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Jackie: DVDFAB Server Is Not Functional

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  • Jackie: DVDFAB Server Is Not Functional

    Still unable to make copy of "Jackie (US)" The server error from several days ago, which was fixed, appears to be occurring again.

    Error Message: DVDFAB Server Is Not Functional. Please try again later.

  • #2
    Originally posted by gene4ht View Post
    Still unable to make copy of "Jackie (US)" The server error from several days ago, which was fixed, appears to be occurring again.

    Error Message: DVDFAB Server Is Not Functional. Please try again later.
    Try checking your computer's firewall or your Antivirus software.

    Comment


    • #3
      Please post dvdfab_internal.log, thanks.
      DVDFab is the all-in-one software package for copying Blu-ray/DVD and converting video file.
      http://www.dvdfab.cn

      Comment


      • #4
        Please find the internal log for "Jackie" per your request...thank you.

        DVDFab 10.0.2.9 (2017/03/21 12:14:33)

        0m 00.10s: Init Public log: enabled.
        0m 00.12s: Init Private log: finish.
        0m 00.12s: App info: 2017-3-17
        0m 00.12s: App info: 10.0.2.9 10029 Official
        0m 00.18s: Init CrashReportSettings: enabled.
        0m 00.18s: Init DVDInfo_Log: enabled.
        0m 00.20s: app args: count 1,arg 0:C:\Program Files (x86)\DVDFab 10\DVDFab.exe,
        0m 00.20s: Init Qt_Log: disabled.
        0m 01.93s: Profile Manager :: Begin Load Profile
        0m 02.09s: SUCCEED: IServerService WebServer Init succeed.
        0m 02.10s: SUCCEED: IServerService MediaLibrary Init succeed.
        0m 02.57s: Qt Translator file load success
        0m 02.57s: App info: client type 22.
        0m 02.59s: MobilePlay load: preload successful.
        0m 02.67s: MobilePlay load: Load successful.
        0m 02.68s: set code page: .0
        0m 02.68s: Init process: Transfer settings successful.
        0m 02.70s: info: check logpath= C:/Users/gene4ht/Documents/DVDFab10/Log/
        0m 02.76s: info: _check_gpu is running ...
        0m 04.23s: info: check_gpu run successful
        0m 04.23s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
        0m 04.23s: GPU check: GPUAccelerate-0X7
        0m 04.25s: GPU check: GPUAccelerate setting-0X0, 0X0
        0m 04.25s: GPU check: CUDA cap-0X0
        0m 04.25s: GPU check: Support coreavc decode-0
        0m 04.27s: GPU check: Lighting shrink status-0, 0
        0m 04.27s: GPU check: Graphics info 1: NVIDIA GeForce GT 520 : 21.21.13.7653 : 2.1
        0m 04.28s: Init process: Load config successful.
        0m 04.28s: Init process: Windows os type is 64bit System Windows 10 Build 14393.
        0m 04.28s: Init process: command line in is
        0m 04.47s: Reg check: Parse string: ( 20:1521573222 )( 60:1521573222 )( 11:1393627738 )( 21:1393627738 )( 22:1393627738 )( 2:1492445497 )( 95:1515985869 )( 96:1515985869 )( 97:1515985869 )( 1:0 )( OV:10029 )( BV:10026 )( S:3b25be8c9f6cf6823f8b700c4d4fd3e4 )
        0m 04.50s: Reg check: Option check status-Local
        0m 04.50s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:0:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:0:1 )-( File to Mobile:0:0 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:1 )-( DVD Cinavia Removal:1:1 )-( Blu-ray Cinavia Removal:1:1 )-
        0m 04.50s: App info: language type ENU.
        0m 04.52s: App info: Install path C:/Program Files (x86)/DVDFab 10/
        0m 04.52s: Init process: Set account info to DriveX.
        0m 04.52s: Export Blu-ray source information report: enabled
        0m 04.53s: Init process: Init GPU settings successful.
        0m 04.53s: connect plugin info: start.
        0m 04.66s: Reg check: Times of cinavia connecting error is: 0
        0m 04.66s: Reg check: Start get sys number.
        0m 04.67s: Reg check: Serial number is: 90-e6-ba-05-07-10
        0m 04.67s: Reg check: Connect type is: 0
        0m 04.86s: Profile Manager :: End Load Profile
        0m 05.66s: Reg check: Times of connecting error is: 0
        0m 05.66s: Reg check: Parse string: ( S:173122bb40e34de7fcedeb5d55f5dace
        0m 05.68s: Reg check: Option check status-NewWork
        0m 05.68s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:0:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:0:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:1 )-( DVD Cinavia Removal:1:1 )-( Blu-ray Cinavia Removal:1:1 )-
        0m 05.89s: connect plugin info: 1:1
        0m 09.14s: Init preview: Begin init preview play engine.
        0m 09.15s: Init preview: Begin init preview play engine(Internal).
