Blu-Ray Creator - "Menu Settings" Crashing Program / Black Screen (DVDFab v 12.0.6.3)

rumblefish

Running DVDFab 12.0.6.3; when using the Blu-Ray Creator and going to "Menu Settings" the program keeps crashing. I wanted to disable the menu, but after choosing the "Menu Settings" button to make changes all I get is a blacked out spot where the DVDFab window is, and the only way to exit the program is by shutting it down manually in Task Manager. I am using Windows 12 operating system. Any ideas how to fix this issue?

Mona

Did you try using a different video source? Same issue? Please zip the whole log folder and send it to us.

Also, you can remove the current version and then run v12061 to have a try and see if it will make a difference: https://d17.dvdfab.cn/download/58_12061_fdc74af2/dvdfab12_x64_12061.exe

rumblefish

Hey Mona,
Thank you so much for the reply. I tried reverting to version 12.0.6.1 and experienced the same issue, but I also had an older version saved to my PC, and when I uninstalled again and installed the older version 12.0.5.5 the "Menu Settings" started to work again. When I upgraded back to the current version 12.0.6.3 the issue with the Menu Settings returned again, I'm just getting a solid black window after clicking that button and the only way to exit the program is manually through Task Manager. I've attached the zipped Log File; for reference my PC is running Windows 11 Home x64 version 21H2. I really hope this is an issue that can be identified and fixed in a future version of the program, thanks for your help.

rumblefish

Sorry; realized I posted the wrong Log file. Here is the right one.