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  • chris_caudy
    started a topic Multiple computer authorisations

    Multiple computer authorisations

    As soon as the requirement to authorise computers was implemented, I bought on the 7th December, 3 authorisations on the windows platform which are now working perfectly.
    Realising that I might need more than 3 authorised computers, I bought a further 3 authorisations on 15th December but they don't show up in my membership account. Could someone investigate please?

  • Mona
    replied
    Originally posted by chris_caudy View Post
    As soon as the requirement to authorise computers was implemented, I bought on the 7th December, 3 authorisations on the windows platform which are now working perfectly.
    Realising that I might need more than 3 authorised computers, I bought a further 3 authorisations on 15th December but they don't show up in my membership account. Could someone investigate please?
    Hi,

    I've sent you a PM, please kindly check and reply, thank you.

    Regards,
    mona

    Leave a comment:


  • fengtao
    replied
    We will fix it ASAP.

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  • signals
    replied
    Sorry for the inconvenience.

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  • chris_caudy
    replied
    Thanks for your help, I've sent a query direct to Beijing using your enclosed link.
    Regards
    Chris Caudy

    Leave a comment:


  • signals
    replied
    Hi Chris, checking this requires access to your account records which, for privacy reasons, are only available to certain members of the Beijing-based staff. If you used the same email account to register at the forum as for your purchases I will leave them a note about it. If not, you can send me a PM with the purchase email or contact them directly using this link:https://www.dvdfab.cn/contact.htm

    Leave a comment:

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