        0m 11.53s: Init preview: Init internal engine successful.
        0m 11.69s: Burn engine: start init.
        0m 11.70s: Burn engine: set log folder.
        0m 11.70s: DVD: init read settings.
        0m 11.71s: DVD: init write settings.
        0m 12.41s: BD: init read settings.
        0m 12.41s: BD: init write settings.
        0m 12.42s: bd set region A
        0m 12.42s: Burn engine: config engine type-0 begin.
        0m 12.43s: Burn engine: config engine type-0 end.
        0m 12.43s: Burn engine: writer count 2.
        0m 12.44s: Burn engine: 0- H:\ [PIONEER BD-RW BDR-208D 1.10 (Scsi)].
        0m 12.44s: Burn engine: 1- I:\ [HL-DT-ST BD-RE WH16NS40 1.02 (Scsi)].
        0m 12.45s: Burn engine: end init.
        0m 13.62s: Init process: Init setting page successful.
        0m 13.63s: QtLog Mode = false
        0m 14.45s: Start show MainUI.
        0m 14.45s: dpi scale: x scale 1.000000
        0m 14.46s: dpi scale: y scale 1.000000
        0m 14.46s: UI manager: switch to Copy mode.
        0m 14.84s: Init process: init main ui successful.
        0m 14.86s: Init process: show main ui successful.
        0m 14.87s: DriveX msg: Init driveX H with I/O mode: 0
        0m 14.88s: DriveX msg: Init driveX I with I/O mode: 0
        0m 14.92s: scene data: delete file C:/Users/gene4ht/Documents/DVDFab10/SceneData/863b21e3-a1ea-4d78-bb57-e2038afb0aa6.SceneData.xml result=0
        0m 14.93s: scene data: delete dir C:/Users/gene4ht/Documents/DVDFab10/SceneData/863b21e3-a1ea-4d78-bb57-e2038afb0aa6 result=0
        0m 14.94s: Cinavia Version : 1.242.2.23
        0m 15.18s: opening drive H
        0m 15.21s: opened i/o
        0m 15.22s: Source manager: open source flag:1,0,1,1,1
        0m 15.23s: opening drive I
        0m 15.24s: opened i/o
        0m 15.25s: Source manager: open source flag:1,0,1,1,1
        0m 15.25s: Source manager: open source flag:1,0,1,1,1
        2m 01.33s: DriveX msg: adding media in driveX H.
        2m 01.34s: Source manager: open source flag:1,0,1,1,1
        2m 07.36s: opening drive H
        2m 09.39s: opened i/o
        2m 09.40s: got media type 15
        2m 09.74s: got max lba 19067199
        2m 10.53s: got disc type 20
        2m 10.54s: type Blu-ray BDMV
        2m 10.54s: volume label JACKIE
        2m 10.55s: DriveX msg: media open(false) sucess in driveX H.
        2m 10.56s: DriveX msg: add media success in driveX H.
        2m 10.56s: DriveX msg: send open media msg to thread for driveX H.
        2m 10.58s: Source manager: add source id 0.
        2m 10.60s: bd set region ?
        2m 10.60s: Source open statusVD Yes, 2017-4-18
        2m 10.61s: Source open status:BD Yes, 2018-3-21
        2m 10.62s: bd set region ?
        2m 10.62s: internal path H:/BDMV/
        2m 10.64s: aacs 1 bd+ 1
        2m 11.32s: got bdmv
        2m 11.34s: got agid 0
        2m 11.37s: sent host cert chal
        2m 11.39s: got drive cert chal
        2m 11.39s: BEC 1
        2m 11.40s: DRIVE_VENDOR 0x0067
        2m 11.43s: got drive key
        2m 12.60s: got host key signature
        2m 12.61s: verified drive signature
        2m 12.62s: verified host signature
        2m 12.65s: sent host signature and key point
        2m 12.65s: got bus key
        2m 12.66s: got volume id
        2m 12.67s: got volume id mac
        2m 12.67s: volume id is correct
        2m 12.68s: got vid
        2m 12.81s: blu-ray 9BEDCD8382B90AA869451A9DE0D4769D2A1F0310
        2m 13.32s: cert BEE=0x80 same
        2m 13.55s: D 102DFD34
        2m 30.82s: ff error: 6
        2m 31.72s: failed to open 309
        2m 37.06s: Source manager: open failed, delete source id 0.
        2m 37.06s: Source manager: open source flag:1,0,1,1,1

        Comment


        • #5
          Jackie (US)

          Any status, progress, or further information needed? Thanks!

          Comment


          • #6
            Did you try the latest version of dvdfab - http://forum.dvdfab.cn/showthread.ph...330#post195330

            Comment


            • #7
              Hi,

              Still does not work now?

              Wilson
              Please post your logs the default location is:
              For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
              For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
              For Mac: /User/User name/Documents/DVDFab10/Log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment


              • #8
                Update: Backup with version 10.0.3.5 was successful...thank you for your effort!

                Comment

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