Announcement

Collapse
No announcement yet.

[Solved] DVDFab Extension Package not working (AGAIN!)

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    [Solved] DVDFab Extension Package not working (AGAIN!)

    Hi ,

    I am running DVDFab 11.1.0.6 and I am trying to install the extension package and I am getting a server failure. I inspected the log and the checksum info is missing. This apparently was an issue a few months back and has now returned. Can you please (1) look into this and (2) Explain the logic of removing these features in the first place. TIA
    BR
    Denver

    #2
    What do you mean by "Extension Package"? What features have been removed and from where?
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      I am trying to install use the Preview feature and I am notified that this is now part of a 'DVDFab Extension Package'. I try to install it and there is a server access error. The log indicates an md5 issue (missing or wrong).

      Comment


        #4
        Originally posted by SecondB View Post
        I am trying to install use the Preview feature and I am notified that this is now part of a 'DVDFab Extension Package'. I try to install it and there is a server access error. The log indicates an md5 issue (missing or wrong).
        Please temporarily disable antivirus software to try again. If still have a problem, please attach the log file, thanks.

        Comment


          #5
          I disabled Windows Defender and no luck. Log is attached.
          Attached Files

          Comment


            #6
            I have passed the log file to our developer for checking.
            For now, please completely remove DVDFab, and then download and install one from here to try again: https://dvdfab.cn/mlink/download.php...Fab11_x64_FULL

            Comment


              #7
              We tested in v11.1.0.7, the extension can be downloaded well. Please update to v11.1.0.7 to try again as well.

              Comment


                #8
                I downgraded and then upgraded to 11.1.0.7 via online update. The preview feature was already present and functioning (as it should be!) Thanks.

                Comment

                Working...
                X