When downloading Amazon Music, Browser version error occures.
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This is a recurring issue. I thought they had it solved. Sorry to hear that it has reared its ugly head again. Although the usual response from the "Fab" team, is to clear the cache in the internal browser, and if that doesn't work, Uninstall and reinstall; this sometimes doesn't work, and the issue needs to be addressed by the development team. If the problem persists after following the recommended actions, I recommend posting a ticket at dvdfab.cn. You will have to log in to submit a ticket. Your MusicFab credentials should get you in. This is a member portal for DVDFab, MusicFab, StreamFab, and most of the other "Fab" products. "The squeaky wheel gets the grease".
Note:
Both IOBit and Revo uninstallers are very thorough (the internal uninstall program not so much), but they all tend to miss the log and temp files. I usually have to go in and delete them manually. Leaving them in, can sometimes cause an issue. If you haven't moved them, they can be found in the \Documents\DVDFab\MusicFab folder. Hopefully you already know this.
"Good luck Mister Phelps".Last edited by supine; 11-09-2024, 02:01 AM.
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I purchased the lifetime Amazon option 4 days ago, and have yet been able to use the program successfully.
I submitted a ticket and was told to wait for a fix. Then another one said to do a complete uninstall and reinstall v. 1045. I did this 3 times. Each time I had to log in to Amazon. Then tried to d/l a tune and was told to log in before I cound d/l anything. Again, I when to log in and was ALREADY logged in?! I hit the button to d/l a tune and it started to analyze. then the dreaded "Update Microsoft Edge Screen" reared it's ugly head and I was locked out. I'm at a loss just like the support staff is!
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