Usually when I load a disc it automatically loads into DVDFAB and selects the correct MKV title. Today I went to load The Guardians of the Galaxy to rip in MKV and my it wouldn't load after washing with soap and water multiple times. The problem occurred previously when ripping The Zoo Keepers wife. I subsequently went to the website and downloaded the same version and it worked. Sadly, today it didn't work and I'm unable to load and rip. Your guidance and support would be appreciated.
See log below:
0m 00.02s:
DVDFab 10.0.5.4 (2017/08/26 13:52:01)
0m 00.02s: Init Public log: enabled.
0m 00.02s: Init Private log: finish.
0m 00.03s: App info: 2017-8-25
0m 00.03s: App info: 10.0.5.4 10054 Official
0m 00.04s: Init CrashReportSettings: enabled.
0m 00.04s: Init DVDInfo_Log: enabled.
0m 00.04s: app info: compiled time Aug 24 2017 17:13:55
0m 00.04s: app args: count 1,arg 0:C:\Program Files (x86)\DVDFab 10\DVDFab.exe,
0m 00.04s: Init Qt_Log: disabled.
0m 00.19s: Profile Manager :: Begin Load Profile
0m 00.20s: SUCCEED: IServerService WebServer Init succeed.
0m 00.21s: SUCCEED: IServerService MediaLibrary Init succeed.
0m 00.47s: Qt Translator file load success
0m 00.48s: App info: client type 22.
0m 00.53s: MobilePlay load: preload successful.
0m 00.74s: MobilePlay load: Load successful.
0m 00.76s: set code page: .0
0m 00.76s: Init process: Transfer settings successful.
0m 00.76s: info: check logpath= C:/Users/Eric/Documents/DVDFab10/Log/
0m 00.77s: info: _check_gpu is running ...
0m 01.39s: info: check_gpu run successful
0m 01.40s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 01.40s: GPU check: GPUAccelerate-0X3
0m 01.40s: GPU check: GPUAccelerate setting-0X0, 0X0
0m 01.40s: GPU check: CUDA cap-0X0
0m 01.40s: GPU check: Support coreavc decode-0
0m 01.40s: GPU check: Lighting shrink status-0, 0
0m 01.40s: GPU check: Graphics info 1: ASUS EAH4350 series : 8.680.0.0 :
0m 01.42s: Init process: Load config successful.
0m 01.52s: Init process: Windows os type is 64bit System Windows 7.
0m 01.52s: Init process: appUuidForLastRun=58b8981d-ab49-4b0e-95de-5d9b8a466748, appUuidForThisRun=faee9814-b371-438c-9a01-cabbc767b3c6
0m 01.52s: Init process: command line in is
0m 01.76s: ShowStartupDialog: true
0m 01.77s: Reg check: Parse string: ( 2:8263532095 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 95:8260762964 )( 96:8260762964 )( 97:8260762964 )( OV:10054 )( BV:10050 )( S:74d9eea89b55decd3f37043321730b3e )
0m 01.78s: Reg check: Option check status-Local
0m 01.78s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:1 )-( DVD Cinavia Removal:1:1 )-( Blu-ray Cinavia Removal:1:1 )-( DRM Removal:1:0 )-( iOS Recorder:1:0 )-
0m 01.78s: App info: language type ENU.
0m 01.78s: App info: Install path C:/Program Files (x86)/DVDFab 10/
0m 01.78s: Init process: Set account info to DriveX.
0m 01.78s: Export Blu-ray source information report: enabled
0m 01.78s: Init process: Init GPU settings successful.
0m 01.79s: connect plugin info: start.
0m 02.06s: Reg check: Times of cinavia connecting error is: 0
0m 02.06s: Reg check: Start get sys number.
0m 02.07s: Reg check: Serial number is: 90-e6-ba-c9-e2-7d
0m 02.07s: Reg check: Connect type is: 0
0m 03.94s: Profile Manager :: End Load Profile
0m 04.04s: Reg check: Times of connecting error is: 0
0m 04.04s: Reg check: Parse string: ( S:d2aba4c8e67c94f7316613fad1ecb334
0m 04.04s: Reg check: Option check status-NewWork
0m 04.55s: connect plugin info: 1:1
0m 08.27s: Burn engine: start init.
0m 08.27s: Burn engine: set log folder.
