Failed to create directory/Failed to Open

[Onalove]

Hi,

FIRST PROBLEM: I'm using DVD FAB 8.1.9.0. I've been using it successfully for a few years now. I'm currently using an external DVD RW as the DVD RW in my laptop failed.

It's worked fine until a week ago. I was able to copy and then burn using the one external directory. At some stage I ran out of disks so I changed the target directory to a folder on my hard drive, and that also worked fine.

However now, I'm unable to select the external drive as the target eg
Source: H:\(Identity Theif)
Target: H:\

I get the message "Failed to create directory H:\MainMovie\Indentity_Theif\

SECOND PROBLEM: I've been copying DVD's using DVD FAb to my hard drive while I haven't been able to burn them. In the past I could select that folder as the source and burn them to disk at a later date. Now I get an error message saying:
"Failed to open C\Users\Ona\Documents\DVDFab\Temp\FullDisc\Identit y_Theif\
Please check if it's playable"

When I try to play it using VLC Media Player, it loads the audio and video files separately and doesn't play, whereas files I'd copied to my hard-drive using DVD Fab previously load into VLC as one file which plays. When I look at the files in Windows Explorer they look the same - all have a Video and an Audio component.

I'm using Windows 7 64 Bit.

[GregiBoy]

Upgrade to a current version for a start as there is little or no support for a version that old.

[Onalove]

OK doing that now. I have a life-time license so I hope it will still be active. Funny the program never asked me to update or upgrade and there isn't a update link anywhere in it that I can see.

[signals]

Is there a possibility you have installed some other software that is blocking DVDFab's access to the drive? Target selection is a basic feature of the program that has not really changed in many years. You should be able to use any device that windows sees as a drive in windows explorer as a Source or Target.

Post a session from the DVDFab internal log after updating your installation.

[Onalove]

No, the only thing I've done is uninstall and re-install AVG anti-virus. DVD Fab was working perfectly with my external drive and I haven't installed any other new programs.

I've downloaded and installed DVDFab 9 but I can't see how to register it using my lifetime license key from DVDFab 8. The key that was sent to me for DVDFab 8 seems to be an exe file attached to an email. It's re-registered my old copy but not affected DVDFab9.

[GregiBoy]

You need to register in the members area. The key is checked through an internet connection, not by a local key.

[Onalove]

I have successfully installed and registered DVDFab 9, and my external hard drive is working fine with it. I have copied and burnt DVDs!

I do want to express that the update/upgrade system isn't well communicated. I don't ever remember getting a message that I needed to update. And I also didn't see a message explaining that the "key" process of DVDFab 8 wasn't applicable and therefore my login to the forum would transfer my registration. I had to seek help files and spend at least an hour to figure this out.

Thanks for all your help and all's well that ends well.

[GregiBoy]

The points that you make have been well communicated on this forum for literally years.

A browse of this forum maybe once a week will keep you up to date on the happenings.