Hi Zaffy,
Please do the following steps to find out the needed information and send them to us, thanks in advance.
1. Make sure PathPlayer (Common Settings - DVD - Pathplayer) is enabled, and then open the problematic disc in DVDFab again;
2. After opened, right click on the main movie title, select "Export Source Info" in Menu which will automatically generate a VIDEO_TS folder, Info.txt and a DISC.BIN file to the chosen location, default one is DVDFab9\Log folder;
3. Go to C:\Users\USERNAME\Documents\DVDFab9\Log (default path), zip the whole DVDFab9 Log folder and post the zipped file here.
Regards,
Mona