DVD Fab will not open

[stansher]

The Fab screen flashes, then closes immediately. No go but log data.
DVDFab 9.2.4.4 (2016/05/26 18:52:32)

0m 00.01s: Init Public log : enabled.
0m 00.01s: Init Private log : finish.
0m 00.01s: App info: 2016-5-25
0m 00.01s: App info: 9.2.4.4 9244 Official
0m 00.03s: Init CrashReportSettings : enabled.
0m 00.04s: Init DVDInfo_Log : enabled.
0m 00.04s: Init Qt_Log : disabled.
0m 00.04s: autostyle : use qss file :/Resources/style.css
0m 00.09s: Profile Manager :: Begin Load Profile
0m 00.09s: Qt Translator file load success
0m 00.10s: App info: client type 2.
0m 00.12s: MobilePlay load: preload successful.
0m 00.17s: MobilePlay load: Load successful.
0m 00.17s: set code page : .0
0m 00.17s: Init process: Transfer settings successful.
0m 00.17s: info: check logpath= C:/Users/Stan/Documents/DVDFab9/Log/
0m 00.18s: info: _check_gpu is running ...
0m 00.54s: info: check_gpu run successful
0m 00.54s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 00.54s: GPU check: GPUAccelerate-0X303F
0m 00.54s: GPU check: GPUAccelerate setting-0X2038, 0X2038
0m 00.54s: GPU check: CUDA cap-0X1
0m 00.54s: GPU check: Support coreavc decode-0
0m 00.54s: GPU check: Lighting shrink status-1, 1
0m 00.56s: GPU check: Graphics info 1: NVIDIA GeForce GTX 660 : 10.18.13.6822 : 3.0
0m 00.56s: Init process: Load config successful.
0m 00.56s: Init process: Windows os type is 64bit System Windows 8.
0m 00.56s: Init process: command line in is
0m 00.60s: Reg check: Option check status-Failed
0m 00.62s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:0:0 )-
0m 00.62s: App info: language type ENU.
0m 00.62s: App info: Install path C:/Program Files (x86)/DVDFab 9/
0m 00.65s: Profile Manager :: End Load Profile
0m 00.88s: Reg check: Times of cinavia connecting error is: 0
0m 00.88s: Reg check: Start get sys number.
0m 00.90s: Reg check: Serial number is: 60-a4-4c-2c-dd-44
0m 00.90s: Reg check: Connect type is: 0

The Fabcheck 1,0,6,0 - Thu May 26 18:52:33 2016

01:52:33:058 info: GetOsVer: Operating System Version (10.0) Build is 14352
01:52:33:183 info: DetectAllVideoCardInfos: NVIDIA GeForce GTX 660 10.18.13.6822
01:52:33:183 info: GetVideoCardInfoEx: Cards = 1, Enables = 1
01:52:33:308 info: GetVideoCardInfoEx: - NVIDIA GeForce GTX 660
01:52:33:324 info: GetVideoCardInfoEx: NVIDIA GeForce GTX 660 - 10.18.13.6822 - 3.0
01:52:33:368 info: gpuGetMaxGflopsGLDeviceIdDRV: device_count - 1 - cuda_api_version = 8000 -
01:52:33:368 info: gpuGetMaxGflopsGLDeviceIdDRV: bTCC - 0 - computeMode = 0 -
01:52:33:368 info: gpuGetMaxGflopsGLDeviceIdDRV: major = 3, minor = 0, clockRate = 1110500
01:52:33:368 info: gpuGetMaxGflopsGLDeviceIdDRV: deviceName - GeForce GTX 660 - benchmark divided by 10000 = 106608 -
01:52:33:368 info: DetectVideoCard_CUDA: bestCudaDetectInfo 1,0,106608,3,0,GeForce GTX 660, os 18
01:52:33:368 info: fab_check::check_cuda: cudaStatus = 0 , modeType = 120 , devCap = 1
01:52:33:384 info: fab_check::check_cuda: AcquireWriteBlock OK.
01:52:33:384 info: IntelCPUInfo::IsIntelMediaSDKSupport: nProcessorSignature = 306a9, platform = 3
01:52:33:384 info: IntelCPUInfo::IsIntelMediaSDKSupport: strCPUBrand = Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
01:52:33:384 info: fab_check::check_intelcodec: modeType = 0 , b_isQuickSyncVideoIntelCpu = 1, Minor = 0, PlatForm = 3
01:52:33:384 info: main: end

[stansher]

Win 10 build 14352

Yes, i recently updated to preview edition 14342.

Now upgrading, will see if Fab will open once the upgrade is complete.

[Gummigutta]

Yes, I think these are two separate problems. I don't use Defender but disabled my protection anyway - I still get errors (as I suspected I would) when attempting to run the software.

It fails when calling the Intel API - seems to be indicating that a library call needs to be updated or some other issue with Initializing the Intel API.

Could be. I'm on AMD.

I have another computer with an Intel and Win 10 64-bit. Will try the program on that one.

[redks]

No chance for me - 9181 and 9215 were saved. The Copy screen closed itself after a few seconds. I hope, soon this will be fixed.

[nickon17]

Same Issue

I am having the same issue. I installed an older version I had saved (9226) and that has worked.

[Theojt]

Yes, I think these are two separate problems. I don't use Defender but disabled my protection anyway - I still get errors (as I suspected I would) when attempting to run the software.

It fails when calling the Intel API - seems to be indicating that a library call needs to be updated or some other issue with Initializing the Intel API.

[stansher]

The temp solution does not seem to work in Win 10 preview edition 14342. when the DVD fab folder is excluded in Defender, the instal goes much faster, but the program will not open.

[Gummigutta]

There is a temporary solution in this thread.

http://forum.dvdfab.cn/showthread.php?t=29290

[stansher]

Mine does not open at all. No log files produced. I also deleted Fab and reinstalled it, no go.

[redks]

No chance - it does not open anything - only the 1st screen comes up (black info screen), then it shuts down.
Log:
DVDFab.exe
9.2.4.4
57451b35
unknown
0.0.0.0
00000000
c0000005
82b71aa2
c20
01d1b6d6c04e2136
C:\Program Files (x86)\DVDFab 9\DVDFab.exe
unknown
913456e3-7b42-40c5-ab62-583b105178ef
- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-05-25T22:42:44.633803800Z

EventRecordID 2015

Channel Application

Computer DESKTOP-BMVPMDP

Security


- EventData

DVDFab.exe
9.2.4.4
57451b35
unknown
0.0.0.0
00000000
c0000005
82b71aa2
c20
01d1b6d6c04e2136
C:\Program Files (x86)\DVDFab 9\DVDFab.exe
unknown
913456e3-7b42-40c5-ab62-583b105178ef
- Provider

[Theojt]

I have a similar thread in General Questions above.

Just confirming that 9.2.4.4 doesn't work - it doesn't crash like before so I get the log files. The logs indicate a failure when initializing the Intel Media SDK.

Could we maybe get an ETA for the fix? Its unclear whether "soon" means another day, week, month, or longer? It would be very much appreciated and of course we understand it is an *estimate*.

Thanks

[stansher]

Try DVDFab v9.2.4.4.

9.2.4.4 will not open as well.

[signals]

Try DVDFab v9.2.4.4.

[Dora]

Waiting for new version. It is coming soon.

[stansher]

Thanks for the suggestion but the program will not open. I am a member of the Win 10 insiders pro program and receive a new win 10 build about every 2 weeks. DVD Fab will not open in the latest build.