0m 08.27s: DVD: init read settings.
0m 08.27s: DVD: init write settings.
0m 08.52s: BD: init read settings.
0m 08.53s: BD: init write settings.
0m 08.53s: bd set region A
0m 08.53s: Burn engine: config engine type-0 begin.
0m 08.53s: Burn engine: config engine type-0 end.
0m 08.53s: Burn engine: writer count 1.
0m 08.53s: Burn engine: 0- D:\ [HL-DT-ST BDDVDRW CH08LS10 2.00 (Scsi)].
0m 08.53s: Burn engine: end init.
0m 13.39s: Init process: Init setting page successful.
0m 13.40s: ShowStartupDialog: false
0m 13.40s: QtLog Mode = false
0m 15.31s: Start show MainUI.
0m 15.32s: dpi scale: x scale 1.000000
0m 15.32s: dpi scale: y scale 1.000000
0m 15.33s: Init process: init main ui successful.
0m 15.63s: UI manager: switch to Converter mode.
0m 16.31s: Init process: show main ui successful.
0m 16.32s: DriveX msg: Init driveX D with I/O mode: 0
0m 16.37s: scene data: delete file C:/Users/Eric/Documents/DVDFab10/SceneData/823e5609-a0ec-4239-91b6-60a0fe71e57a.SceneData.xml result=1
0m 16.37s: scene data: delete dir C:/Users/Eric/Documents/DVDFab10/SceneData/823e5609-a0ec-4239-91b6-60a0fe71e57a result=0
0m 16.38s: scene data: delete file C:/Users/Eric/Documents/DVDFab10/SceneData/9d3ef2eb-b652-4e7d-a96a-6e8e047d784d.SceneData.xml result=1
0m 16.38s: scene data: delete dir C:/Users/Eric/Documents/DVDFab10/SceneData/9d3ef2eb-b652-4e7d-a96a-6e8e047d784d result=0
0m 16.38s: Cinavia Version : 1.289.2.43
0m 18.24s: opening drive D
0m 18.24s: opened i/o
0m 18.24s: Source manager: open source flag:1,0,1,1,1
0m 18.25s: Source manager: open source flag:1,0,1,1,1
0m 22.44s: DriveX msg: adding media in driveX D.
0m 22.44s: Source manager: open source flag:1,0,1,1,1
See log below:
0m 00.02s:
DVDFab 10.0.5.4 (2017/08/26 13:52:01)
0m 00.02s: Init Public log: enabled.
0m 00.02s: Init Private log: finish.
0m 00.03s: App info: 2017-8-25
0m 00.03s: App info: 10.0.5.4 10054 Official
0m 00.04s: Init CrashReportSettings: enabled.
0m 00.04s: Init DVDInfo_Log: enabled.
0m 00.04s: app info: compiled time Aug 24 2017 17:13:55
0m 00.04s: app args: count 1,arg 0:C:\Program Files (x86)\DVDFab 10\DVDFab.exe,
0m 00.04s: Init Qt_Log: disabled.
0m 00.19s: Profile Manager :: Begin Load Profile
0m 00.20s: SUCCEED: IServerService WebServer Init succeed.
0m 00.21s: SUCCEED: IServerService MediaLibrary Init succeed.
0m 00.47s: Qt Translator file load success
0m 00.48s: App info: client type 22.
0m 00.53s: MobilePlay load: preload successful.
0m 00.74s: MobilePlay load: Load successful.
0m 00.76s: set code page: .0
0m 00.76s: Init process: Transfer settings successful.
0m 00.76s: info: check logpath= C:/Users/Eric/Documents/DVDFab10/Log/
0m 00.77s: info: _check_gpu is running ...
0m 01.39s: info: check_gpu run successful
0m 01.40s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 01.40s: GPU check: GPUAccelerate-0X3
0m 01.40s: GPU check: GPUAccelerate setting-0X0, 0X0
0m 01.40s: GPU check: CUDA cap-0X0
0m 01.40s: GPU check: Support coreavc decode-0
0m 01.40s: GPU check: Lighting shrink status-0, 0
0m 01.40s: GPU check: Graphics info 1: ASUS EAH4350 series : 8.680.0.0 :
0m 01.42s: Init process: Load config successful.
