image burn issues

jayh1969

I just purchased a new E-Machine with the following burner installed:
HL-DT-ST DVD RAM GH41N SCSI CD ROM DEVICE.... Looks like e-machines wants to hide the manufacturer of this drive....

I start the burning process but it tells me the following:
*********************************************************
W 18:42:04 Failed to Write Sectors 544 - 575 - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0x86)
W 18:42:04 Retrying (1 of 20)...
W 18:42:04 Retry Failed - Reason: Unknown (Internal Target Failure) (ASC: 0x44, ASCQ: 0x86)
W 18:42:04 Retrying (2 of 20)...
W 18:42:04 Retry Failed - Reason: Invalid Address For Write
*********************************************************
The image burn log is attached.

Your input and help is much appreciated.

AGJ

Sounds to me like you have some packet writing software installed as HP is known to do that. Packet writing software causes problems for DVD copy programs like DVDFab. What you need to do is download and install ImgBurn and then use that to post your filter drive load order. To do that with ImgBurn you need to click tools on ImgBurn and the select Filter drive load order. Once that is done you click copy to clipboard and close down ImgBurn. Then you post reply to this thread and use the right click on your mouse to paste the filters in the post reply

jayh1969

image burn issues

In your instructions you said I need to download image burn. I already have image burn installed. Do I need to download a new copy and reinstall?

jayh1969

Here is the filter drive load order as you requested:
===============================================
Filter Driver Load Order - ImgBurn v2.5.1.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: [None Found]
Lower Device Filter: [None Found]

Johan

No the installation you have already is fine. Just follow AGJ's instructions and post your filter drive load order.
That is a LG drive by the way. Which is all that I use, never had issue with them.

Johan

Your filters look fime too me. Do you have any other blank DVD's to try, that media is kind of borderline as far as reliability.

signals

I would suggest you try:
Different blank media
Using the external USB drive for the burn to see if there is any difference

jayh1969

I want to mention something else that may or maynot help solve this matter. I have a Memorex DVD+- Ram 510L v1 external burner hooked up to this new system and it burns just fine with image burn.

jayh1969

I have different media and I will try using that on the internal drive to see if that solves this issue.

jayh1969

I beleive I figured out the issue. For some reason you can not write beyond 4x on this drive. Once I found this out there are no more error message's with image burn.

Miami

[QUOTE=jayh1969;29812]I beleive I figured out the issue. For some reason you can not write beyond 4x on this drive. Once I found this out there are no more error message's with image burn.[/QUOTE]

I believe the reason is that this drive could be 4 or 5 years old, especially since it says SCSI. It could write as high as 8X depending on the media. In fact, I found a driver for it from 2006 for a Packard Bell pc which are now in the Smithsonian.
Are you sure this is a new pc? The E-machines web site doesn't show any desktop with anything less than a 16x DVD writer. In fact, even notebooks are 8X minimum.
If it is a new pc -- you should be covered by a warranty and I would contact E-machines for support.

jayh1969

I have been doing some research on this drive and it should be burning a 16x. This is a new E-Machine purchased last week from Wal-mart. Here is an example of what is going on.

I change the write settings in image burn from 8x to 4x and I get the same issue that I originally posted. **Check Image Burn Log Attached**
After, I change write settings from 4x to 8x no error messages and the disc will complete the burn process but, the disc will not play on stand alone dvd player or the dvd player on my computer. For some reason it is not finalizing the disc.

I have an external burner and there are no issue's. My conclusion is there is a firmware issue with this drive.

I am going to take Miami's advice and contact E-Machine's Tech Support.

Thanks to everyone for your help and support.

Gummigutta

I 06:17:21 Finalising Disc...
W 06:18:21 Potential 'WaitImmediateIO' Deferred Error - (16%, 0/3) - No Seek Complete
W 06:18:21 Finalise Disc Failed! - Reason: No Seek Complete
W 06:18:21 Retrying (1 of 3)...

It couldn't close the disc properly, so it's still in open status.

CBR929

jayh1969

Also open Fab> green check on top> DVD / Blu-Ray > Write > and make sure set Book type to DVD-Rom is checked

jayh1969

Yup that is the problem. For some reason this drive will not finalize the disc.
Book-Type is checked to DVD-Rom/DVD+R as you mentioned.
Could this drive have a firmware issue?

Attached is a recent copy of the Image Burn Log.

Gummigutta

Poor quality of the used disc could be the reason.

CBR929

jayh1969

Your second log looks good. I could not find any firmware updates on your memorex burner.
You could force finalization your disc

DVD Fab Finalize a disc

Right click on the Fab Icon >
Left click Properties >
Left click Find Target >
Left click PcSetup.exe >
Left click on the + in front of Patin-Couffin driver >
Now left click once to select your burner >
Right click on the selected burner >
Navigate to the bottom of the dropdown to Finalize the media

There is also a method to finalize a disc with Img.
ImgBurn > Tools > Drive > Close Track / Session / Disc.Put the disc in your drive, open Img,

Found this in the Fab tutorial
H) You should set booktype to DVD-ROM when burn DVD+R (Find this in Write setting window of your burning software). Not all DVD burners can do this, so read your manual.