Unable to search network from movie server

[Dead Eye]

My Bad...you're right ! I still can't log in to DMS though...says wrong Username and Password.
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Pinging dms.dvdfab.cn [198.72.121.58] with 32 bytes of data:

Reply from 198.72.121.58: bytes=32 time=43ms TTL=47
Reply from 198.72.121.58: bytes=32 time=40ms TTL=47
Reply from 198.72.121.58: bytes=32 time=41ms TTL=47
Reply from 198.72.121.58: bytes=32 time=42ms TTL=47

Ping statistics for 198.72.121.58:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 43ms, Average = 41ms
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Pinging dvdfab.cn [89.108.127.108] with 32 bytes of data:

Reply from 89.108.127.108: bytes=32 time=157ms TTL=46
Reply from 89.108.127.108: bytes=32 time=158ms TTL=46
Reply from 89.108.127.108: bytes=32 time=157ms TTL=46
Reply from 89.108.127.108: bytes=32 time=159ms TTL=46

Ping statistics for 89.108.127.108:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 157ms, Maximum = 159ms, Average = 157ms

[Duc]

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When everything is working I can ping this address....
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I can get to this with a browser but not ping it. Ping is a simple icmp request...something needs rebooted.

You need to drop the "https://www." when you ping. If it were an issue on their side you would get a reply timed out or something similar. Could not find host means a DNS error due to mistyped name or the name is not registered in any of the internet DNS hosts. Neither of those are the fault of DVDFab unless they forgot to pay their renewal fees, but we probably would not all be on this forum if that were the case.

This doesn't mean there is no underlying issue on their end causing the original problem. I'm only explaining why you are getting an error when you try to ping their servers.

C:\>ping dms.dvdfab.cn

Pinging dms.dvdfab.cn [198.72.121.58] with 32 bytes of data:
Reply from 198.72.121.58: bytes=32 time=98ms TTL=48
Reply from 198.72.121.58: bytes=32 time=99ms TTL=48
Reply from 198.72.121.58: bytes=32 time=98ms TTL=48
Reply from 198.72.121.58: bytes=32 time=98ms TTL=48

Ping statistics for 198.72.121.58:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 98ms, Maximum = 99ms, Average = 98ms

C:\>ping dvdfab.cn

Pinging dvdfab.cn [89.108.127.108] with 32 bytes of data:
Reply from 89.108.127.108: bytes=32 time=196ms TTL=46
Reply from 89.108.127.108: bytes=32 time=196ms TTL=46
Reply from 89.108.127.108: bytes=32 time=197ms TTL=46
Reply from 89.108.127.108: bytes=32 time=196ms TTL=46

Ping statistics for 89.108.127.108:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 196ms, Maximum = 197ms, Average = 196ms

[Dead Eye]

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When everything is working I can ping this address....
.
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I can get to this with a browser but not ping it. Ping is a simple icmp request...something needs rebooted.

[Dead Eye]

Down2Earth...I do not keep myself logged in, so I have to log in every time I wan't use that interface. I do not know if most users keep themselves logged in all the time...I do not so the only way to tell is to log out and then back in...The problem is on their end.

[Down2Earth]

I think that there is a broader network problem with DVDFabs' domain...I can't login to my DMS from dms.dvdfab.cn/#/login, it says user name and password are incorrect. I can load the local WEBApp.

This does seem like an underlaying issue that needs addressing, there are several users that is having this problem in different text. Just checked my log in and I'm still good and dare not log out to see if I can log back in. Dead Eye did you log out to check this, not seeing why you needed to log in the DMS again if everything was working. Just tried sending a movie over to the server to see if I needed to log in again and that works also. Just trying to see if this happens how would one know.

[Dead Eye]

I think that there is a broader network problem with DVDFabs' domain...I can't login to my DMS from dms.dvdfab.cn/#/login, it says user name and password are incorrect. I can load the local WEBApp.

[reklov]

i made a downgrade to 1.3.5 but i canīt activate the movie server.

[reklov]

I send a new log-file via movie server

[reklov]

From my PC i can see all devices and can copy movie-files to movie server. This is the only way to watch movies. The DMS is visable and SDK 2.0.0.2

[Dead Eye]

Okay...from your PC

Do you see all the share points on your network?
Is your DMS visible on the network?
What SDK are you running?
Can you load up the local WebApp from the PC either by IP or host name?

[reklov]

Post #3

[Dead Eye]

Are we now talking about an issue your having?

[reklov]

There is no chance, to mount any device. PC, NAS(Qnap) and receiver. I sent Ting my Log before some days.

[Dead Eye]

So in post #36 where avw611 says "So my immediate problem appears to be solved." doesn't mean what it says?

[reklov]

I he upgraded to v2002 and the problem is now!!