Subtitle issue with Blu-ray Creator

[m7sen]

Hello!

First of all, sorry for my English, it’s not my native language.

I am trying to create an ISO image from a TV episodes by Blu-ray creator, but I have an issue with the subtitles.

I noticed that when two persons are talk at the same time the subtitles will overlap. So, i can't read the lines.

But before I create the ISO image if I plays the episode on normal video player like (Media Player Classic) or any other video player, the subtitles line will be fine (readable).

I tried to put the other line in the TOP by alignment code {\an8} inside the subtitle file, it work fine with Media Player Classic,

but dvdfab blu-ray creator doesn't recognized it and it not work.
I also try to add multiple spaces after the line to move it to the top,

235
00:14:11,090 --> 00:14:12,890
{\an8} ، حين يبدأ جدي هذه القصة                                                                                                                                                                                                                                                                                                          ...                                                         
236
00:14:11,460 --> 00:14:15,500
.وواحد في الجبل وواحد في الغابة

but this also not work.

I tried this with subtitle file: ASS, SRT, and SMI all not work

Now, could anyone please tell me how to move some part of the subtitle to the top to avoid overlap, any code or methods to do that?

[m7sen]

This the DVDFab internal log session if needed.

[Mona]

This the DVDFab internal log session if needed.

Please attach a copy of that subtitle to us. Thanks.

[m7sen]

Please attach a copy of that subtitle to us. Thanks.

Thanks Mona for the reply.

Sure, this the subtitle in both ASS and SRT files.

[Mona]

Thanks Mona for the reply.

Sure, this the subtitle in both ASS and SRT files.

It's been passed to the QA team, thanks.

[m7sen]

Hi
Any news about the issue?
I tried the new update (12.0.1.9), nothing change.
I hope the next update will solve the problem,
If anyone have a trick or method to move some part of the subtitle to the top to avoid overlap, i will be happy to try it.

Thank you.

[Mona]

We could duplicate the issue, but there is no solution at the moment. Sorry about it.