. I would say it last a second or two. Occurs about every minute. Please help. I'm hoping that it is nothing more than a setting somewhere.

Hunter1955

Stuttering issue Continues

I tried making a new ISO full disk as well as an ISO main movie,
Same issue. Movie stutters and audio makes a rasping sound.
Last for a second or so and actually happens every 30 seconds or so.
Totally unwatchable at this time.

Is there any kind of logs I can send in or a way to send my setups?
Anything I can do to fix this please let me know.
Thanks

signals

A good test would be to see how the same ISOs play on your PC.

Ish

[QUOTE=Hunter1955;197712]I tried making a new ISO full disk as well as an ISO main movie,
Same issue. Movie stutters and audio makes a rasping sound.
Last for a second or so and actually happens every 30 seconds or so.
Totally unwatchable at this time.

Is there any kind of logs I can send in or a way to send my setups?
Anything I can do to fix this please let me know.
Thanks[/QUOTE]

Hi,

Whenever Santa Claus decides to deliver my movie server I'll pour my 2 cents in here, since I have over 100 ISO's store in my external HDD! However, I can say, if you extracted the ISO from a disk onto your HDD with the wrong format it can stutter -- And this is where I am curious about the MS -- It seems that it might not automatically fit. and / or retreat the right format -- Anyhow, will see!

BTW -- Signal does have the right approach -- test with PC using a standard viewer to see how that goes!

Regards
Ish

Hunter1955

Stutter issues

Ok. I mounted one of the ISO files and played it using 5K player.
No issues at all. played flawlessly

Hunter1955

Stutter issues

Ok. I think I have this box hosed up now. I have a Vizio 70" model E70-E3 TV. I tried hooking the MS to different ports on my TV. HDMI ports 2+3 that were being used by my Xbox-one and Direct-TV. No change, still stuttering . I then tried HDMI port1. This apparently is able to do ARC. Not sure what that is but the MS didnt even display on this port. I then put the MS back on HDMI port 4 were I have been trying it all along. Now I get a message on my TV that says not supported when ever the MS powers on. Does the same thing on ports 2+3. Tried using the reset button on the back of the MS with nothing happening. Tried with power on, with power off, with just the red power light on. Tried just hitting it once and holding it in for 15 seconds. nothing works. What is the proper use of the reset button?
Getting desperate.

october262

[QUOTE=Hunter1955;197733]Ok. I think I have this box hosed up now. I have a Vizio 70" model E70-E3 TV. I tried hooking the MS to different ports on my TV. HDMI ports 2+3 that were being used by my Xbox-one and Direct-TV. No change, still stuttering . I then tried HDMI port1. This apparently is able to do ARC. Not sure what that is but the MS didnt even display on this port. I then put the MS back on HDMI port 4 were I have been trying it all along. Now I get a message on my TV that says not supported when ever the MS powers on. Does the same thing on ports 2+3. Tried using the reset button on the back of the MS with nothing happening. Tried with power on, with power off, with just the red power light on. Tried just hitting it once and holding it in for 15 seconds. nothing works. What is the proper use of the reset button?
Getting desperate.[/QUOTE]

The reset button should just reset the device back to factory default settings So you would need to go back in and set it up again.
Try unplugging the unit and leave it sit for a while

Hunter1955

Stutter issues

I will unplug and let sit. One update. When I turn my TV off then on again I see the MS menu for about 2 seconds then the TV displays not supported again. I did a reset to factory defaults on the TV and nothing has changed. I have removed the HDD with no change.

Hunter1955

Stutter issues

Hurrah. I have connection again. By turning my TV off and on I was finally able to detect that the screen resolution had somehow been changed to 720P 50HZ.

I changed it to 2160P 30Hz where it was before and lo and behold my connection is back.

Still have the stutter issue.

october262

Hunter1955

[QUOTE=october262;197741]Make another new iso full disc but this time click common settings - av codec and switch everything to software Restart dvdfab and try again See if the movie still stutters.[/QUOTE]

I did as you suggested but instead of making Full Disk ISO's I made Main Movie ISO's. So far things have improved. Not totally stutter free but very close to it.
I've a lot more testing to do but will update this string with my results.

Thanks for your help

Pierre So

Maybe wifi issue

I had the same stuttering issues and I tried many option in movie player but no help.
However, I found the wifi in movie server not work as it able to save the wifi password but unable to connect to my network. And I found the movie server will continually try to connect to the saved wifi which may cause the stuttering.
I turn off the wifi in movie server, then all movie play smoothly.
But the wifi not connecting issue still outstanding.

Hope that help.
Pierre So