why doesn't database update

[ejm]

Continuing on from before. This is what shows up on web page after editing.

TV series = 216
Movies = 857
videos = 48

Videos, are tv series that I can't match up and movies that are either pilots of tv series or movies that are extended versions or directors cut.

When checking media player (hardware) I assumed that the videos were the same as the web page, Boy was I wrong.

What I found was episodes from:
Continuum
Dr Who
Harrow
Sanctuary
Avatar the last airbender
Battlestar Galactica
Powers
Resurrection
Sliders
Outcast
Outcasts
Inquisition
Kyle XY
I then did a "update library" and they all disappeared except 4 movies that I mention above. On the web page I still had 48 videos. Some of the above TV series do not show up at all and many are missing episodes.

[ejm]

How episodes show up as under the posters.

Should be: What they show up as before editing Metadata

Aftermath (2016) Aftermath (2016) and Aftermath (2014)
The Bridge (2011) The Bridge (2011) and The Bridge (2013)
Frontier (2016) Frontier (2016), Frontier (1954) and Frontier Justice (1959)
Merlin (2008) Merlin (2008) and Beauty and the beast (2013)
Missing (2012) Missing (2012) and Missing (2009)
Notorius (2016) Notorius (2016) and Notorius (2016) No poster
Paradox (2009) Paradox (2009) and ParadoX (2014)
Second Chance (2016) Second Chance (2016) No poster
The Cape (2011) The Cape (1996)
The killing season (2016) The killing season (2016) and The killing (2011)
The Librarians (2014) The Librarians (2014) and The Librarians (2007)
The Magicians (2015) The Magicians (2015) and The Magicians (2011)
The Player (2015) The Player (2015) and The Player (2015) No poster
The Flash (2014) The Flash (2014) and The Flash (1990)

After editing the metadata they show up great on web page, but on the media player (hardware) they still show up as if the metadata hasn't been edited.

[Mona]

Hi ejm,

Please reboot your Movie Server to scrape again and feedback, thank you.

Regards,
Mona

[ejm]

Further to the above:

Media player (hardware) and web are now identical. Now I have to change metadata which have the problems as above last paragraph. This changes the web page to all being correct, but media player (hardware) does not change. THIS IS THE PROBLEM.

[ejm]

I have redone the firmware updates starting from 1.0.1.0 to 1.0.13 at least 8+ times, and rebuilt library about the same amount of times. I even took out the hard drive and did a format copying all movies and TV series back across. I've only just finished going back from 1.0.1.0 through to 1.0.1.3. Still no change. I'm just about to re-build the database again. So I'm not to sure what you mean with corrupted local data. Frontier is not the only TV series that has that problem, without looking I think I could easy write another dozen down.

When you go on the media player (hardware) 1 poster might have part or whole of 1 season the other the rest. Frontier(2016) has nothing Frontier (2014) has some the last one Frontier Justice (1958) has the rest. The one I have is (2016).

[signals]

Never had that happen, your local data must be corrupted. I don't know of a way to fix that without starting from scratch.

[ejm]

I'm starting to wonder if signals and I are talking about the same thing. When things are edited from the web page and all is well, this is not reflected on the media player. eg before editing Frontier, Frontier has 3 posters. When metadata has been fixed so it only shows the correct poster the media player (hardware) still keeps the 3 posters and original episodes allocated to each (3) poster, poster information does not change, not even after a week. But every time you look at the web page, everything looks great.

[signals]

Yes, I think you were, this is just a reminder of our general best practices so the devs can find and share things easily. There will be improvements coming for DMS, it has endured a perfect storm of personnel changes and other issues that are hard to believe.

[Shaggy6977]

Thanks for the reply signals, sorry I didn't start my own thread on this but it seemed that I was haveing the same problems as ejm with most of my movies being correct and almost all of my TV Shows not showing up.

[signals]

Generally (but not always) my DMS updates within about 15 seconds of changing a poster or fixing some metadata on the web manager. The endless spinning circle when re-scraping a title may be due to a problem reading the database files, I have not seen that. The TV series problem is a known issue with v1013 which will be corrected. It seems to be less common if the content was added with the v1010 firmware and named correctly using the SeasonEpisode naming conventions. If you have content on the DMS that does not show up on the poster wall for some reason, you can always play it from the sata HDD directly under Local Videos.

This thread has become a catch-all for many different problems, which is not really useful for the developers in troubleshooting or other users looking for solutions. I will leave it open until new firmware is released, but then it will be closed. The preferred procedure is that everyone start a new thread when they encounter a problem or have a question unless it is exactly the same as the one under discussion, thanks.

[ejm]

The only time I had no problems was on the firmware that came with the media player and you could pick posters your self. The only thing I can't vouch for is if all my tv series were there as In my frustration I decided to check how many I had, as you can see just 2 days ago. Everything I had troubles with was put on an external drive. I would than copy them across again 1 at a time. I would than scan the drive after each copy and remove them again if they were not found, that happened to be all of them.

[jimczyz]

I am having the same problems, but I am using the cloud v1.0.1.3, it seems to have all my movies correct except for my "Abbott and Costello in The Foriegn Legion from 1950" it won't change it from "Abbott and Costello meet the Invisible Man from 1951", I can search for the correct meta data match, it sees the correct meta data match, lets me click on it but then goes into the forever loop until I change over to TV Shows, or Video links. But it never corrects the meta data or poster.

As far as the TV Shows, it only shows 1 poster on the MS, but I have 4 different series in the cloud that are correct, season 1 of Game of Thrones, shows up, but The Handmaids Tale or anything else I put on the server refuse to show up as a poster wall, I can open the files up through Local Videos...

Go back to 1.0.1.0. and it will scrape them properly. I have the whole A&C collection and had the same problem. I had 8 movies call Meet the Invisible Man. All correct when I downgraded. Every movie if perfect and I'm staying on 1.0.1.0. until there is a stable release.

[ejm]

Well Shaggy6977, The biggest problem is that it doesn't update the media player, which in turn leaves you stuffed trying to make new database as it continues to make the same mistake over and over again and you have to keep on editing the same metadata over and over again.

[Shaggy6977]

I am having the same problems, but I am using the cloud v1.0.1.3, it seems to have all my movies correct except for my "Abbott and Costello in The Foriegn Legion from 1950" it won't change it from "Abbott and Costello meet the Invisible Man from 1951", I can search for the correct meta data match, it sees the correct meta data match, lets me click on it but then goes into the forever loop until I change over to TV Shows, or Video links. But it never corrects the meta data or poster.

As far as the TV Shows, it only shows 1 poster on the MS, but I have 4 different series in the cloud that are correct, season 1 of Game of Thrones, shows up, but The Handmaids Tale or anything else I put on the server refuse to show up as a poster wall, I can open the files up through Local Videos...

[ejm]

Come on fellows, what the hell is going on with your firmware / hardware. A couple of days ago I could see all my movies / TV programs. I'm able to see all my movies and it appears that the wrong ones are gone and all are showing correct, but TV series is a different matter. When I go into the TV section I see only 10 posters; and it doesn't matter how much I try to get past the 10th poster, ZERO changes, I than tried to see if I could watch 1, guess what? all I get is a spinning circle and nothing happens. I then tried "ALL" category. I left it there for 5 minutes as the spinning circle was there too, I ended up cancelling as I didn't want it to crash it again.