0m 01.52s: Init process: Windows os type is 64bit System Windows 7.
0m 01.52s: Init process: appUuidForLastRun=58b8981d-ab49-4b0e-95de-5d9b8a466748, appUuidForThisRun=faee9814-b371-438c-9a01-cabbc767b3c6
0m 01.52s: Init process: command line in is
0m 01.76s: ShowStartupDialog: true
0m 01.77s: Reg check: Parse string: ( 2:8263532095 )( 11:8260762964 )( 20:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 95:8260762964 )( 96:8260762964 )( 97:8260762964 )( OV:10054 )( BV:10050 )( S:74d9eea89b55decd3f37043321730b3e )
0m 01.78s: Reg check: Option check status-Local
0m 01.78s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:1 )-( DVD Cinavia Removal:1:1 )-( Blu-ray Cinavia Removal:1:1 )-( DRM Removal:1:0 )-( iOS Recorder:1:0 )-
0m 01.78s: App info: language type ENU.
0m 01.78s: App info: Install path C:/Program Files (x86)/DVDFab 10/
0m 01.78s: Init process: Set account info to DriveX.
0m 01.78s: Export Blu-ray source information report: enabled
0m 01.78s: Init process: Init GPU settings successful.
0m 01.79s: connect plugin info: start.
0m 02.06s: Reg check: Times of cinavia connecting error is: 0
0m 02.06s: Reg check: Start get sys number.
0m 02.07s: Reg check: Serial number is: 90-e6-ba-c9-e2-7d
0m 02.07s: Reg check: Connect type is: 0
0m 03.94s: Profile Manager :: End Load Profile
0m 04.04s: Reg check: Times of connecting error is: 0
0m 04.04s: Reg check: Parse string: ( S:d2aba4c8e67c94f7316613fad1ecb334
0m 04.04s: Reg check: Option check status-NewWork
0m 04.55s: connect plugin info: 1:1
0m 08.27s: Burn engine: start init.
0m 08.27s: Burn engine: set log folder.
0m 08.27s: DVD: init read settings.
0m 08.27s: DVD: init write settings.
0m 08.52s: BD: init read settings.
0m 08.53s: BD: init write settings.
0m 08.53s: bd set region A
0m 08.53s: Burn engine: config engine type-0 begin.
0m 08.53s: Burn engine: config engine type-0 end.
0m 08.53s: Burn engine: writer count 1.
0m 08.53s: Burn engine: 0- D:\ [HL-DT-ST BDDVDRW CH08LS10 2.00 (Scsi)].
0m 08.53s: Burn engine: end init.
0m 13.39s: Init process: Init setting page successful.
0m 13.40s: ShowStartupDialog: false
0m 13.40s: QtLog Mode = false
0m 15.31s: Start show MainUI.
0m 15.32s: dpi scale: x scale 1.000000
0m 15.32s: dpi scale: y scale 1.000000
0m 15.33s: Init process: init main ui successful.
0m 15.63s: UI manager: switch to Converter mode.
0m 16.31s: Init process: show main ui successful.
0m 16.32s: DriveX msg: Init driveX D with I/O mode: 0
0m 16.37s: scene data: delete file C:/Users/Eric/Documents/DVDFab10/SceneData/823e5609-a0ec-4239-91b6-60a0fe71e57a.SceneData.xml result=1
0m 16.37s: scene data: delete dir C:/Users/Eric/Documents/DVDFab10/SceneData/823e5609-a0ec-4239-91b6-60a0fe71e57a result=0
0m 16.38s: scene data: delete file C:/Users/Eric/Documents/DVDFab10/SceneData/9d3ef2eb-b652-4e7d-a96a-6e8e047d784d.SceneData.xml result=1
0m 16.38s: scene data: delete dir C:/Users/Eric/Documents/DVDFab10/SceneData/9d3ef2eb-b652-4e7d-a96a-6e8e047d784d result=0
0m 16.38s: Cinavia Version : 1.289.2.43
0m 18.24s: opening drive D
0m 18.24s: opened i/o
0m 18.24s: Source manager: open source flag:1,0,1,1,1
0m 18.25s: Source manager: open source flag:1,0,1,1,1
0m 22.44s: DriveX msg: adding media in driveX D.
0m 22.44s: Source manager: open source flag:1,0,1,1,1
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