Haunting in Connecticut will not copy

[Phleddd]

It is Windows 8. I did not install anything outside Malwarebytes, Acrobat Java and DVDFAB. I have burned about 100 BD successfully.

[Wilson.Wang]

Hi,

You are running DVDFab on OS : MCE (Build 8250) (Windows XP Media Center Edition).

UDF is needed when reading BD disc on XP, did you install it on PC?

Wilson

[Phleddd]

I don't. This machine is running very light as I just use it for media. This is the first time I have seen this error.

It is archiving other disks without issue.

[90312]

If you don't have Passkey or any other on the fly decrypter running then my issue is probably not the same as yours, just weirdly coincidental.

[Phleddd]

I don't know what passkey is. I thought it was a setting in DVDFAB.

[90312]

If you have Passkey and it is running, right click the icon on the task bar and click exit. You should never run Passkey and DVDFab at the same time.

[Phleddd]

I am trying to do a full disk copy. It always immediately opens the scanning dialog and then shows the disk name and moves forward. The first ten times I put teh disk in nothing happened at all.

I put it in my player and it ran. I tried again several times and it took several minutes before it gave the error pictured without any name. I installed beta 9 and nothing ever happened.

In between I successfully backed up several other disks incident free.

Where do I find the passkey settings?

Thanks

[90312]

I got that message just this morning. It slipped my mind that Passkey loads on boot up. When I tried to open in Fab the disk it opend the folder and I selected the Video_TS folder and got the error. I simply disabled Passkey and started over and all is well. This is repeatable, three times and same error. Something to check.

[Phleddd]

My Blu Ray writer is in my media pc which I don't use for posting on forums or email or anything but watching TV.

It was easier to just take a picture but I appreciate the pc info.

Can I get some help on copying this disk please?

[martythebrit]

Hit Control + Print Screen, then paste into your favorite paint program...

[Phleddd]

What dialog? the error?

[signals]

You posted in the wrong forum, I will move your thread. What does the dialog say?

[Phleddd]

Yesterday it took about 5 minutes to give the can't open dialog with nothing in disk name. Today it has the correct name.

[CBR929]

Hi Phleddd
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal log and post right here.
CBR929

[Phleddd]

Won't open. Had 8.2.1.2 updated to 8.2.1.5. Disk is new, plays in 2 PS3s and two blu ray players.