Actually, I think that the problem happens across all "Fab" products. The reason that I'm posting in this forum, is I was opening MusicFab when the latest Advertising "Nag" screen opened. My issue is, that a huge Advertising "Nag" window now opens when I access the MusicFab software or reboot my machine. This is a recent development. These advertising screens are more than annoying and invasive, they are upsetting, and detract from the user experience. I don't want to see Advertising "Nag" screens in my PAYED software! I just turned in a complaint through the Member Portal, but in the mean time, I was wondering if anyone out there knows how to turn off or or disable these huge pop-up screens until I can get a reply. I looked through the Settings, and didn't see anything that will turn off or disable them. Any help would be appreciated.
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I got a reply from the Staff. No need to reply to this thread. I posted their reply below, with instructions on how to correct the issue, in case it might help someone else. The answer is to turn off notifications in the browser. I don't know how notifications got turned on. I usually deny or block them in all cases. I must have absent mindedly clicked through a notification request. While I was at it, I also made sure Pop-Ups and redirects were blocked. It looks like in this instance, I'm my own culprit
Thank you.
Smee
Reply follows:
MusicFab Support
2025-01-16 04:56:23
Hello,
Please open dvdfab.cn in the browser and then set the notifications into Block.
Last edited by supine; 01-16-2025, 01:04 PM. -
Woops.. It looks like I posted to soon. Turning off notifications did not work. That miserable "News" window still keeps popping up. Does anyone know how to get rid of it? I shouldn't have to close advertising windows in paid software. Even if it's couched as "News".Comment
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Well... I received an E-mail from the staff saying that there is an answer to the ticket I had put in waiting for me, and to log into the Member Portal. However, when I logged into the ticket que, there were no tickets in it (active or inactive).
The issue is the big DVDFab news window that pops up when I access a product. This is PAID software and I should not have to put up with unwanted News or Advertising pop-up windows of any kind. They are invasive and intrusive. They also detract from the user experience. I have gone through the menus of the affected software, and can find no way to stop this action. It is extremely upsetting. The E-mails I get from the "FAB" Team and the "News" window that opens every time I upgrade aught to be enough! I resent being constantly plagued and bombarded with unwanted news and advertising pop-up windows. Please.... How do I make it stop! If there is anyone out there with an answer to this issue I would appreciate hearing from you.
Edit: I re-posted a ticket in the member portal, but would still appreciate it if someone has an answer here.
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I got an answer from the Member center. They advised unsubscribing from the news letter. That didn't work. Any other ideas would be appreciated.
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