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    Amazon Music stopped working suddenly

    The new update worked...for a little while. Now all downloads fail.
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    #2
    That's farther than I've gotten, I'm getting an error that "Amazon Music doesn't support this version of Edge" and MusicFab just sticks at "Analyzing" because of it.

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      #3
      And you're further than me, I don't even get to "Analyzing" I'm just confronted with this again ...

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      Here we go again!!

      I have raised a support ticket in response to this.

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        #4
        Is this EVER going to be fixed? The canned response of "delete the app", "delete the musicfab directory in documents" - reboot the computer has never done anything. I installed the new version on MacOS Monterey and I was able to get Amazon Music to work for a while. It "occasionally" does bring back the same goddamn error. What's even more frustrating is that you cannot logout of Amazon Music in the app because you cannot get past this error. The only thing I can think of is content is being cached at musicfab. How is it that one computer is "okay" and the other not working. This cannot possibly be that hard of a bug to fix and yet.... I wish they would let me work for free as a developer to fix this godamn problem.

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          #5
          Is anyone using MusicFab for MacOS? I am curious if you have done anything different to "uninstall" this app. (Since there is no uninstaller for MacOS)

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            #6
            Support Ticket Update: The response I received from my recent reach out to support.

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            Weirdly, this actually worked for me. Whether this is a long term solution -only time will tell on that one. But try it guys .. it may work for you also. If not, I suggest hitting support with tickets. The more tickets they get on this issue, perhaps the more it might motivate them to actually work on a proper resolution. Stranger things have happened!

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              #7

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              I take it back .. This 'suggestion' lasted all of a few loads of Amazon downloader, now no amount of 'refreshing' resolves this issue for me. Suffice to say my feedback to "Hedy" is going to be less than grateful.

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