Lifetime Licences no longer working

[davecuk]

All OK for me too...thx

[damusic2010]

I just did an update and I am still having problems. When i click to activate the newest update for dvd fab for my mac, I see the correct email address, but it also has the buy now next to it.

I will note that I did get the dvd passkey for my windows machine and registered with the same email. Could that be the cause?

[signals]

Not sure what you are seeing, I am PC only here, so no way for me to try to duplicate it. I will ask the QA Team to check it for you. The combined PC and Mac platforms in your license data is no problem, I have both also.

[damusic2010]

I put in a support ticket today as well (never had to do that before so it was a new experience). Thanks for checking back with me.

[DaveHemm]

Once again with the latest update 9.2.2.3, Licence not working and is in trial mode.

Please sort.
Ta.

Update - Nevermind, restarted DVDFab twice then rebooted. Now working.